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Customer Reviews for KENMORE 4 Burner Propane Gas Grill in Black with Searing Side Burner

Internet #302086370

Model #PG-40409SOLB

Store SKU #1002521562

  • Kenmore - Trusted for over 100 years of performance
  • 620 square inches of total cooking area, cook up to 38 burgers
  • Easy to assemble propane gas barbecue grill

Customer Reviews

  • 4.3
    out of 116 reviews
  • 75% recommend this product
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Showing 1-30 of 116 reviews
When I saw it online I fell in love with it. When my husband put it together it was awesome. I ca...
When I saw it online I fell in love with it. When my husband put it together it was awesome. I can't wait to use it.
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  • Verified Purchase
  • Recommended
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Great grill, this is my second Kenmore. This first one...
Great grill, this is my second Kenmore. This first one lasted longer than any other grill I've owned.
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  • Verified Purchase
2 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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1 found this review helpful
Beautiful grill; works as it should; one issue during assembly;...
Beautiful grill; works as it should; one issue during assembly; assembly is otherwise straight forward It's a beautiful grill. I personally never liked the look of having a free-standing grill in my backyard. But when I saw this one, I was sold. And it looks even better in person. Assembly took awhile because there are a lot of steps. But if you follow the very well-done instruction manual, it's pretty straight forward. You could probably do it alone, but I would recommend having two people - One person to do most of the actual assembly and another person keeping track of the instructions, picking out screws and parts, providing light, etc. The one annoying problem we came across was putting on the door handles - which I saw in another reviewer comment. First of all, it's very easy to lose the screw inside the door. We had to maneuver and shake it out several times. And then more importantly, for whatever reason, it was hard to align the holes in the door with the holes in the handles. And we ended up stripping the screw's threads like the other reviewer. It was an M5 x 15mm screw. So I went and bought a pack of M5 x 16mm and a 1mm washer to compensate for the extra 1mm. Luckily, the fastener threads must not have been stripped since the new screw was able to fasten with it. Tools: * The bare minimum you need is a regular phillips head screw driver and you'd technically be able to assemble this thing without any other tools. * I highly recommend you have an electric screwdriver ready instead. If you don't have one already, you can get a decent one for like 25-30 bucks. * It comes with all the screws and washers you need. But they provide EXACT quantity. So be careful not to lose or strip any. * Not necessary, but it helps if you have a drill-bit magnetic drive guide (just an extender you put in your electric drill to magnetize the bit) to provide a little more stability. I got it for like 3 bucks when I went to get an extra screw to replace the stripped screw for the door since it was so easy to lose the screw inside the hollow door. But then it came in handy for the rest of the project.
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  • Verified Purchase
8 found this review helpful
Not satisfied with the transaction at all...
Not satisfied with the transaction at all
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Response from service@permasteel.netOct 7, 2020
Hello Kenneth, Thank you for your feedback and we apologize you aren't 100% satisfied with your purchase. We would like to better understanding the issues and help you. Please contact our customer service at (888)287-0735 M-F 8am-5pm PST.
  • Verified Purchase
I've only had the grill for a few weeks and...
I've only had the grill for a few weeks and have cooked steaks, hamburgers and pork chops. So far I am very happy with the performance of the grates and the side searing burner. I can easily get to high temperatures compared to my last 4 burner grill. The warming shelf on top is nice, since it doesn't move when the lid is lifted. The build instructions were good and I think the overall materials are sturdy and look to be of good quality. I will need to wait for long term use, but so far i am very pleased.
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  • Verified Purchase
2 found this review helpful
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  • Verified Purchase
Fairly easy to assemble with 2 of us working on...
Fairly easy to assemble with 2 of us working on it together. Looks great, cooks great.
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  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
We have used it twice. It worked well and has been easy to keep clean.
We have used it twice. It worked well and has been easy to keep clean.
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  • Verified Purchase
  • Recommended
1 found this review helpful
Easy to assemble; no missing or damaged parts. Cooked...
Easy to assemble; no missing or damaged parts. Cooked nicely, as expected. Very good for the price. I would describe as "Nice Looking"; "Nice Cooking".
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1 found this review helpful
Our first grill and we wanted something that was nice...
