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Customer Reviews for KOHLER Valiant Revolution 360 the Complete Solution 2-Piece 1.28 GPF Single Flush Elongated Toilet in Biscuit

Internet #305118802

Model #K-45927-96

  • Easy to install with included slow-close toilet seat
  • Revolution 360 swirl flushing system powered by AquaPiston
  • Comfort Height offers chair-height seating (about 2 in. taller)

Customer Reviews

  • 4.4
    out of 923 reviews
  • 75% recommend this product
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Showing 1-30 of 923 reviews
Kohler done messed up ….
First, this is a review on Kohler, not Home Depot. The folks at the Strongsville Home Depot were champs. The first problem was that the unique drain attachment assembly that is necessary for this skirted toilet to connect to your floor drain was completely missing, along with the wax ring. Those are supposed to be packed inside the toilet bowl so I suggest you open the box in store to verify all parts are there before you lug this 115lb toilet home. After I handled that with the excellent ladies in customer service at the Strongsville location, I finished installation. I then went to install the toilet seat and one of the bumpers was missing on the underside of the seat. This is just disappointing from Kohler because it was two separately packaged items that were missing necessary components. I lost a couple hours of my time, the project was delayed and I haves compromised seat for my backside I may think Delta or American standard next time.
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Response from Kohler Product ExpertDec 7, 2022
Hello AndyG, my name is Meli with Kohler Co. I am sorry to read your Valiant toilet was missing parts. I am glad you were able to work with the Home Depot to obtain the missing flange and wax ring. We would be happy to send the missing bumper for your toilet seat, please email our customer care team at KohlerCustServ@Kohler.com. We look forward to hearing from you and helping you resolve this issue. Sincerely, Meli A., Kohler Customer Service
    1 found this review helpful
    The plumber took out the old toilet and put the...
    The plumber took out the old toilet and put the new one in very easily and in record time. We like the saving of water with 2 levels of pulling down the lever to flush.
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    • Verified Purchase
    Great toilet
    I am a general contractor so I see quite a few toilets and this is a good one. Only has one flush option but the design of this system works great and does a great job of keeping the bowl clean. Install is very easy! Definitely recommend.
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      • Recommended
      It's different, but I like it.
      The toilet is definitely different, but I like it. It works well with its 360 degree water flow around the bowl instead of lots of holes. I like the styling with no bolts showing. The mechanism seems solid and works well. I thought it might be hard lift and set into place as it is heavy (and I am 78), but it wasn't any problem at all. Our floor flange is standard, and there was no problem installing it. It seems like it uses very little water compared to others and certainly the old toilets. It is also quieter. The flush mechanism works well. Time will tell its longevity. I was impressed with its flushing action as it seems to clear the bowl efficiently. I do like the slightly extra height. The toilet seat is plastic, nicely made, closes silently, and not flimsy like some. I do recommend watching their installation videos as they help make sense of things. One odd thing is that it uses two bolts inside which do not come with nuts. They come with plastic locks to hold the bolts in place. This isn't a defect, but don't worry about not having nuts to go on two bolts inside the toilet.
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        • Recommended
        It is just a good quality product!...
        It is just a good quality product!
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        • Verified Purchase
        Awesome toilets, quite flush, no more hard to clean areas...
        Awesome toilets, quite flush, no more hard to clean areas at the base. Highly recommend.
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        • Verified Purchase
        Clean lines , great look, a bit complicated to install though. but great product.
        I bought it because of the clean line on the side. It was for one of my investment properties and it worked out great.
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        • Verified Purchase
        • Recommended
        1 found this review helpful
        not worth. started having problems after week 1...
        not worth. started having problems after week 1
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        Response from Kohler Product ExpertNov 16, 2022
        Sai Jeedi, my name is Jessica with Kohler Customer Service. I am sorry to hear you have rated the Valiant elongated toilet negatively. We would love to hear more about your experience in hopes that we can find a solution to your concerns. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
        • Verified Purchase
        Kholer toilets are superb
        Quality product that functions above expectations
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        • Verified Purchase
        • Recommended
        Toilets are more efficient than previous ones....
        Toilets are more efficient than previous ones.
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        • Verified Purchase
        Sleek and seat is very comfortable....
        Sleek and seat is very comfortable.
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Overall, the toilet is a great unit. All the parts...
        Overall, the toilet is a great unit. All the parts were there to install the toilet and the instructions were at least adequate. While a seat did come with the toilet, it is a bit on the thin side. We will be looking for a replacement. But overall, we are happy with the unit. Would definitely buy it again.
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        • Verified Purchase
        Bad design
        Impossible to install!!
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        Response from Kohler Product ExpertOct 28, 2022
        Hi Rreed, this is Sarah with Kohler Co. I am sorry to hear you are having trouble installing the Valiant Complete Solution toilet. Here is a link to the installation guide: https://www.us.kohler.com/webassets/kpna/catalog/pdf/en/1466538-2.pdf. Please email us directly at KohlerCustServ@kohler.com so that we can help you through a specific step, if you are having trouble. We hope to hear from you soon. -Sarah S. Kohler Customer Service
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Not impressed by swirl function
        I thought a swirl flush toilet would be more efficient at flushing, but sadly no. It also causes an additional cleaning headache because it has another lip under the upper rim that collects water and leaves hard water stains. Those are a pain to get off! I regret spending the extra money for it. In addition, after only 4 months of use by only one person, the flapper seal started leaking because it developed little bumps on it, causing it to no longer seal tightly. Disappointed.
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Replaced expensive Toto toilet that we were having issues with....
          Replaced expensive Toto toilet that we were having issues with. This one works great!
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          • Verified Purchase
          I replaced a Glacier Bay toilet with this one. ...
          I replaced a Glacier Bay toilet with this one. Primarily due to the under-performance of the flushing ability of the GB toilet. This think is simple to install and performs amazingly. What else is there to say about flushing S down the drain?
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          • Verified Purchase
          Toliet parts
          Does this toliet come with all parts like rubber seal
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            • Recommended
            Easy installation for a do it yourself enthusiast. Quick delivery...
            Easy installation for a do it yourself enthusiast. Quick delivery to store
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            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
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            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
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            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
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            • Verified Purchase
            Returned the toilet, it had already been used....
            Returned the toilet, it had already been used.
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            Response from Kohler Product ExpertSep 20, 2022
            Hi HomeDepotCustomer, this is Sarah with Kohler Co. I am sorry to hear about your concern with the condition of this toilet. This is nothing you should expect when you purchase a quality Kohler product. We are glad to here you were able to set up a return with Home Depot. Please email our team at KohlerCustServ@kohler.com with any questions. We are here to help. -Sarah S. Kohler Customer Service
            • Verified Purchase
            Showing 1-30 of 923 reviews

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