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Customer Reviews for John Deere S120 42 in. 22 HP V-Twin Gas Hydrostatic Riding Lawn Mower

Internet #314278217

Model #BG21272

Store SKU #1005768105

  • 2.4 Gal. fuel tank cuts 1 acre of flat or slightly hilly land
  • Features 42" Accel Deep Mower Deck and Edge Cutting System
  • Includes gas riding mower, battery, and engine oil

Customer Reviews

  • 4.2
    out of 494 reviews
  • 62% recommend this product
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Showing 1-30 of 494 reviews
Fast delivery, great lawn tractor. Could not be happier.
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Response from JohnDeereJul 12, 2023
Thanks for sharing. We love to hear when our customers love their products!
  • Verified Purchase
Exactly What I Needed
Although the service wasn’t very good, I really like the tractor. It took 15 minutes for someone to come outside the store to help. He didn’t know anything about the tractor. Another 10 minutes and someone else came out. He knew a little bit. Neither knew where the tractor keys were or how to unlock the tractor for delivery. My neighbor brought his truck and a brought a ramp. The HD staff had no clue. Tractor works great so far. I’ve used it three times with zero issues.
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    • Recommended
    1 found this review helpful
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    Tractor is nice not as heavy duty as the original one I had purchased through a John Deere dealer years ago but very nice .Bag collectors are smaller rides nice , starts right up pleased with the purchase
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    1 found this review helpful
    Bad breaks
    The brakes do not work on slope, it slides very fast without control, I returned it and bought another one same model, same problem. Not safe, I will return it.
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    Response from JohnDeereJul 6, 2023
    Thank you for visiting The Home Depot website. It is recommended to never mow or operate ride-on mower on slope angles greater than 13° with the lawn ride-on mower in its basic configuration (without attachments). When using attachments, it is recommended to never mow or operate on slope angles over 10°. You can find detailed instructions under "Section 10 - Safety - Operating On Slopes" in the Operator's Manual.
      • Recommended
      4 found this review helpful
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      Mower has met expectations. The two cylinder engine hAs the necessary power for my rolling property.
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      • Verified Purchase
      First one no good reordered new mower works ok
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      • Verified Purchase
      Showed up with a slow leak in the front tire and filthy never seen so much dust on a new lawnmower. The lawn more itself is good just the lack of service after
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      Response from JohnDeereJun 28, 2023
      We're sorry to hear that. We recommend you contact The Home Depot Customer Support line. You can call them at 1 (800) 466-3337.
      • Verified Purchase
      1 found this review helpful
      Perfect machine for our property. Husband loves it!...
      Perfect machine for our property. Husband loves it!
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      Response from JohnDeereJun 28, 2023
      Thanks for sharing. We love to hear when our customers love their products!
      • Verified Purchase
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      • Verified Purchase
      2 Broken belts
      We bought this mower less than 3 months ago. I mow about 5 acres and the belt has snapped twice now. I don't know if there is a tension issue but I would not expect this out of a brand new mower. I wouldn't recommend this machine.
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      Response from JohnDeereJun 26, 2023
      We're sorry to hear that. If you would like to discuss this with us further, please reach out to the John Deere Enterprise Contact Center at 1-800-537-8233.
        2 Broken belts
        We bought this mower less than 3 months ago. I mow about 5 acres and the belt has snapped twice now. I don't know if there is a tension issue but I would not expect this out of a brand new mower. I wouldn't recommend this machine.
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        Response from JohnDeereJun 26, 2023
        We're sorry to hear that. If you would like to discuss this with us further, please reach out to the John Deere Enterprise Contact Center at 1-800-537-8233.
          1 found this review helpful
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          Can’t go wrong with a Deere. The delivery company was...
          Can’t go wrong with a Deere. The delivery company was bad, no pre call and they just dropped it off in the driveway and left without ringing the bell.
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          • Verified Purchase
          Seems like good mowers only have 2.7hrs on it...
          Seems like good mowers only have 2.7hrs on it
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          • Verified Purchase
          Great mower with great power! I mowed my acre +...
          Great mower with great power! I mowed my acre + lawn in less time than with my old B&S.
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          Response from JohnDeereJun 22, 2023
          We're glad to hear that!
          • Verified Purchase
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          Showing 1-30 of 494 reviews

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