Look cheap materials, and it doesn't work 100%. There are still some water dripping down when pu...
May 7, 2020
Look cheap materials, and it doesn't work 100%. There are still some water dripping down when pulling the spout all the way up. However, it works better than the older one which had wasted 50% of water running down the drain, causing me to buy new one to replace it. Kohler needs to keep up for a better material and a better functional product.
This was my first plumbing project and it was a...
April 21, 2020
This was my first plumbing project and it was a pretty easy spout install. This has a plastic insert that you slide over the pvc pipe and then tighten with an Allen wrench or hex key. Spout isn’t leaking so all is good and I’m very happy with the polished brass.
First pull up and the cheap plastic crumbled and it...
December 31, 2019
First pull up and the cheap plastic crumbled and it was worthless. You would expect something better fro Kohler. Easy to install and looked great, but I am glad it did that on the first pull and not 3 months later when I could not return. Kohler quality is becoming questionable. I have to replace their shower mixing valve every 1-2 years.
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Response from Kohler Product ExpertJanuary 2, 2020
Hello, this is Sarah with Kohler Co. I'm very sorry to hear your Coralais diverter bath spout broke after first using it. This is nothing you should expect when you choose a Kohler quality bath product. We would like to connect with you to provide warranty on your bath spout and shower mixing valve. Please email our team at KohlerCustServ@kohler.com for additional assistance. It's important to us that you are able to use and enjoy your Kohler bathroom! -Sincerely, Sarah S. KOHLER Customer Service
It leaked quite a bit when the diverter was pulled...
July 25, 2019
It leaked quite a bit when the diverter was pulled up for the shower to be on. Therefore, it was returned.
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Response from Kohler Product ExpertJuly 28, 2019
Hi Karen, this is Sarah with Kohler Co. I'm truly sorry to hear that your Coralais bath spout leaked when it was diverted to the shower and has since been returned. We would have loved the chance to assist you with your warranty. If you have any questions or need assistance, please do not hesitate contacting us directly at KohlerCustServ@kohler.com. We're here to help. -Sarah S. KOHLER Customer Service