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Customer Reviews for KOHLER Alteo 4 in. Centerset 2-Handle Bathroom Faucet in Polished Chrome

Internet #203782970

Model #K-45100-4-CP

  • For 4" centers
  • Coordinates with other products in Alteo colletion
  • Kohler finishes resist corrosion and tarnishing

Customer Reviews

  • 4.4
    out of 74 reviews
  • 83% recommend this product
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Showing 1-30 of 74 reviews
The aerator does not provide a solid stream of water. Stream is split into several smaller ones. ...
The aerator does not provide a solid stream of water. Stream is split into several smaller ones. Needs a new aerator..... A new item from Kohler with a defect....
by
Response from Kohler Product ExpertJun 4, 2019
Hi Easylife48, this is Sarah with Kohler Co. I'm truly sorry to hear your Alteo centerset faucet is not producing a smooth stream as it should. We would first suggest removing the aerator to clean it. There is an aerator removal key included with your faucet. Doing this should eliminate any unusual flow from the aerator caused by debris. If you have any questions or need further assistance, please contact our team at KohlerCustServ@kohler.com. We’re happy to provide a replacement aerator. Sincerely, Sarah B. KOHLER Customer Service
  • DIY
  • Verified Purchase
Looks great! Kohler quality!...
Looks great! Kohler quality!
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
I have had this item for a week now, works well, cleans easy, functions as expected, is sturdy an...
I have had this item for a week now, works well, cleans easy, functions as expected, is sturdy and looks great. I am happy.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Nice faucet for the price range. Outlet looks great, feels like plastic. Handles are good.
Nice faucet for the price range. Outlet looks great, feels like plastic. Handles are good.
by
  • Verified Purchase
  • Recommended
The contemporary look and the Kohler name are the reasons...
The contemporary look and the Kohler name are the reasons I purchased this faucet set, but was disappointed in the quality. The hot water faucet was defective and we had to replace it. The base plate is of much thinner material than expected and the faucets are too close to the spout.
by
  • Verified Purchase
2 found this review helpful
It broke during installation. I paid a premium for this...
It broke during installation. I paid a premium for this lack of quality.
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Response from Kohler Product ExpertFeb 28, 2018
Jeremy, my name is Jessica with Kohler Customer Service. I am very sorry to hear of the installation difficulties experienced. We take pride in our designs and are disappointed that your experience has been less than exceptional. We would like to speak with you further and assist with a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We're glad to help! - Jessica P. KOHLER Customer Service.
  • Verified Purchase
2 found this review helpful
Kohler quality of design and finish. We bought three. It's a beautiful faucet for our master bath...
Kohler quality of design and finish. We bought three. It's a beautiful faucet for our master bath and our guest bath. Install is easy but directions lack DIY details. The flex water lines can kink, so be careful. Make sure you wrap pipe thread plumbers tape on all metal-to-metal connects or you will find leaks. When finished we were concerned about the slow water flow. Take out the plastic disc inside the faucet filter and you're good.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Beautiful! Sleek, modern! Love it! Easier to clean than other...
Beautiful! Sleek, modern! Love it! Easier to clean than other style faucets!
by
  • Verified Purchase
1 found this review helpful
The faucet itself was a bit wobbly, and this is the only reason I didn't give it a higher rating....
The faucet itself was a bit wobbly, and this is the only reason I didn't give it a higher rating. It installed easily enough with no problems. But when I buy, install, and use a faucet, I expect it to be solid. This wasn't solid. I like the overall design and appearance. The high faucet provides extra room to wash without touching the faucet. The arching curve so that the faucet points down keeps the water from dripping back onto the sink's upper surface where it would pool and leave calcium deposits that are a pain to clean up.
by
  • Verified Purchase
1 found this review helpful
The faucet is a standout. It's large design works well with a large sink/vanity/bathroom. I lov...
The faucet is a standout. It's large design works well with a large sink/vanity/bathroom. I love the modern design and that the sink stopper is somewhat hidden. Brushed nickel does require a wipe down to insure water spots don't show up, especially if you have hard water.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Beautiful chrome. Nice update to a dated bathroom. ...
Beautiful chrome. Nice update to a dated bathroom.
by
  • Verified Purchase
Bought 3; installed a few months ago. They work ok, but feel cheap/lightweight; and the finish sh...
Bought 3; installed a few months ago. They work ok, but feel cheap/lightweight; and the finish shows water spots--badly (looks speckled all the time).
by
Response from Kohler Product ExpertDec 22, 2017
Hello, my name is Sarah with Kohler Co. I'm sorry to hear you are not completely satisfied with your Alteo bathroom faucets. Hard water spots can be removed using a solution of 50% water and 50% white vinegar to clean the faucet. Unfortunately, water spots can occur when your water has more minerals in it. To help prevent water spotting, you can wipe your faucet dry after using it. For additional assistance, please contact us directly at KohlerCustServ@kohler.com. Sincerely, Sarah B. KOHLER Customer Service
