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Customer Reviews for JELD-WEN 47.5 in. x 59.5 in. V-2500 Series White Vinyl Right-Handed Sliding Window with Fiberglass Mesh Screen

Internet #205817898

Model #THDJW138500100

Store SKU #1001241545

  • White vinyl sliding window includes removeable nail fin frame
  • Vinyl sliding window comes with energy efficient Low-E glass
  • Includes accidental glass breakage warranty

Customer Reviews

  • 4.1
    out of 157 reviews
  • 74% recommend this product
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Showing 1-30 of 157 reviews
These windows are to replace shop windows. They will be...
These windows are to replace shop windows. They will be much nicer since I’ll be able to open them for ventilation.
by
Response from YourJELD-WENTeamSep 19, 2018
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
  • Verified Purchase
Of the eight I installed about ten years ago, I've had 5 sliders fail and 3 fixed panes fail. I ...
Of the eight I installed about ten years ago, I've had 5 sliders fail and 3 fixed panes fail. I can't find the receipt, and frankly, thermal receipts don't last long to begin with. My local store says it's lifetime warranty... if you have the receipt. This left-hand slider was a stocked item but no longer, so I can't just go buy the windows at my local store and pull the slider and fixed glass out of them. I'm selling the house and it's more money to outlay but the view is what will sell this house. Thus, I can't recommend these windows. Buyer beware.
by
Response from YourJELD-WENTeamSep 17, 2018
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your service concerns seriously. If you would like to file a warranty claim on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
    2 found this review helpful
    Cheap crap...
    Cheap crap
    by
    Response from YourJELD-WENTeamAug 16, 2018
    Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Based on this review, it is difficult to determine what specifically you are not satisfied with. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
    • Verified Purchase
    1 found this review helpful
    great window well made
    great window well made
    by
    Response from YourJELD-WENTeamAug 1, 2018
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    • Recommended
    Perfect fit and nice construction! ...
    Perfect fit and nice construction!
    by
    Response from YourJELD-WENTeamJul 23, 2018
    JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
    • Verified Purchase
    perfect for my application ...smaller odd size that works as well as any other ... Have used Jel...
    perfect for my application ...smaller odd size that works as well as any other ... Have used Jeld -Wen to remodel 2 homes built in the 70s... great product
    by
    Response from YourJELD-WENTeamJun 29, 2018
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Pro
    • Verified Purchase
    • Recommended
    Product damaged when packed. Nail flange bent or broken. Used a hair dryer to straighten out th...
    Product damaged when packed. Nail flange bent or broken. Used a hair dryer to straighten out the vinyl. Nail flange was only 1 inch, very skimpy. Very disappointing.
    by
    Response from YourJELD-WENTeamJun 24, 2018
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      3 found this review helpful
      The window was defective and bowed outwardin the middle. ...
      The window was defective and bowed outwardin the middle. If you measure the frame opening on the bottom and the top it's 28 inches, but if you measurein the middle it's 28.5 inches. So between the screen frame and the window is a half inch gap that bees and mosquitos and everything else flies thro
      by
      Response from YourJELD-WENTeamJun 4, 2018
      Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Please return the defective product to the nearest Home Depot as soon as possible so an associate may assist by processing a new order on your behalf. If you have additional information you’d like to share, please contact us at 800-535-3964. Jeldwen
      • Verified Purchase
      1 found this review helpful
      Very nice windows for price. Great gor the winter air
      Very nice windows for price. Great gor the winter air
      by
      Response from YourJELD-WENTeamMay 21, 2018
      JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
      • DIY
      • Verified Purchase
      • Recommended
      Great windows, very nice in winter keeps the cool air out. Love these windows
      Great windows, very nice in winter keeps the cool air out. Love these windows
      by
      Response from YourJELD-WENTeamMay 21, 2018
      JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
      • DIY
      • Verified Purchase
      • Recommended
      Looks great, but I wish the lock mechanism was a...
      Looks great, but I wish the lock mechanism was a little more sturdy.
      by
      • Verified Purchase
      Just a great window
      Just a great window
      by
      Response from YourJELD-WENTeamApr 4, 2018
      JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
      • Verified Purchase
      • Recommended
      exactly what i ordered. works great looks the same.
      exactly what i ordered. works great looks the same.
      by
      Response from YourJELD-WENTeamMar 14, 2018
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      • Recommended
      Greatl arrived perfectly...
      Greatl arrived perfectly
      by
      Response from YourJELD-WENTeamMar 15, 2018
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      Easy install. Good window for the price. ...
      Easy install. Good window for the price.
      by
      Response from YourJELD-WENTeamMar 14, 2018
      JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
      • Verified Purchase
      The plastic latch on the window was broken when received....
      The plastic latch on the window was broken when received. I have not had a chance to contact Home Depot about the issue yet but need a replacement latch due to the shipping damage. Otherwise the window was in good condition and I was able to install it
      by
      Response from YourJELD-WENTeamMar 14, 2018
      Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
      • Verified Purchase
      1 found this review helpful
      5 Star Review