Our first grill and we wanted something that was nice looking and functional. This grill is that! It’s beautiful and powerful.
by
  • Verified Purchase
The assembly took a fair amount of time but the...
The assembly took a fair amount of time but the end product is beyond worth it. Bought this grill as a Father’s Day gift for my dad and he absolutely adores this grill. It’s one that truly stands out from all the others.
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  • Verified Purchase
1 found this review helpful
Great grilling. Easy to build.
Great grilling. Easy to build.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent simple instructions, easy to assemble my teenage son put...
Excellent simple instructions, easy to assemble my teenage son put together for me. We have only used twice and works great!
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1 found this review helpful
Starter doesn’t work after being assembled at Home Depot I...
Starter doesn’t work after being assembled at Home Depot I have to light manually.
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Response from service@permasteel.netJul 8, 2020
Hello Jonas, Thank you for your feedback and we apologize for the inconvenience this may have caused. To better assist you in regards to your grill issues, please contact us the manufacture of Kenmore for replacement parts and troubleshooting at (888)287-0735 M-F 8am-5pm PST.
We will best help you get this resolve at a timely manner. Thank you and hope to hear from you soon.
  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Aesthetically pleasing but some of the drill holes were off....
Aesthetically pleasing but some of the drill holes were off. The handle screw was stripped and my handle just falls off.
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  • Verified Purchase
1 found this review helpful
cheaply made...
cheaply made
by
Response from service@permasteel.netJun 19, 2020
Dear Customer, we apologize and would like to hear more details of the issue you are experiencing we are ready to help please call 888-287-0735 thank you.
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
This grill was easy to assemble and it is made...
This grill was easy to assemble and it is made from stainless steel and has 52000 btu.
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  • Verified Purchase
1 found this review helpful
I deliberately shipped this to the store as I didn't...
I deliberately shipped this to the store as I didn't trust that it would arrive at my house undamaged. When I went to the store to pick it up the box was mostly trashed. There were some chips in the enamel when I opened it. It was fairly straightforward to put together but I have only used it once
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Response from service@permasteel.netFeb 6, 2020
Dear Customer, thank you for your review and feedback this really helps us improve our products, this grill is a compact patio grill is design to minimize space on patio, therefore the gas tank goes inside the cabinet so it will not be visible and out of sight, as far as wheel locks are not necessary since it has 2 feet which keep it in place, the tank holder is meant to secure the tank so it will be a tight fit to keep it snug, please feel free to call us we will answer any other concerns you may have customer service 888-287-0735
  • Verified Purchase
1 found this review helpful
Love it! Cooks great!...
Love it! Cooks great!
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  • Verified Purchase
1 found this review helpful
I love this grill, it is very well built. ...
I love this grill, it is very well built. My last Kenmore grill lasted almost 20 years.
by
  • Verified Purchase
This was a Father’s Day gift for my husband. I...
This was a Father’s Day gift for my husband. I ordered it on line had it assembled at store and picked it up. The process was easy. My husband loves the grill.
by
  • Verified Purchase
Works great but the thermostat doesn't work. Other than that we are very happy with it.
Works great but the thermostat doesn't work. Other than that we are very happy with it.
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  • Verified Purchase
  • Recommended
Had to return the grill because it would not light....
Had to return the grill because it would not light. It’s taking a long time for the replacement to come in.
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Response from michelle@permasteel.netJul 16, 2019
Dear Customer, We apologize for the inconvenience you have experience with our grill. We recommend contacting us the manufacturer directly at (888)287-0735 M-F 8-5 Pacific Standard Time to troubleshoot the grill.We will do our best to resolve this issue and provide parts as necessary.Thank you in advance for your patience and understating.
  • Verified Purchase
1 found this review helpful
Showing 1-30 of 116 reviews

Frequently Bought Together

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Price:
$479.99

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Number Of Main Burners

4 Burners

4 Burners

4 Burners

4 Burners

Grill/Smoker Features

Convertible To Natural Gas, Grease Pan, Heat Thermometer, Side Burner, Warming Rack

Enclosed Cabinet, Grease Pan, Heat Thermometer, Tool Holder, Warming Rack

Enclosed Cabinet, Grease Pan, Heat Thermometer, Tool Holder, Warming Rack

Enclosed Cabinet, Grease Pan, Heat Thermometer, Tool Holder, Warming Rack

Burner Material

Stainless Steel

Stainless Steel

Stainless Steel

Stainless Steel

Primary Burner BTU's

40000

72000

72000

72000

Number of Side Burners

1

1

1

1