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Customer Reviews for John Deere 42 in. 24 cu. ft. Tow-Behind Lawn Sweeper

Internet #303715342

Model #STS-42JDC

Store SKU #1002849312

  • Adjustable 6 brush design picks up leaves, sticks, and more
  • High capacity for less frequent unloading
  • Convenient pull cord for unloading while seated

Customer Reviews

  • 4
    out of 110 reviews
  • 73% recommend this product
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Showing 1-30 of 110 reviews
3 years of use review
I've had my lawn sweeper for 3 years now. No issues at all on my 3 acres. I've stored it outside during those 3 years and still no sign of rust or fading.
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Response from BrinlyCustomerServiceApr 18, 2022
Dear Gump, On behalf of everyone on the Brinly team, thank you for your review! We appreciate you sharing your experience, and are happy to hear you are pleased with your new John Deere 42 in. 24 cu. ft. Tow-Behind Lawn Sweeper.
For warranty, service parts or for help at any time, please don’t hesitate to reach out to our Customer Service team at 877-728-8224 or at customerservice@brinly.com Brinly
    • Recommended
    1 found this review helpful
    Poor Quality for the Higher priced unit
    I ran this sweeper for 3 months and the plastic bushings in the wheels wore through. The wheels and axels fit a standard size bearing anyway so why not just put the $15 dollars in bearings in from factory. Also the clutch inside the small gears wore out at about the same time. The material on the bottom of the basket is worn through already. You would think when you spend over $500 on a sweeper all these issues would be looked after.
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    • Verified Purchase
    Works as it should, picks up pine straw and pine cones with ease
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    Response from BrinlyCustomerServiceJan 12, 2024
    Thank you so much for your positive feedback. We really appreciate you taking the time to share your experience with our team. Brinly
    • Verified Purchase
    Damaged condition, bent frame wheel bent.
    by
    Response from BrinlyCustomerServiceDec 27, 2023
    HomeDepotCustomer, thank you for reaching out to our Brinly Customer Service Team. A low rating tells us this purchase didn't meet your expectations. Brinly products have a robust Warranty, and we’d like to speak to you concerning the damage you have with your Sweeper. We would like to know what issues you encountered, and to see if we can make it right. We stand behind our products, and do not like to disappoint our customers. Please reach out to us at 877-728-8224 or email us at: customerservice@brinly.com. Brinly
    • Verified Purchase
    Save Your Money
    This was the biggest waste of money I have spent in some time. You can only make one pass before you have to dump catcher because it stops picking anything up. Dumping was a problem. It would not come out of catcher very well so you have to pull forward re-distributing what you picked up all over the ground again. It dumps in front of tires, locking them up so you have to get a rake and clear tires to move. If I could get my money back I would. John Deere is known for Quality, this is garbage!!
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    Response from BrinlyCustomerServiceJan 2, 2024
    Chris, Thank you for your review. We are sorry that this sweeper has not lived up to your expectations. All our products are manufactured to exceed our customers’ expectations, and the John Deer 42” lawn sweeper is no exception. The 42” John Deer lawn sweeper has the largest hamper size in its class at 24 cubic feet, giving you more capacity and more passes before emptying. We would like to discuss the issues that you are having with this sweeper. Please contact customer service at 877.728.8224 Brinly
      Not too difficult to put together. The instructions were pretty clear. The sweeper picks up leaves well, but the amount of leaves it picks up is pretty low. I have a very large yard and was interested in ways to expend less energy in raking. However, this gets filled really quickly and is not much use unless used when there are only a few leaves over a large area. In that situation, it works really well. Next year, I'll use it as leaves start to fall and keep ahead of the large amounts I had this year.
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      Response from BrinlyCustomerServiceJan 2, 2024
      Home Depot Customer, Thank you for your review. We are sorry this sweeper has not lived up to your expectations. All our products are manufactured to exceed our customers’ expectations, and the John Deer 42” lawn sweeper is no exception. The 42” John Deer lawn sweeper has the largest hamper size in its class at 24 cubic feet giving you more capacity giving you more passes before needing to empty. We would like to discuss the issues that you are having and look at some adjustments that may help you with your sweeper. Please contact customer service at 877.728.8224 Brinly
      • Verified Purchase
      Simple - Works as advertised!
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      Response from BrinlyCustomerServiceDec 7, 2023
      Thank you so much for your positive feedback. We really appreciate you taking the time to share your experience with our team. Brinly
      • Verified Purchase
      Work ok on level yard, not so good on dip and other irregularities in the yard. Overall I would rate it 4 1/4 stars, sure beat raking by hand.
      by
      Response from BrinlyCustomerServiceNov 13, 2023
      Thank you so much for your positive feedback. We really appreciate you taking the time to share your experience with our team. Brinly
      • Verified Purchase
      by
      • Verified Purchase
      Nice product, very difficult to assemble.
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      Response from BrinlyCustomerServiceOct 3, 2023
      Thank you so much for your positive feedback. We really appreciate you taking the time to share your experience with our team. Brinly
      • Verified Purchase
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      • Verified Purchase
      Lifetime purchase with no regrets