    2 found this review helpful
    My licensed plumber installed the faucet, did a good job. I...
    My licensed plumber installed the faucet, did a good job. I inspected everything before he left and everything seemed fine. It is a beautiful looking faucet and looks great on my new vanity, HOWEVER, After awhile the actual high arc faucet which is attached to the base can move back and forth on the base. I am afraid that in time this high arc faucet will become looser and looser and finally break. I am disap.ointed in this kohler alteo 4" center set faucet. It did not meet my expectation. I am a senior and live alone and did not abuse this faucet in any way. Sorry I purchased this particular kohler faucet. I have purchased kohler faucets in the past and have had no problems with them
    by
    Response from Kohler Product ExpertOct 15, 2017
    Betty, my name is Sarah with Kohler Co. I'm sorry to hear the spout on your Alteo faucet is moving back and forth on the base. We would like to speak with you so that we can better understand the issue and help find a resolution! Could you please contact us directly at KohlerCustServ@kohler.com? We look forward to helping you soon! -Sarah B. KOHLER Customer Service
    • Verified Purchase
    4 found this review helpful
    Looks great. Not happy with the water flow. not strong...
    Looks great. Not happy with the water flow. not strong enough. ***
    by
    • Verified Purchase
    1 found this review helpful
    Only problem was it came with 1/2" and we needed...
    Only problem was it came with 1/2" and we needed 3/4"
    by
    • Verified Purchase
    1 found this review helpful
    4 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Ordered this online twice, 2 times, both times I was shipped previously installed and returned it...
    Ordered this online twice, 2 times, both times I was shipped previously installed and returned items.
    by
    Response from Kohler Product ExpertMar 23, 2017
    Hi sidtdj, my name is Sarah with KOHLER Co. I am truly sorry to hear you had to return the Alteo bathroom faucet, twice. We would like to hear more about the issues you have experienced to help you obtain an Alteo free of defect/damage. Please contact our Customer Service team directly at KohlerCustServ@kohler.com. We’re here to help. –Sarah B. KOHLER Customer Service
    • Verified Purchase
    1 found this review helpful
    Left (hot) handle not as tight as the right. Spout...
    Left (hot) handle not as tight as the right. Spout has a slight wobble.
    by
    Response from Kohler Product ExpertFeb 20, 2017
    Hi Vten555, this is Laura with Kohler Co. I am sorry for the issues with your Alteo faucet. The mounting nuts under the faucet maybe tightened to decrease the wobble. Please contact our Customer Service team at KohlerCustServ@Kohler.com if you have any questions. We're here to help! Sincerely, M. Laura K., KOHLER Customer Service
    • Verified Purchase
    2 found this review helpful
    Great fit and finish, smooth action and the integrated lines make installation simpler. Made in ...
    Great fit and finish, smooth action and the integrated lines make installation simpler. Made in the USA too.
    by
    • Verified Purchase
    • Recommended
    Koehler alteo
    Purchased two faucets and liked them so much bought two more for other bathroom. Very pretty and classy.
    by
      • Recommended
      unit was broken
      the unit was defective, and does not stop the cold water. Double cost of installation, about $250 loss
      by
      • Verified Purchase
      3 found this review helpful
      Alteo Faucet
      Had a plumber install as involved a new vanity. It does water spot, which surprised me but cleans up easily
      by
        • Recommended
        2 found this review helpful
        Afraid the Kohler brand is declining
        Very light weight - afraid it won't last the long time I expect from the Kohler brand. We have been very loyal to Kohler since we purchased our home, and each time we buy a new Kohler product or replace a part the quality seems to go down. Time will tell.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Attractive Faucet
        Pros: Attractive faucet, looks to be well built, easy to install. Cons: The supply lines which are supplied are a nice addition. However they are to short for my installation which is a standard size sink cabinet. As a result, I assume most DYI installers will have the same problem. Cost me $34.00 for supply line extensions. Koehler needs to add about 4 inches to their supply lines or leave them off and lower their price accordingly.
        by
        • DIY
        • Recommended
        1 found this review helpful
        Great faucet
        Another fine example of why I buy Kohler products! Looks great, works great!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Stylish and excellent value
        A replacement for a powder room remodel. A very simple install, the most difficult part was removing the old drain. Start to finish 20 minutes. Remember to get some plumbers putty to set the drain. Very clean look, excellent function, love how the faucet comes out further into the sink bowl. Delivered quickly. Highly recommend.
        by
          • Recommended
          Great looking faucet
          This faucet was installed to upgrade the look of a guest bathroom. It looks great and functions great, with high water pressure, and the installation was an easy do it yourself undertaking. Very happy with this faucet.
          by
          • Recommended
          1 found this review helpful
          Beautiful
          I had my contractor install this on my pedestal sink. I love it!!!
          by
            • Recommended
            Showing 1-30 of 74 reviews

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