We couldn't get the drain to close properly. Very disappointed...
We couldn't get the drain to close properly. Very disappointed in the product.
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Response from Kohler Product ExpertMay 28, 2019
Hi Susan, this is Sarah with Kohler Co. I'm sorry to hear your Clearflo bath drain isn't closing properly. Here is a video link which will show you how the drain can be adjusted so that its draining properly: https://youtu.be/J3aucLqS_M0. Please email our team at KohlerCustServ@kohler.com with any questions. We're glad to help. -Sarah B. KOHLER Customer Service
Verified Purchase
May 6, 2019
Beautiful piece to finish our master bath renovation. Unfortunately, the tub stopper is broken an...
Beautiful piece to finish our master bath renovation. Unfortunately, the tub stopper is broken and needs to be returned/replaced because the spring isn’t working. We’ll see how complicated it will be to get a working stopper.
by
Verified Purchase
Recommended
May 1, 2019
This was easy to install on the tub and looks...
This was easy to install on the tub and looks great.
by
Verified Purchase
Apr 27, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
1 found this review helpful
Apr 25, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 6, 2019
Looks and works great....
Looks and works great.
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Verified Purchase
Apr 4, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 2, 2019
easy to assemble, fit tub perfectly. I never give 5 stars
easy to assemble, fit tub perfectly. I never give 5 stars
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Verified Purchase
Recommended
Mar 31, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Mar 20, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Mar 6, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 19, 2019
Looks good! No problems....
Looks good! No problems.
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Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 7, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 7, 2019
4 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Feb 5, 2019
Love this product, Kohler makes beautiful equipment. I’d never replaced...
Love this product, Kohler makes beautiful equipment. I’d never replaced a bathtub myself before. I simply measured, dry fitted everything, checked it twice (or more) and viola! It worked perfect..
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Verified Purchase
Jan 19, 2019
I’ve used this drain assembly on several bathroom remodels. My...
I’ve used this drain assembly on several bathroom remodels. My clients love the look, ease of use, and durability. Very easy to install and everything needed is included except silicone caulk and plumbers putty. This is a very nice drain for older folks due to the foot operation of the seal.
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Verified Purchase
Jan 9, 2019
drain stopper does not work
Very dissppointed with the drain stopper. It keeps losing the seal due to the parts unscrewing gradually. Very frustrating
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Response from Kohler Product ExpertJan 11, 2019
NrvM, my name is Sarah with Kohler Co. I'm sorry to hear the seal on your Clearflo bath stopper is coming off. We would love to connect with you to help with your warranty and resolve this issue. Its important to us that you are able to use and enjoy your Kohler bath! Please email our team at KohlerCustServ@kohler.com at your earliest convenience. We look forward to helping you soon! -Sarah B. KOHLER Customer Service
Recommended
Dec 26, 2018
Very well built, will purchase again ......
Very well built, will purchase again ...
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Verified Purchase
Dec 25, 2018
It’s beautiful and unique I have professionals install it so...
It’s beautiful and unique I have professionals install it so it was a quick install I love the pop-up drain stopper
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Verified Purchase
Dec 19, 2018
Heavier then I expected. Finish was good. ...
Heavier then I expected. Finish was good.
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Verified Purchase
Dec 18, 2018
Easy assembly...
Easy assembly
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Verified Purchase
Nov 27, 2018
Kohler Clearflow finish looks good, fits the Kohler Archer Tub...
Kohler Clearflow finish looks good, fits the Kohler Archer Tub well. Fast shipping from Home Depot! Time will tell how the finish holds up. But, over all Kohler has been a good product for me.
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Verified Purchase
Nov 6, 2018
The part was missing screws. I had to return this...
The part was missing screws. I had to return this item.
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Response from Kohler Product ExpertNov 14, 2018
Hector, my name is Sarah with Kohler Co. I'm sorry to hear your Clearflo brass drain was missing screws and had to be returned. We would have loved a chance to assist you with your warranty by replacing the screws. We appreciate you taking the time to share this feedback with us. It is used for improvement purposes. Please email our team at KohlerCustServ@kohler.com for additional assistance. We're glad to help! -Sarah B. KOHLER Customer Service
Verified Purchase
Oct 30, 2018
For $137 I expected brass, not plastic, Once again, HD’s...
For $137 I expected brass, not plastic, Once again, HD’s crappyu website did not provide the details that a customer deserves. I was ripped off.
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Response from Kohler Product ExpertOct 31, 2018
Steve, my name is Jessica with Kohler Customer Service. I am sorry to hear of your disappointment with the material your drain is made up of. K-7272 is a drain made up of PVC piping, if you are wanting a brass tee and pipe; K-7271 would be the current option: https://goo.gl/D8aJEZ. If you have any further questions or need additional assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We're glad to help! - Jessica P. KOHLER Customer Service.