I selected this Kohler for its 1.6 GPF power flush and the chair height design. Very satisfied.
I selected this Kohler for its 1.6 GPF power flush and the chair height design. Very satisfied.
by
Verified Purchase
Recommended
Jan 25, 2019
Arrived in good condition, works well, has a strong flush. Installed with a single wax seal ring ...
Arrived in good condition, works well, has a strong flush. Installed with a single wax seal ring (my floor is not much higher than the drain opening). Be advised that the aqua-piston is a different kind of flush action. The piston closes before all the water has left the tank. That is just the way it works. There is no need to hold the handle down and get all the water out of the tank (although you could do it if you are looking for an extra-strong flush). Also be advised that the tank lid is different than most tank lids. Most tank lids have a lip that covers down over the vertical tank wall. This lid does not have a lip. This means that you see a tiny gap where the lid sits on the tank. It does not matter to me, it works fine, the lid is held in place by integral tabs that sit against the inside wall of the tank.
by
DIY
Verified Purchase
Recommended
3 found this review helpful
Jan 16, 2019
Could be a five star but haven't had it long...
Could be a five star but haven't had it long enough to say. Only con to date is the flush could be a little quieter..
by
Verified Purchase
Dec 27, 2018
Needed a new toilet with great flushing and bowl clearing. I did a lot of research and found th...
Needed a new toilet with great flushing and bowl clearing. I did a lot of research and found that this model was very highly rated by consumer reports. It was a special order fro Home Depot. Easy install and when all set this toilet lived up to its ratings. Very pleased with this purchase.
by
Verified Purchase
Recommended
Dec 18, 2018
Excellent product. Very simple to install. Works perfect. Love Kohler...
Excellent product. Very simple to install. Works perfect. Love Kohler
by
Verified Purchase
Nov 20, 2018
Very nice product. Easy install.
Very nice product. Easy install.
by
Verified Purchase
Recommended
Nov 7, 2018
I purchased 2 of these to replace a couple of...
I purchased 2 of these to replace a couple of decades-old toilets. They flush very well; they do have a larger base than I expected so be aware of that - not a negative but they cover more floor space than the ones I removed. They are Kohler so I expect many years of trouble-free operation.
by
Verified Purchase
1 found this review helpful
Oct 16, 2018
Great product and up grate to home! Homedepo does it again with ease of it all!!!!!
Great product and up grate to home! Homedepo does it again with ease of it all!!!!!
by
Verified Purchase
Recommended
Oct 2, 2018
Works great and quiet....
Works great and quiet.
by
Verified Purchase
1 found this review helpful
Oct 2, 2018
works great happy with purchase...
works great happy with purchase
by
Verified Purchase
1 found this review helpful
Sep 25, 2018
Good toilet that was very easy to assemble. With the...
Good toilet that was very easy to assemble. With the bracket installed on the bottom of the tank, it’s hard to mess up. Toilet seems to flush well and unlikely to clog
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Verified Purchase
Sep 18, 2018
It was easy to install and works as advertised. Solid construction and good footprint for stabil...
It was easy to install and works as advertised. Solid construction and good footprint for stability. Quiet and flushes well. No problems. We're glad we selected it. HD asked for a photo of the unit in action, but I'll spare you that. Suffice it to say it's seems to be an excellent product.
by
Verified Purchase
Recommended
2 found this review helpful
Sep 11, 2018
I really like the toilet, but it leaked during installation....
I really like the toilet, but it leaked during installation. There were porcelain fragments from drilling holes wedged in the gasket so it did not sit properly. Once I replaced the gasket, everything was fine.
by
Verified Purchase
1 found this review helpful
Sep 1, 2018
Sufficient, good quality
Sufficient, good quality
by
Verified Purchase
Recommended
Aug 28, 2018
It was easy to install and works wonderful the toilet...
It was easy to install and works wonderful the toilet bowel saves on water
by
Verified Purchase
Aug 21, 2018
This is the second time we bought KOHLER 1.6 GPF...
This is the second time we bought KOHLER 1.6 GPF Elongated Toilet. It works great and we like it very much.
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Verified Purchase
Aug 15, 2018
Terrible. Opened it up to install and it was...
Terrible. Opened it up to install and it was cracked. Home Depot gave us a hard time exchanging it and we ended up having to go with a toilet I hadn’t been able to read reviews on. We have a one bathroom house and the old toilet had been removed, so we didn’t have much choice. Not pleased.
