Customer Reviews for KOHLER Alteo Pivoting Double Post Toilet Paper Holder in Vibrant Brushed Nickel

Internet #203780910

Model #K-37054-BN

Store SO SKU #1000672469

  • Corrosion- and tarnish-resistant finish
  • Premium metal construction for durability.
  • Tools and installation template included.

Customer Reviews

  • 73 Customer Reviews
  • 4.2 out of 5 stars overall
70% of customers recommended.
Overall Ratings
5star-icon(47)
4star-icon(10)
3star-icon(3)
2star-icon(5)
1star-icon(8)
Attribute Ratings
Quality
4.3
Value
4.1
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I like that it flips up
I like that it flips up
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2
0
Kohler Alteo Pivoting Toilet Paper Holder
Quality :
5
Value :
5
Ease of installation :
5
Kohler Alteo Pivoting Toilet Paper Holder looks great. I like the fact the toilet paper can easy rotate on this holder....no more ripping one sheet of toilet paper off. Pivoting feature works!
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3
0
Nassau, NY, USA
Matches our faucets
Quality :
4
Value :
5
Ease of installation :
5
Purchased this toilet paper holder as it's the one that matches our faucets. It's nice but very wide. Notice from the picture how much it sticks out from the sides of the toilet paper. As long as you like the style, it's perfect.
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9
0
Classes up the joint
Quality :
5
Value :
5
Ease of installation :
2
Love the pivoting arm!! Replaced a recessed tp holder, which was a pain to use- this tp holder makes life just a little bit easier. The pivoting arm is only a credit card width from the wall, while the other side is flush- hardly noticeable. Install instructions weren't easy, but not impossible either. Looks fabulous, great quality item. Should have bought this years ago.
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6
0
Attractive, easy to install; clean lines but it is BIG The...
Attractive, easy to install; clean lines but it is BIG The angle this photo is doesn't do it justice! It is still pretty
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0
0
I purchased this model/style to match the other fixtures in our bathroom renovation. It was a ea...
I purchased this model/style to match the other fixtures in our bathroom renovation. It was a easy process to find, order and pick up.
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0
0
Nice Product But Save Allen Wrench for Future Adjustments
Quality :
4
Value :
4
We like the paper roll. All of our remodeled bathroom fixtures are from this line. Very modern. We have had for awhile and I still like it. Take note, that the pivot holder is not supposed to be completely flush with the wall on the pivot side. This is so the arm can swing and stays intact overtime if installed properly. The holder can accomodate a large tp roll. Keep the allen wrench every few years the screw in the arm becomes loose and needs to be tightened. Not a big deal. Since the screw is on the bottom, it would the opposite of righty tighty left loosey to tighten the screw. We are not as happy with the shower faucet which leaks periodically and has for years. I will be contacting Kohler. We have a Moen fixture that began to leak and they are also guaranteed for life, so Moen sent us the part for free. I hope Kohler does the same. The fixtures for that bathroom were expensive - 3 towel bars, 1 tp, 1 Shower and 2 faucets for double sinks. We like the way everything looks.
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0
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Beautiful, and sturdy. A little bit hard to install. Overall,...
Beautiful, and sturdy. A little bit hard to install. Overall, a good toilet paper holder
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0
0
I purchased 3 of these. The pivoting arm is too...
I purchased 3 of these. The pivoting arm is too tight on 2 of them. This makes installation more of a pain than is necessary.
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1
0
Piece of junk.
Quality :
1
Value :
1
Thids product definitely does not live up to Koehler's great reputation. After changing the toilet paper roll just a few times the arm broke off and did not attach fully back on ever. I eventually had to buy a different toilet paper holder, plug up the old holes, patch and paint. Very very poor quality. I saw other people's reviews later had the same problem.
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0
0
Response from Kohler Product ExpertJune 2, 2020
CO, my name is Jessica with Kohler Customer Service. I am sorry to hear Alteo toilet paper holder did not function as it should. This is nothing you should expect when you choose Kohler. We would like to hear more about your experience with this product, in hopes that we can find a solution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We hope to hear from you soon! - Jessica P. Kohler Customer Service.
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