#1 Home Improvement Retailer

Customer Reviews for KOHLER Rally 6-Spray 5.7 in. Single Wall Mount Handheld Adjustable Shower Head in Vibrant Brushed Nickel

Internet #306638805

Model #K-R21498-G-BN

Store SKU #1003561358

  • Advanced spray engine provides six alternate experiences
  • MasterClean sprayface resists buildup and is easy to clean
  • One-click spray control changes sprays with the push of a lever

Customer Reviews

  • 4
    out of 47 reviews
  • 68% recommend this product
Filter by:
Showing 1-30 of 47 reviews
This product delivered due to the wide diameter of the shower head and optional spray settings. A...
This product delivered due to the wide diameter of the shower head and optional spray settings. Another satisfied customer. Keep up the good work Kohler!
by
  • Verified Purchase
  • Recommended
Would I buy it again? For our house, no. The water pressure in our upstairs bathroom is not stron...
Would I buy it again? For our house, no. The water pressure in our upstairs bathroom is not strong enough to take full advantage of all the spray settings. Is the hand shower constructed well, yes. We are limited to one or two settings just because of the lack of pressure. The shower is very large and if you are looking for a rainfall effect, this one will do the job. Take a look at the comparison picture of our old hand shower to the new one. I would give this another shot if our water pressure was a bit stronger!
by
1 found this review helpful
This Kohler Rally handheld multi-function shower spray was an easy replacement for our old and worn-out fixed shower head. Highly recommend the use of Teflon tape on the existing shower arm before screwing on the shower adapter to prevent leaking - other than the tape, the install required no other tools or materials. The spray head is very large and may be too heavy and cumbersome for some but the resulting large spray patterns makes this a very invigorating and refreshing shower experience. It has multiple spray patterns including one that was new to me – Silk, which is very fine and “soft” spray but yet powerful. Overall, a nice product as one would expect from the Kohler brand.
by
  • Recommended
4 found this review helpful
Another outstanding Kohler handheld showerhead. Was very easy to install just unscrew the old sho...
Another outstanding Kohler handheld showerhead. Was very easy to install just unscrew the old shower head, install the new bracket, good idea to use sealant tape. then just install the hose don't forget the rubber gasket, then install the other in of hose (with gasket) onto the hand showerhead. then you are read to go, well in no leaks to tighten fitting again. the you have 6 different spray patterns, just have fun with it was great to try out all the spray patterns and finding favorites. All at a great price at Home Depot
by
  • Recommended
Fit well. Easy to install. Excellent product
by
  • Verified Purchase
by
  • Verified Purchase
Hand Held Sprayer Replacement
Is a good replacement for a Koeler
by
  • Verified Purchase
  • Recommended
It does what it's supposed to do, but is less dynamic than advertised. If I could do it again, I ...
It does what it's supposed to do, but is less dynamic than advertised. If I could do it again, I would have purchased a smaller one.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Easy to install and works as expected....
Easy to install and works as expected.
by
  • Verified Purchase
Easy to attach, met my needs, did seem a little...
Easy to attach, met my needs, did seem a little flimsy.
by
  • Verified Purchase
Incredibly easy installation. The shower head is working great!!...
Incredibly easy installation. The shower head is working great!!
by
  • Verified Purchase
Leaks
Leaked between bracket and shower arm. Re-installed old bracket and no more leaks.
by
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Kohler Product ExpertAug 10, 2020
    Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm sorry to see that you aren't completely happy with your Rally showerhead. We put a lot of thought into our products, so it's quite unfortunate that we didn't meet your expectations. We'd like to connect with you to learn more about your experience and find a way to help! Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. Thank you. –Sarah S. Kohler Customer Service
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    DO NOT PURCHASE. An absolute piece of Chinese junk made of cheap plastic and in no way suitable f...
    DO NOT PURCHASE. An absolute piece of Chinese junk made of cheap plastic and in no way suitable for a water feed.
    by
