Customer Reviews for KOHLER Memoirs 24 in. Ceramic Pedestal Sink Basin in Black Black with Overflow Drain
- 8 in. Widespread Faucet Holes
- Faucet, drain assembly and bathroom accessories not included
- Outfitted with 3 front overflow outlet channels
Customer Reviews
Mar 19, 2021
The sink is absolutely beautiful, the only concern is that...
The sink is absolutely beautiful, the only concern is that the quality is not there, I had it for some years and after sometime it started to show some crackling all over and for what I read, I wasn't the only one and it became horrible looking, I always took good care of it never mistreated it. Thank god Kohler is a reputable company, stood by their product and decided to replace it. I only hope it doesn't crack again, their products are supposed to last forever or so I thought so. I love the look of memoirs line. Home Depot was great helping me with the order. Thank you.
by HomeDepotCustomer
Jan 2, 2021
Cracks
I love the sink but it has developed cracks over the years which I wouldn't expect of a Kohler brand product.
by Carleen
Response from Kohler Product ExpertJan 6, 2021
Hi Carleen, this is Sarah with Kohler Co. I'm very sorry to hear your Memoirs Classic bathroom sink had developed cracks. We'd like to connect with you to learn more about how we can help. Please send a photo of the cracks to KohlerCustServ@kohler.com. Your satisfaction is a top priority. -Sarah S. Kohler Customer Service
May 2, 2020
Cracking problems here too
I own two of these Memoirs sinks and both developed these cracks within a few years of installation. I came here looking for replacements and see I'm not the only one!
by MikeL
Response from Kohler Product ExpertMay 7, 2020
MikeL, my name is Jessica with Kohler Customer Service. I am sorry to hear of the cracking you are experiencing with your Memoirs sink. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would to hear more about your experience with this sink. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon! - Jessica P. Kohler Customer Service.
Dec 15, 2017
While the style on this sink is great for my craftsman home, it has not held up well. It is full ...
While the style on this sink is great for my craftsman home, it has not held up well. It is full of chips and cracks after a few years of use. I have a small medicine cabinet above the sink. Sure, sometimes we drop things, but the hardest thing we've dropped is a bottle of fingernail polish. There are chips and cracks all over the sink. Be sure to return the sink to Kohler before the one year warrantee is up if you get the slightest crack.
by Craftsman
Response from Kohler Product ExpertDec 17, 2017
Craftsman, my name is Sarah with Kohler Co. I'm sorry to hear your Memoirs sink has developed chipped and cracks. We appreciate you providing this feedback. Could you please send us a photo showing the damage? You can email the picture to KohlerCustServ@kohler.com. We look forward to helping you soon! -Sarah B. KOHLER Customer Service
May 10, 2017
Looking at this to replace same with hairline cracks. There are many comments on hairline cracks ...
Looking at this to replace same with hairline cracks. There are many comments on hairline cracks on this product here and on other websites. Surprised Kohler doesn't provide reimbursement or credit after warrenty expired. Mine was professionally installed.
by HomeDepotCustomer
Response from Kohler Product ExpertMay 12, 2017
Hi Putterer, my name is Sarah with Kohler Co. I am sorry to hear your Memoirs sink has hairline cracks. Please send a photo of the sink to our Customer Service team at KohlerCustServ@kohler.com. We would like to help! -Sarah B. KOHLER Customer Service
Apr 4, 2021
we rate this resolve 5 stars cause after all the...
we rate this resolve 5 stars cause after all the time( months) and e-mails and txts... KOHLER did good by us and we really appreciate it and now we can continue trusting the Kohler brand ... thank you to all the persons involved.
by kitkat