The inside glass panel was made for a towel bar. The model we ordered did not have a towel bar. We are now waiting three weeks to get a replacement panel. This has been a total waste and surprised this brand would be so poorly manufactured. What happened to quality control before it leaves the manufacturing facility?? Very disappointing.
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Response from Kohler Product ExpertMar 21, 2024
SUE, my name is Jessica with Kohler Customer Service. I am sorry to hear of this. We appreciate you providing feedback regarding your product. As a valued customer, we want to ensure that the product you receive is what was expected. Please feel free to contact our Customer Service team at KohlerCustServ@kohler.com if any additional assistance is needed. We are here to help. - Jessica P. Kohler Customer Service.
Verified Purchase
Dec 27, 2023
Absolutely beautiful and happy with our purchase.
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Verified Purchase
Nov 18, 2023
Doors are nice but one exploded
Doors are nice but one exploded. Installed on the second floor bathroom, we heard a crash while on the first floor, walked upstairs to glass everywhere.
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Response from Kohler Product ExpertNov 20, 2023
Robert, this is Sarah with Kohler Co. I am truly sorry to read that one of your shower panels shattered. I would like to take a moment to explain, all Kohler/Sterling shower doors are made of tempered glass. Although tempered glass in general is stronger than non-tempered glass, especially when it comes to direct impacts to the face of the glass, it can still break. By design, tempered glass completely shatters into thousands of small pieces when stressed beyond its capacity and serves as a safety feature which helps avoid more serious injuries from the larger, sharper shards often seen in non-tempered glass. We would like to connect with you directly to find the best solution. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
Oct 18, 2023
Quality doors , easy to install .love it.
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Verified Purchase
Sep 30, 2023
This was obviously returned. The frame does not go with the glass. For such an expensive purchase, Home Depot should check to make sure someone isn’t switching then returning.
Gave us a headache and our contractor had already started, so he ended up making adjustments to make it fit.
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Verified Purchase
Aug 23, 2023
Was difficult to install, written instructions didn't match online instructions, poor quality for the price, I would not recommend.
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Response from Kohler Product ExpertAug 23, 2023
Hello Shelley, my name is Meli with Kohler Co. I am sorry to read of your difficulty installing our Levity shower door. If we can assist with your installation, please email our customer care team at KohlerCustServ@Kohler.com. We are here to help. Sincerely, Meli A., Kohler Customer Service
Verified Purchase
Jun 5, 2023
Beautiful shower door
Beautiful door that sits on our new kholer tub. Cleans so easy and doesn’t show spots. Doors glide like butter.
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Verified Purchase
Recommended
Customer review from kohler.com
Jan 3, 2023
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Verified Purchase
Dec 28, 2022
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Verified Purchase
Dec 28, 2022
Frameless not recommended
Should have known better than to buy frameless shower door. Not stable.
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Verified Purchase
Dec 21, 2022
Very nice and elegant...
Very nice and elegant
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Verified Purchase
Oct 5, 2022
Best overall door for tub or shower for the money....
Best overall door for tub or shower for the money. Available in numerous colors and glass options. Quick easy install. New blade handles are a must.
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Verified Purchase
Sep 22, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Sep 14, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 10, 2022
I thought I was buying the same model I had...
I thought I was buying the same model I had before. but this one had plastic parts in black, very noticeable.
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Verified Purchase
Jun 30, 2022
There were some dings on the metal piece.....
There were some dings on the metal piece..
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Verified Purchase
Jun 16, 2022
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Verified Purchase
May 25, 2022
Nice doors for the price. Reasonably smooth rollers, but...
Nice doors for the price. Reasonably smooth rollers, but definitely not of the higher-end quality. I find the space between the doors is a bit wider than needed, which really cut things close installing these on my Kohler Villager cast iron tub. Suggest if you are installing on a Villager, cheat the bottom track as far to the outside of the tub as you can before the flat top of the tub-wall surface starts curving down towards the floor.
I really appreciate the way Kohler provided clearly written instructions, and a hardware pack for assembly, that is vacuum sealed to a card in the order that you need the items. Also a helpful assembly video on YouTube.