      Rating provided by a verified purchaser
      by
      Response from YourJELD-WENTeamApr 1, 2020
      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Verified Purchase
      4 Star Review
      Rating provided by a verified purchaser
      by
      Response from YourJELD-WENTeamApr 2, 2020
      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Verified Purchase
      Great price for good quality window. We love that the...
      Great price for good quality window. We love that the windows are lighted tinted. The windows were ordered online and they arrived in perfect condition. The delivery team was very nice and helpful. A family friend installed the windows for us.
      by
      Response from YourJELD-WENTeamJan 15, 2018
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. The light tinting you refer to is there because of our use of Low E 366 glass. Low Emissivity Glass (Low-E) is manufactured by depositing a microscopically thin, transparent metal or metallic oxide layer(s) on the glass. Low-E coatings reduce radiant heat loss, and can reduce the passage of UV rays. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      False advertising. This product claims to be energy star certified for northern zone, yet someone...
      False advertising. This product claims to be energy star certified for northern zone, yet someone asked and they had to confirm it is infact not for the northern zone. Change the specs in the ad or just lie for that extra dollar. This is sick
      by
      Response from YourJELD-WENTeamDec 4, 2017
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. We will submit a request to correct the data on www.homedepot.com as necessary. The energy values that are listed for this window (U-Factor .29 and SHGC. 23) are completely accurate. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        2 found this review helpful
        Cheap. The pane was loose in frame. The lock hardware barely functioned and the lever was crooked...
        Cheap. The pane was loose in frame. The lock hardware barely functioned and the lever was crooked. The frame for the screen was too small to cover the whole opening. Spend the extra $60 and get yourself a Simonton or something...
        by
        Response from YourJELD-WENTeamNov 28, 2017
        Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product and service concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
        • Verified Purchase
        1 found this review helpful
        I have been a contractor for 35 years. I would not buy something if I thought may be bad. I res...
        I have been a contractor for 35 years. I would not buy something if I thought may be bad. I research and buy with confidence. There are window suppliers I absolutely stay away from. This brand is a good inexpensive brand for camps.
        by
        Response from YourJELD-WENTeamNov 15, 2017
        JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
        • Verified Purchase
        • Recommended
        2 found this review helpful
        as ordered; no issues with packaging or product...
        as ordered; no issues with packaging or product
        by
        Response from YourJELD-WENTeamOct 18, 2017
        JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
        • Verified Purchase
        1 found this review helpful
        Works well . The only issue when unpacked was a broken latch.
        Works well . The only issue when unpacked was a broken latch.
        by
        Response from YourJELD-WENTeamSep 12, 2017
        JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
        • Verified Purchase
        • Recommended
        2 found this review helpful
        The actual window is very good. The screen is 3/4...
        The actual window is very good. The screen is 3/4 inch short so you have to make sure you put it in just the right spot.
        by
        Response from YourJELD-WENTeamAug 31, 2017
        JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
        • Verified Purchase
        2 found this review helpful
        Nice sturdy window. Install is easy. I used it in a replacement application. Removed nailing f...
        Nice sturdy window. Install is easy. I used it in a replacement application. Removed nailing fins and screwed through frame. Had to pick up screw caps but other than that it operates well. Only complaint are the screens. They use nylon which is prone to tearing.
        by
        Response from YourJELD-WENTeamAug 24, 2017
        JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
        • Verified Purchase
        • Recommended
        4 Star Review
        Rating provided by a verified purchaser
        by
        Response from YourJELD-WENTeamApr 2, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        It was broken when I got it...
        It was broken when I got it
        by
        Response from YourJELD-WENTeamJun 30, 2017
        Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Please return the damaged product to the nearest Home Depot/Lowe’s as soon as possible so an associate may assist by processing a new order on your behalf. If you have additional information you’d like to share, please contact us at 800-535-3964. Jeldwen
        • Verified Purchase
        New slider door
        Jeld-wen v-2500 fit was tight with relatively easy installation. Door latch mechanism not functional. Very disappointing. Its been a year since i purchased the "crazy foam" product but i assume its application is still functioning
        by
        Response from YourJELD-WENTeamApr 9, 2020
        Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve Jeldwen
          4 Star Review
          Rating provided by a verified purchaser
          by
          Response from YourJELD-WENTeamApr 2, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
          • Verified Purchase
          Showing 1-30 of 157 reviews

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          Glazing Type

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          Features

          Argon Gas Filled, Egress, Integrated Nail Fin

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          Frame Material

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          Width (in.) x Height (in.)

          47.5 x 59.5

          47.5 x 59.5

          47.5 x 59.5

          47.5 x 59.5