    Response from Kohler Product ExpertJun 26, 2020
    Hi Bam, this is Sarah with Kohler Co. We put a lot of time and thought into the design of our products, so it is very disappointing to hear these are your feelings. This product is designed for a 1/2" - 14 NPT connection. Please email our Customer Service team directly at KohlerCustServ@kohler.com so that we can learn more about what contributed to your dissatisfaction; so that we can help! –Sarah S. Kohler Customer Service
      Easy to install and works hrs’...
      Easy to install and works hrs’
      by
      • Verified Purchase
      Very powerful spray head with multiple settings. Great price as well. Can't go wrong with Kohler!!
      Very powerful spray head with multiple settings. Great price as well. Can't go wrong with Kohler!!
      by
      • Verified Purchase
      • Recommended
      Loved the look of this shower head and was so excited to try it. My husband assembled it, leaked ...
      Loved the look of this shower head and was so excited to try it. My husband assembled it, leaked terribly regardless of trying several things. We even had our neighbor come over who is a plumber, he also had no luck. Maybe this was why it was on clearance, although we realized after we got home- the original price was charged to us. Good thing we are returning it, as we would have had to make an extra trip for the price adjustment.
      by
      Response from Kohler Product ExpertMay 12, 2020
      Cleo, my name is Jessica with Kohler Customer Service. I am sorry to hear of the leaking you are experiencing with your Rally Shower head. This is nothing you should expect when you choose Kohler. We would love to connect with you to aid in a warranty replacement. Please email our Customer Service team at KohlerCustServ@kohler.com. It is important to us that you are able to use and enjoy your Kohler shower! - Jessica P. Kohler Customer Service.
      • Verified Purchase
      Great quality sprayer. The plastic connections are much better then...
      Great quality sprayer. The plastic connections are much better then what delta uses. The head it self has a solid metal feel. Could use a little longer hose but otherwise exactly what we needed.
      by
      • Verified Purchase
      Easy to install, works great! love it!...
      Easy to install, works great! love it!
      by
      • Verified Purchase
      Easy to install, lightweight to hold....
      Easy to install, lightweight to hold.
      by
      • Verified Purchase
      It works fine, however it was missing O rings for...
      It works fine, however it was missing O rings for the installation. Luckily there were some that I had on hand to use, but I feel like when I purchase an item it should include all parts necessary for installation.
      by
      • Verified Purchase
      1 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Work prefer
      Work prefer
      by
      • Verified Purchase
      • Recommended
      For the cost of this item & the name brand...
      For the cost of this item & the name brand I would expect better performance, the water pressure coming out isn't very strong, especially when running it with 2 streams on, my house water pressure is 100psi, & generally no other water is running in the house when its in use so the issue isn't there. Might try exchanging it out and go from there
      by
      Response from Kohler Product ExpertSep 4, 2019
      Hi Jason, this is Sarah with Kohler Co. I'm sorry to hear your Rally multifunction handshower is producing two separate streams. This is nothing you should expect when selecting this handshower. We'd like to connect with you to help with the warranty. Please email our team at KohlerCustServ@kohler.com for additional assistance. It's important to us that you are able to use and enjoy your Kohler faucet! -Sincerely, Sarah S. KOHLER Customer Service
      • Verified Purchase
      This is such a great shower head! ...
      This is such a great shower head!
      by
      • Verified Purchase
      Head is too big to call it a hand-held. Returned...
      Head is too big to call it a hand-held. Returned
      by
      Response from Kohler Product ExpertJul 11, 2019
      SK, my name is Jessica with Kohler Customer Service. I am sorry to hear you were not satisfied with the design of your Rally handshower. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this product. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon! - Jessica P. KOHLER Customer Service.
      • Verified Purchase
      Showing 1-30 of 47 reviews

      Frequently Bought Together

      +
      +
      Price:
      $45.20