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Response from Kohler Product ExpertAug 16, 2018
Darin, my name is Sarah with Kohler Co. I'm sorry to hear your Kelston toilet arrived cracked and had to be returned for another product. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I am sorry this was not your encounter. We appreciate you taking the time to provide us with this feedback. Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. We’re here to help. –Sarah B. KOHLER Customer Service
Verified Purchase
1 found this review helpful
Aug 14, 2018
Very disappointing
Purchased this toilet for our bathroom remodel. Today the contractor removed it from the box and found that the tank had cracked. Unfortunately, the old toilet had already been removed, so we needed to return this defective toilet to Home Depot and get a different brand and model quickly as we have a one bathroom house and obviously can’t be without a toilet. Not impressed at all and won’t purchase Koehler products in the future.
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Response from Kohler Product ExpertAug 15, 2018
Dlee, my name is Sarah with Kohler Co. I'm so sorry to hear your Kelston toilet arrived with a cracked tank. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I am sorry this was not your encounter. We appreciate you taking the time to provide us with this feedback. Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. We’re here to help. –Sarah B. KOHLER Customer Service
1 found this review helpful
Aug 5, 2018
NO REPLACEMENT PARTS AVAILABLE
The custom flapper design cannot be replaced with parts available at any retail store. Be prepared to pay extra from kohler and wait for delivery when flapper needs repair.
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Response from Kohler Product ExpertAug 8, 2018
Ryan, my name is Jessica with Kohler Customer Service. I am sorry to hear of your disappointment with the availability of the replacement canister seal and flush valve. The replacement canister seal GP1059291 can be found at any local genuine Kohler parts dealer as well as through Kohler direct. Please contact us back at KohlerCustServ@kohler.com for further assistance. We're glad to help! - Jessica P. KOHLER Customer Service.
5 found this review helpful
Jul 17, 2018
The item was ordered online. It sat in the local...
The item was ordered online. It sat in the local Home Depot for over a week before I was notified. And then the item was missing the installation kit. The plumber had to buy it for another $20 and another $50 for his time. LJ at the Trumbull store seemed to be the only person that got it right.
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Response from Kohler Product ExpertJul 19, 2018
Russ, my name is Sarah with Kohler Co. I'm sorry to hear about your experience obtaining the Kelston toilet and that it was missing the installation kit. We would like to help you with your warranty to make things right. Please email our team directly at KohlerCustServ@kohler.com. We look forward to helping you soon! -Sarah B. KOHLER Customer Service
Verified Purchase
Apr 26, 2018
The toilet bowl and flush system is excellent! However, the tank top fit is "lousy". I complained...
The toilet bowl and flush system is excellent! However, the tank top fit is "lousy". I complained to Kohler trough your customer service dept. and Kohler sent a new top by FED EX. I appreciate their responsiveness! However it was also poorly molded and does not fit well on the tank. Both are very loose and move around when you lean on it while sitting. This is very poor quality control by Kohler and was not expected based on their brand reputation. Whoever design engineered this product for them did not match the tank with the tank top for fit and finish. Or the manufacturing process has no quality control of final inspection. FYI I have 3 additional Kohler toilets in my house that have been here for +25 years. This toilet did not meet my expectation for a "total quality" product from Kohler!
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Verified Purchase
9 found this review helpful
Apr 24, 2018
This is one of Consumer Reports top rated items. It get a very high rating for clearing the bowl....
This is one of Consumer Reports top rated items. It get a very high rating for clearing the bowl. It is a good balance of price and function. One negative is that the tank cover fits in a way that some of the un-glazed china [ sort of beige] shows on the seem.
by
Verified Purchase
Recommended
6 found this review helpful
Mar 25, 2018
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Mar 13, 2018
Flush power is good. Chain in tank for flushing...
Flush power is good. Chain in tank for flushing mechanism keeps getting stuck. So toilet runs. Didn't notice first time and ran about 8 hours.
by
Verified Purchase
2 found this review helpful
Feb 21, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 6, 2018
I would absolutely recommend the Kohler Kelston, 1.6 gal, right...
I would absolutely recommend the Kohler Kelston, 1.6 gal, right height toilet! The flush is powerful and the direction of the flow of water helps clean the bowl. The men in our house have not needed the plunger at all since we bought these! Form AND function - YAY!