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Customer Reviews for KOHLER Purewash E525 Electric Heated Bidet Seat for Elongated Toilets in White

Internet #301059986

Model #K-18751-0

Store SKU #1007186003

  • Quiet-Close lid closes slowly and quietly without slamming
  • Slim, low-profile design fits most elongated toilets
  • Self-cleaning wand uses UV light for automatic sanitizing

Customer Reviews

  • 4.4
    out of 94 reviews
  • 92% recommend this product
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Showing 1-30 of 94 reviews
Wife is happy
Installation and operation instructions are less than complete. Re the install, proceed in this order and you'll have no difficulty; follow the instructions and you're likely to use bad language like I did. Install the seat bracket and seat as instructed; connect the t-valve to the tank; connect the water supply line to the t-valve; REMOVE THE SEAT and connect the seat supply line to it, then reinstall the seat and connect the other end to the t-valve. As far as the product itself, my wife really likes it and says it has all the features she would want; it fits our Kohler Cimarron elongated toilet perfectly.
by
    • Recommended
    Wife is happy
    My wife likes this very much, and it fits our new Kohler Cimarron elongated toilet perfectly. She says it operates perfectly; I wouldn't know, because I lack the ego strength to try it. Re the install, I'm the kind of guy who usually follows instructions precisely as they are written; that does not work in this case. I ran the wiring and installed the dedicated GFCI outlet, so I'm not completely inept. Trust me on this, when you've installed the seat, continue in this order: connect the t-valve to the toilet tank, connect the water supply line to the bottom of the t-valve, PULL THE SEAT OFF and connect the seat inlet line to the seat nipple, then re-install the seat and connect the other end to the remaining t-valve nipple. If you do it in this manner it'll be a piece of cake. Follow the instructions and you're likely to use bad language like I did.
    by
      • Recommended
      Everything advertised & more. My only comment / complaint is the led lights on the panel don't di...
      Everything advertised & more. My only comment / complaint is the led lights on the panel don't dim. At night they are too bright. All quality Kohler hardware thru & thru. Buy it! Use it! Great!
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      No warm air ?! Not including in ads....
      No warm air ?! Not including in ads.
      by
      • Verified Purchase
      Easy to install. Did it myself in 30 mins. One of the best things I’ve ev...
      Easy to install. Did it myself in 30 mins. One of the best things I’ve ever purchased. Worth every penny.
      by
      • Verified Purchase
      Operating instructions were not clear in manual. Had to call customer servi...
      Operating instructions were not clear in manual. Had to call customer service. Installation was easy.
      by
      • Verified Purchase
      Performs well
      Easy install and easy to clean. Does make minor noise when activating. Easy push button latch to remove for cleaning Great value and works well on the Santa Rosa
      by
        • Recommended
        Easy to install and easy to use. Works great.
        Easy to install and easy to use. Works great.
        by
        • Verified Purchase
        • Recommended
        The set up was pretty easy for my husband who...
        The set up was pretty easy for my husband who initially was not too excited about using it, but has since raves about it. I absolutely love it.
        by
        • Verified Purchase
        Great product but very difficult to install. The toilet tank connection should be a plastic fitti...
        Great product but very difficult to install. The toilet tank connection should be a plastic fitting like a normal tank connection. This one is metal and requires a wrench where there is no room to use a wrench.
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          • Recommended
          3 found this review helpful
          This is a very well made, heavy duty seat that functions very well. Installation was quick and ...
          This is a very well made, heavy duty seat that functions very well. Installation was quick and easy to follow while electric cord had plenty of lengh. It looks nice, is very clean and I love how well it functions, Is exactly as resented in description, Well worth the money.
          by
          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Works very well, and I am very happy with It. Instillation was very easy. I would like it bette...
          Works very well, and I am very happy with It. Instillation was very easy. I would like it better if it could be shut off except for the sanitizer, I don't need to use it every time. Don
          by
          • Verified Purchase
          • Recommended
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          The seat works great and I'm very happy with it.The...
          The seat works great and I'm very happy with it.The installation instructions don't tell you that you have to use silicone tape and the user manual is equally poor. The supply hose comes pre kinked so you have to straighten it out and twist it to an angle that will keep it open enough to supply wat
          by
          • Verified Purchase
          Works very nicely. User controls are well arranged. BUT it makes you sit further forwards potent...
          Works very nicely. User controls are well arranged. BUT it makes you sit further forwards potentially touching the porcelain with your parts.
          by
          • Verified Purchase
          • Recommended
