We are very disappointed with our Kohler kitchen faucet. We purchased the single-control faucet (K-10415) in August 2005 as part of a kitchen remodel. Within two years we had a problem with a leak at the base of the handle. The problem was intermittent, but annoying, and not something we expected from our first Kohler purchase. After putting up with this for a while, we mentioned it to the retailer and were told to request a valve cartridge. We received that (1016515 valve kit) at no charge, and had a plumber install the cartridge. The faucet leaked immediately after that installation, and the plumber discovered the source at the hose attachment at the bottom of the cartridge. After again calling Kohler, we received the “body assembly w/o spray” (1094582) and that was installed by the plumber in another trip. After six months the leak had returned. After reporting this to Kohler, we received an entire new faucet, no charge, and I installed it myself. Now, August 2014, the leak has returned as bad as ever. Don't bother with this one. Like another writer, I think there must be a design flaw. It IS solid, looks good, but may well be trouble in a couple of years. There are plenty of trouble-free options.
This faucet leaks soon after installation. Fixed it once and it started leaking again soon after. The leak happens under the handle where there's a chrome ring that screws down onto the stem. For the price, this is unacceptable. Expect to be wasting your money if you buy this--you will be replacing it!
8 people found this helpful
Oct 8, 2013
So far so good
Just installed this faucet myself on 10-6-2013, easy to install. The plumber wanted $545 to install the faucet, disposal, and to hook up the plumbing. I did it all in about 2 hours. The faucet seems to be well made, I couldn't believe how heavy this thing was. I think it looks nice in my kitchen with my new granite countertop. I was hesitant to spend this much for a faucet but now I'm glad I did.
Nice, attractive faucet. Kohler quality and their warranty is unquestionable.
Product was easy to install right out of the box. Attractive and well made. I've contacted Kohler Customer Service in the past in regards to another Kohler faucet, and their service is impeccable. I'll definitely keep buying Kohler products.