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Customer Reviews for KOHLER Verdera 24 in. W x 30 in. H Recessed Medicine Cabinet with Flip-Out Mirror

Internet #301675060

Model #K-99007-SCF-NA

Store SKU #1002430269

  • Anodized aluminum--durable rust-free and chip-free finish
  • Adjustable flip-out flat mirror on inside of door
  • Reversible left- or right-hand swing; install surface or recessed

Customer Reviews

  • 4.2
    out of 582 reviews
  • 77% recommend this product
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Showing 1-30 of 582 reviews
Excellent bathroom cabinet
I chose this cabinet to replace the original one supplied by the builder in 1959. It seemed similar to the cabinet I had installed in one of my other bathrooms around twenty years ago but it was much larger and far less expensive. My wife loves this new cabinet. It holds all of her supplies, the mirrors are top quality,the construction is quite solid and the materials used are first class. In addition , my handyman had absolutely no trouble in making the installation. Literally, absolutely nothing to complain about. I should add that my wife and I also appreciate the fact that the attached magnifying mirror can be slid up and down so that our different heights can be easily accommodated. That is a marvelous feature. Finally the cabinet was delivered to our door on time and there was no damage to the container or cabinet. All in all a very satisfying experience. No hesitation in recommending this item or Home Depot as the Supplier.
by
  • Pro
  • Verified Purchase
  • Recommended
5 found this review helpful
Great purchase for remodeled small bathroom!
Beautiful medicine cabinet. Large capacity for storage and the adjustable magnifying mirror is very handy, although I wish that the mirror casing were made of steel instead of plastic.
by
  • DIY
  • Verified Purchase
  • Recommended
9 found this review helpful
Wife loves it!
All the bells and whistles a medicine cabinet could have. Slow close hinges, magnifying mirror, lots of room, sleek design. Very easy to install.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Excellent purchase!
The unit arrived promptly, very well packed and with everything needed for installation. Clear directions for the recess install I wanted were easy to follow and I was able to complete the installation unaided. Good to know if you don't have anyone to assist. The unit is exactly what I needed for a very small bathroom. It is tall and narrow and utilized the wall space perfectly while providing more than enough storage. I love the simple lines; a recess finger groove for opening and a soft close feature. The slim magnifying mirror adjusts height easily and folds flat out of the way when not needed, clever idea. Overall, I am very pleased with this purchase and to have my bathroom finally upgraded. Thanks!
by
  • DIY
  • Verified Purchase
  • Recommended
6 found this review helpful
Great Medicine Cabinet
We ordered the Verdera Medicine Cabinet and had it recessed in the wall. Past medicine cabinets never seem to hold up so we wanted something durable and chose the anodized aluminum. Love the glass shelves and that we can adjust the height. The interior magnifying mirror is great. It was a bit expensive but worth the money. And we don't have to worry about any corrosion. We ordered this online. Not sure if this item is available in the store but it was available from the website. It was delivered in a couple days and shipping was free. Installation was done by a contractor but he had no problems. Great capacity. Very happy with this item.
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  • Verified Purchase
  • Recommended
7 found this review helpful
by
  • Verified Purchase
by
  • Verified Purchase
Very cheaply made for a brand name product. Especially at this price point. Thin gauge metal, screw anchor points for the mirror hinges seem to be the weakest point of this mirror. There should be at least 3 hinges on this mirror to compensate to the cheap material. If you wanted to replace just the mirror itself be aware that you would have to pull the entire unit out. Kohler should discontinue this product or raise the price and beef up the construction design. I regretted buy this the moment I took it out of the box.
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Response from Kohler Product ExpertMar 7, 2024
Hi Steven, this is Sarah with Kohler Co. I am very sorry to hear about your concerns with the design of your Verdera mirrored cabinet. We truly appreciate your feedback. Our team takes product quality seriously, and we understand your concerns. While we strive to create durable and reliable products, we acknowledge that occasional issues may arise. We encourage you to reach out to our customer service team at KohlerCustServ@kohler.com should you need assistance with any of your Kohler products. We are committed to continuous improvement, and your feedback helps us enhance our products. Kindly, Sarah S. Kohler Customer Service
  • Verified Purchase
There was no hardware in the package! Who do I contact to get that? Jennifer
by
  • Verified Purchase
Ordered two and they both had shattered mirrors. Poor shipping practices.
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Response from Kohler Product ExpertFeb 9, 2024
Hello Harpo, this is Lisa with Kohler Co. I am sorry to hear of the condition your new mirrored cabinets arrived in. This is certainly not something you should expect. We would like to look into this further with you and learn more about your experience. Please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
  • Verified Purchase
Game changer!
I never thought a medicine cabinet could make such a difference in my life. It looks very neat. It keeps little things and bottles and clutter off of my small countertop. I love opening it and seeing all of my skincare products, lined up neatly, ready for use. Just like at a boutique. I think the thing I love most is the addition of the adjustable magnifying mirror! I almost didn't get it, didn't think it was necessary. Oh, it is. When the door is opened, it brings that little mirror right to my face. For me now, this is desperately need for applying eye makeup, especially, and all makeup now. Now I don't have to keep an extra mirror on the countertop. I really love it and will always have these now.
