Customer Reviews for KOHLER Valiant the Complete Solution 2-Piece 1.28 GPF Single Flush Elongated Toilet in Biscuit

Internet #305118802

Model #K-45927-96

Store SO SKU #1003149181

  • Easy to install with included slow-close toilet seat
  • Revolution 360 swirl flushing system powered by AquaPiston
  • Comfort Height offers chair-height seating (about 2 in. taller)

Customer Reviews

  • 455 Customer Reviews
  • 4.3 out of 5 stars overall
73% of customers recommended.
Overall Ratings
5star-icon(295)
4star-icon(77)
3star-icon(26)
2star-icon(13)
1star-icon(44)
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I absolutely love this toilet. The chair height is...
I absolutely love this toilet. The chair height is a great joy compared to my old lower toilet. It's very pleasant on the eyes. And lastly the new flush seems to be very efficient.
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Toilet weights over 100lbs , you probably will need help setting it in place. Putting pieces of t...
Toilet weights over 100lbs , you probably will need help setting it in place. Putting pieces of tape on the floor as aiming points for the hidden anchors on the sides really helped. Very nice looking when completed.
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4
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Excellent Crapper
Installed two of these without issue and like how it is uniquely designed - no more placing the wax ring on and flipping the toilet over the hole. Like the slick sides and flush action. Toiilet is quieter than most and quick refill.
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6
0
I love it!! I got it because its easier to clean and it looks great
I love it!! I got it because its easier to clean and it looks great
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3
0
The tank lid curves out into the "bowl area" to where a sitter leans back and the tank lid scoots...
The tank lid curves out into the "bowl area" to where a sitter leans back and the tank lid scoots. I bought two of these and wish I hadn't
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4
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Response from Kohler Product ExpertJune 1, 2020
Hi Brett, this is Sarah with Kohler Co. I'm sorry to hear you aren't happy with the shape of your Valiant Complete Solution toilet. We take pride in our designs and are disappointed that your experience has been less than exceptional. We appreciate you taking the time to share your experience with us; this helps us to make future enhancements. Please email our team directly at KohlerCustServ@kohler.com for additional assistance. We are here to help. -Sarah S. Kohler Customer Service
No Quality assurance from the factory
Came with obvious defects before even pulling it out of the box.I don't think the tank will fit on the bottom because of the glaze overspray. I'm taking it back and buying something else. Also very dirty
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3
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Response from Kohler Product ExpertMay 23, 2020
Jordan, my name is Jessica with Kohler Customer Service. I am sorry to hear of the issues you experienced with the Valiant toilet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. If we may assist you in any way, please email KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
I am amazed at the way this toilet stays clean. I literally only clean it about every 2 weeks jus...
Quality :
5
Value :
5
Ease of installation :
5
I am amazed at the way this toilet stays clean. I literally only clean it about every 2 weeks just because I think I should. The way it is designed with the circular water release from the top of the bowl really makes a difference. Warning, the flush makes a gurgling sound with is different than a typical "whoosh", but I highly recommend this toilet for the visual appearance, the height of the seat, and the low maintenance in keeping it clean.
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8
0
This is a perfect toilet that is tall and has a modern clean design to it.
This is a perfect toilet that is tall and has a modern clean design to it.
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4
0
Not a DIY project! I am a Handyman and installed this toilet for my customer. First, this toilet ...
Quality :
4
Value :
3
Ease of installation :
1
Not a DIY project! I am a Handyman and installed this toilet for my customer. First, this toilet is heavy! I was barely able to lift it into my truck by myself. It needed to be uncrated and carried to the second floor in pieces. To be safe, have an extra thick wax ring on hand, the one included is rarely thick enough. Next, if you have thick baseboards or, tile baseboards, be prepared to remove them from behind or the toilet won't fit. Attaching the tank is difficult, the rubber has to be compressed and, the tool for tightening the nuts is not deep enough and tough on the fingers. One of the round drums for the through-bolts was broken and kept sliding out when I set the toilet. I used caulk to hold it in place after 6 attempts to set the toilet, completely assembled (per the instructions). Lastly, the instructions tell you NOT to use a cone shaped supply line. A plastic connection nut and flat washer are included to connect the supply line but Home Depot doesn't sell one! You would have to buy a chrome supply line and compression fitting to install the toilet. For ease, I replaced the filler valve and used a standard supply line. I don't know why but, Kohler keeps reinventing the toilet, and you're stuck buying their parts.
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3
0
Good toilet crap instructions
Toilet looks sharp and flushes well. There is zero instruction on connecting the 2 parts of the toilet. It's really important that you get the 3 nuts onto the bolts and then tighten all 3 at the same time. Do not tighten one all the way and then do number 2 and 3. This it's hard to describe but the inner pieces that hold the side bolts that anchor the toilet are prone to fall off. When I was installing the toilet the inner pieces fell out of their holders twice meaning I had to lift the toilet off so I could reinsert them and reattach the bolts. Jessica and Sarah at Kohler; I would be happy to come up there and do a proper video that you guys could post on YouTube to help people property install toilets like this because the video you have is missing quite a bit of information. I've installed quite a few toilets in my day but this one was one of the most challenging but based upon the look and the performance I think it was worth it.
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