      We have owned a JD 42 sweeper for 10 years now, and it is amazing. We rake about 4 acres of lawn, and end up with 40 to 50 hoppers of leaves and grass over a season. Yes, we have done some maintenance, and repairs, however this sweeper will last a lifetime. The only mistake people make with any lawn sweeper is that they tow it way too fast, and blow it up. Take your time and let the sweeper do it's job!
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      Response from JohnDeereSep 7, 2023
      We appreciate you taking the time to share your review, Gary. We're glad to have you as part of the John Deere family!
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        • Verified Purchase
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        • Verified Purchase
        not worth the price, poor quality
        I bought this a few years ago, im in my second winter. Specifically to pick up leaves. Im good at construction and putting things together. Grew up with tractors and hay equipment. Been a john deere fan all my life and have thenlawn equipment all matching. This is the piece that i regret buying. It all came easy enough, above par difficulty going together but i did it in an hourish. First few uses, wheel locks up and plows my yard. Bag only half fills with leaves and then it starts throwing leaves out. Pull cord for dumping broke within a few pulls. I replaced it with some 550 cord and its good now. The height adjuster is my least favorite part. Constantly falls out and goes to the lowest notch. Ive rigged a clamp to hold it in place. This season bolts started backing out and getting lost. I do need a yard sweeper and i will be looking for a new one.
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        Response from BrinlyCustomerServiceJan 4, 2023
        noJDSweeper, Brinly works very hard to exceed our customer’s expectations with all the products we manufacture. We’re sorry we didn’t meet your expectations. We would like the opportunity to assist you with the issues you are experiencing with your Sweeper. We hope you agree that the STS-42JDC Sweeper is well-built and should provide many years of service. Our Customer Service Team can help you with assembly issues, warranty questions, and replacement parts. Please reach out to our Customer Service Team at 877-724-8224 or by email at customerservice@brinly.com Brinly
          • Recommended
          do not know at this time. it is a gift...
          do not know at this time. it is a gift
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          Response from BrinlyCustomerServiceDec 12, 2022
          HomeDepotCustomer, thank you for purchasing the John Deere Lawn Sweeper! Please reach out to our customer service team for any questions relating to your new Lawn Sweeper. We can help you with assembly assistance, repair parts, and warranty inquiries. You can reach us at 877-728-8224 or by email at customerservice@brinly.com Brinly
          • Verified Purchase
          by
          • Verified Purchase
          1 found this review helpful
          Easy to assemble and fast shipping...
          Easy to assemble and fast shipping
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          Response from BrinlyCustomerServiceFeb 24, 2023
          Thank you so much for your positive feedback, Sacred. We really appreciate you taking the time to share your experience with our team. Brinly
          • Verified Purchase
          First time out and the wheel spindle broke. Very disappointed!...
          First time out and the wheel spindle broke. Very disappointed!
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          Response from BrinlyCustomerServiceMay 17, 2022
          Hello Disappointed and we are sorry to hear about your experience with your wheel. The STS-42JDC is under warranty and we would be happy to replace any parts that you need. You can reach us at customerservice@brinly.com or 877-728-8224 if you need additional assistance. We look forward to helping you! Brinly
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          disappointed
          first time I used it the bag tore
          by
          Response from BrinlyCustomerServiceApr 21, 2022
          Hello, Paul and sorry to hear that the hamper bag tore in the first use. The lawn sweeper is under warranty and we would be happy to send you a new hamper. Please reach out to our customer service team. You can reach us at 877-728-8224, or email us at customerservice@brinly.com. We look forward to helping you! Brinly
          • Verified Purchase
          Assembly was a little more difficult than I would have...
          Assembly was a little more difficult than I would have liked. I would recommend a extra set of hands. As far as using it it works great.
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          Response from BrinlyCustomerServiceApr 25, 2022
          Dear Phillip, On behalf of everyone on the Brinly team, thank you for your review! We appreciate you sharing your experience, and are happy to hear you are pleased with your new John Deere 42 in. 24 cu. ft. Tow-Behind Lawn Sweeper.
          For warranty, service parts or for help at any time, please don’t hesitate to reach out to our Customer Service team at 877-728-8224 or at customerservice@brinly.com Brinly
          • Verified Purchase
          Easy to assemble, works great....
          Easy to assemble, works great.
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          Response from BrinlyCustomerServiceApr 4, 2022
          Dear Brent,
          Thank you for taking the time to share a review on your new John Deere 42 in. 24 cu. ft. Tow-Behind Lawn Sweeper. We are very glad to hear that you are happy with the ease of assembly.

          For warranty information, parts or service, please don’t hesitate to reach out to our Customer Service team at 877-728-8224 or at customerservice@brinly.com. You may also want to check out www.Brinly.com, our YouTube channel, or connect with us on Facebook for helpful resources and videos. Thank you again for your feedback! Brinly
          • Verified Purchase
          I am not sure yet as I have not had...
          I am not sure yet as I have not had time to assemble the unit.
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          • Verified Purchase
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          • Verified Purchase
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                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                  Showing 1-30 of 110 reviews

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