          performed as advertised....
          performed as advertised.
          by
          • Verified Purchase
          The cost performance is low.No seat heating.No nozzle move function.No...
          The cost performance is low.No seat heating.No nozzle move function.No economy mode.Nozzle pressure is not enough.
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          Response from Kohler Product ExpertOct 23, 2018
          Jdt, my name is Sarah with KOHLER Co. I am truly sorry to hear you are not satisfied with your Electric Bidet toilet seat. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We appreciate you taking the time to provide us with this feedback. It has been shared within our organization. Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. We’re here to help. –Sarah B. KOHLER Customer Service
          • Verified Purchase
          It is amazing.
          It is amazing.
          by
          • Verified Purchase
          • Recommended
          This item is misadvertised. It does not have a heated seat nor a warm air dryer. The chart shown ...
          This item is misadvertised. It does not have a heated seat nor a warm air dryer. The chart shown on the site is for a different model although it does say, "current model" and two other models for comparison. They used the wrong graphic! I ended up returning the seat and made HD aware of the error. As of today, 5 1/2 weeks later, the same chart is still in use. People are making buying decisions based on wrong info. I ordered a Toto from another vendor and am very happy with it.
          by
          Response from Kohler Product ExpertApr 21, 2018
          Hi Pete, this is Laura with Kohler Co. I am sorry for the error on the website. An error report has been sent to have this corrected. Please contact our Customer Service team at KohlerCustServ@kohler.com if you have any questions. We're glad to help! -M. Laura K., KOHLER Customer Service
          • Verified Purchase
          2 found this review helpful
          Easy to install. Water isn’t always a constant...
          Easy to install. Water isn’t always a constant warm stream, wish I had bought one with an automatic dryer
          by
          • Verified Purchase
          The bidet parts work amazingly. Cleans very well and...
          The bidet parts work amazingly. Cleans very well and its aim is almost perfect. My only issue is that even for an elongated bowl seat, the seat is much smaller and sits at an angle which is hard to get used to.
          by
          • Verified Purchase
          Great product, well priced. it has heated water and adjustable...
          Great product, well priced. it has heated water and adjustable water pressure. no dryer feature nor heated seat offered, but the nozzle has a cleaning feature and it sanitizes it with UV light. not sure how effective the UV light is... my wife is very happy with this purchase
          by
          • Verified Purchase
          This Seat is NOT HEATED, and DOES NOT AIR DRY as stated. It is an OK bidet seat, but overpriced ...
          This Seat is NOT HEATED, and DOES NOT AIR DRY as stated. It is an OK bidet seat, but overpriced and clearly misrepresented on this Home Depot site.
          by
          Response from Kohler Product ExpertJan 14, 2018
          Hello, my name is Sarah with Kohler Co. I'm sorry for any misunderstanding. While this unit features a hybrid heater to provide continuously heated water for consistent comfort, the seat itself is not headed. There is also no air dry feature. If you have any questions or there is any way we can assist you further, please contact us directly at KohlerCustServ@kohler.com. We're here to help. Sincerely, Sarah B. KOHLER Customer Service
            Very good unit. Love using a bidet....
            Very good unit. Love using a bidet.
            by
            • Verified Purchase
            Does the same job as much more expensive units. Very happy with it and would recommend it.
            Does the same job as much more expensive units. Very happy with it and would recommend it.
            by
            • Verified Purchase
            • Recommended
            I don't know how I've gone my whole life using...
            I don't know how I've gone my whole life using toilet paper. This seat is a game changer. You need this. Your butt will thank you.
            by
            • Verified Purchase
            Fantastic Idea!
            I would recommend this product strictly for the functionality! It is well made and works the way it is supposed to work. The jet had excellent water pressure and it did the job it was designed for well. Sadly it did not fit well on my toilet (2009 Toto) and I had to remove it. The seat portion kept loosening. I tried tightening it with extra washers, a heavy duty wrench, nothing could keep the seat from slipping. I gave it to a friend who had an older toilet (some time in the 90's) model, it worked perfectly and fit perfectly on hers.
            by
            • Recommended
            2 found this review helpful
            Great addition to the bathroom!
            Installation was a little difficult because I had to add a plug-in by my toilet for the unit to plug-in. But it was totally worth it for the built in heater! It installed right on my toilet in place of my old toilet seat. The controls on the unit allow you to select 1 or 2 for the little water stem that sticks down in the toilet bowel. You also have the ability to select the water temperature as well. If your looking for a nice looking bidet seat definitely give this one a try you won't be disappointed.
            by
            • Recommended
            Showing 1-30 of 94 reviews