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Verified Purchase
May 20, 2022
very well engineered installation instructions easy to follow...
very well engineered installation instructions easy to follow
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Verified Purchase
May 12, 2022
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Verified Purchase
May 5, 2022
This shower door is great. It looks wonderful and is...
This shower door is great. It looks wonderful and is very high quality. Installation is straight forward with utube instructions available. Price is excellent and home delivery is available. I have door installed in my condos in both Florida and Michigan. Plus one piece was damaged, I called Kohler and had new part in less than a week.
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Verified Purchase
Apr 19, 2022
Water spots
It water spots and shouldn't after one shower. The person that helped me at the store should have realized that it was the wrong size for my tub. The tub is only 2.5 inches of flat space and 3 inches is necessary. The installer didn't read the warning either, therefore it doesn't fit correctly. It has been a nightmare. I have to clean the glass after every use.
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Response from Kohler Product ExpertApr 27, 2022
Hi Linda, this is Sarah with Kohler Co. I am sorry to hear about the water spots on your glass. We recommend using a squeegee after showering, to prevent water spots. To eliminate water spots on the glass, it is safe to use a solution of 50% white vinegar and 50% water. Please email us at KohlerCustServ@kohler.com for additional assistance. Sincerely, Sarah S. Kohler Customer Service
Verified Purchase
Mar 24, 2022
Kohler Levity Sliding Tub Door Installation
Sliding door kit came well packaged with all the required parts enclosed. Directions were easy to follow. Installation probably took about 5 to 6 hrs, a bit longer than expected mostly because I had to drill through some wickedly hard tub-surround tile and had to make an extra trip to the store for drill bits. Finished product looks great, fits great, and doors roll easily. Relatively easy DIY project.
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Verified Purchase
Recommended
Mar 15, 2022
Love this product ! Beautiful as ever....
Love this product ! Beautiful as ever.
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Verified Purchase
Mar 14, 2022
A great bathroom upgrade
This was just what I've been looking for. Contemporary design with clean lines that don't obstruct the view of the shower walls. The minimal use of metal parts gave the bathroom a very clean look. What was even better, I was able to install it on my cast iron tub with no problem as no drilling into the tub was required. I will say, however, that this was my 2nd shower system since the first had damage to the top rail so i returned it. The replacement also had problems in that one of the side rail covers was made incorrectly and needed to be replaced. I contacted Kohler and though they sent the replacement in short order, it was the wrong part. I'll be calling them back to remedy this situation. Then there's the water spots in the glass doors. They were supposed to have a special coating that i thought eliminated water spots but I'll need to reread that because there's definitely water spots on the glass and I'm almost certain hubby installed them on the correct side
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Verified Purchase
Dec 23, 2021
The door looks amazing and was primarily easy for my...
The door looks amazing and was primarily easy for my contractor to installed! It has definitely enhanced my bathroom!
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Dec 17, 2021
great product, instructions for installation were easy to follow but...
great product, instructions for installation were easy to follow but you need to read carefully. Performs well in a shower tub arrangement
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Dec 17, 2021
The track is very wide and hangs off the back...
The track is very wide and hangs off the back edge of the tub. Also very challenging to get the door to hang straight. I recommend professional installation.
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Nov 22, 2021
Don't buy - too complicated / poor design
Complicated and bad design choices which I don't understand. Metal door handles are placed with backing tape -why? Why don't just make small hole in glass so they can be screwed in? Door guide is cheap ugly black plastic, doesn't go with all metal/ glass.
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Response from Kohler Product ExpertNov 25, 2021
Hi Petmacsd, my name is Meli from Kohler Co. The Levity shower door K-706000 includes adhesive handles to personalize the height for each installation. The center guide is manufactured of durable plastic to help prevent corrosion, rust, and discoloration. Please email us at KohlerCustServ@Kohler.com if we may be of further assistance with your installation. We are here to help! Sincerely, Meli A., Kohler Customer Service
Nov 1, 2021
install this sliding door myself,it about 3 hours to install,instructions...
install this sliding door myself,it about 3 hours to install,instructions are OK but not the best.
like the look of the sliding door