by
  • Verified Purchase
  • Recommended
Every order was damaged.
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Response from Kohler Product ExpertFeb 2, 2024
Hi HomeDepotCustomer, this is Sarah with Kohler Co. We are very sorry that your order arrived damaged. This is not the experience you should expect when you purchase a premium Kohler product. To find the best solution, we would like to connect with you directly. Please email our team at KohlerCustServ@kohler.com. Thank you. Sarah S. Kohler Customer Service.
  • Verified Purchase
Was delivered broken
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Response from Kohler Product ExpertJan 18, 2024
HomeDepotCustomer, my name is Jessica with Kohler Customer Service. I am sorry to hear your Verdera medicine cabinet was received broken. We recommend contacting your point of purchase directly to inform them and to set up an exchange. For any additional assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
  • Verified Purchase
The item was advertised as wall mount too but obviously i had to get it recessed . Glad i had a knowledge to figure out
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Response from Kohler Product ExpertJan 5, 2024
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I am truly sorry to hear about your difficulties installing the Verdera cabinet. This cabinet should have included mounting hardware for both surface mount and recessed installations. We would love to connect with you directly to provide you with the hardware, if it was missing. Please email our team at KohlerCustServ@Kohler.com. Sincerely, Sarah S. Kohler Customer Service
  • Verified Purchase
Mostly happy with this medicine cabinet
Contractor installed this medicine cabinet a little over a year ago. It's very nice looking and holds a lot more compared to my previous very shallow medicine cabinet. The mirrored front door has a good hefty feel to it. I like the glass shelving and interior mirrored back as it gives a nice, sleek and elevated feel to it all. My only qualm is that the door has a tendency to swing fully open so you have to work it a bit to get it to sit still in one place that's not fully closed or fully open.
by
    Came with broken shelves and stripped screws it was definitely a return because packaging did not seem original
    by
    Response from Kohler Product ExpertDec 27, 2023
    Hi Brian H, this is Sarah with Kohler Co. I am very sorry to hear about the condition of your Verdera cabinet. If you are concerned it was not brand new, we recommend contacting your point of purchase to set up a return. Please email our team directly at KohlerCustServ@Kohler.com with any questions. Sincerely, Sarah S. Kohler Customer Service
    • Verified Purchase
    It is beautiful and just what I wanted but came with one of the mirrors broken. Kohler said they will ship replacement mirror part but it will take several months. That is my only negative is the time.
    by
    • Verified Purchase
    Mirror problems!
    I bought 2 of these for my house renovation in 2021. The larger one is already starting to get brown spots at the bottom edge of both doors. This bathroom is well ventilated and the mirror never even fogs up during a shower. I clean this with a damp microfiber cloth. There is absolutely no reason this should be happening with a product from a "quality" manufacturer. I notice good reviews up until about 2020 when a lot of problems start being reported.
    by
    Response from Kohler Product ExpertDec 5, 2023
    EricB, my name is Sarah with Kohler Co. I am sorry to read the larger door on your Verdera cabinet has started to brown, or desilver. This is uncommon during normal use and is usually indicative of the mirror coming in contact with a cleaner that has ammonia or vinegar in it. Other known causes are salt air, humid air and sweat from your fingertips. To prevent desilvering we suggest following our Care and Cleaning guide here: https://shorturl.at/cHKLS. We do understand your frustration and would really like to assist you further. Please contact us by email at KohlerCustServ@kohler.com and provide us with a picture of the cabinet and the name(s) of any cleaners that have ever been used. We look forward to helping you soon! Sarah S. Kohler Customer Service
      Worst vanity mirror ever
      This was bought and installed 3 years ago and already looks rusty and corroded on edges. Contacted our contractor several times and have not heard back. Called Kohler and was told it’s out of warranty. Great company to buy from…NOT. Won’t waste money on any of their products again.
      by
      Response from Customer Service Aug 30, 2023
      Lisa715, my name is Jessica with Kohler Co. I am sorry to hear the door of your Verdera cabinet is desilvering. The following link is to a document reviewing the cause of the desilvering and how to prevent it: https://bit.ly/3G6mueg. We would like to hear more about your experience with this product. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
        Faulty Wiring; 2 out of 3 cabinets broke
        As many others have pointed out, the cabinet has faulty wiring design. The wires wear down from repeated cabinet opening and closing, and stop working within a couple years. When you contact Kohler, they tell you that this model is discontinued, and offer you 50% off purchasing new doors (a $250 discount). Terrible experience! Avoid this product.
        by
        Response from Kohler Product ExpertAug 29, 2023
        Fiskislod, my name is Jessica with Kohler Customer Service. I am sorry to hear that the cable from you power bar is damaged. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
          by
          • Verified Purchase
          by
          • Verified Purchase
          by
          • Verified Purchase
          Back mirror
          I bought two of these for two different renovations, the back mirror is slipping and is not attached to the cabinet at all. The renovations are done and the only way to get to it is to rip everything out and replace it with something better. I open the cabinet an I can see 2x4’s at the top and sides! Very disappointing since I do like the style.
          by
          Response from Customer Service Jul 13, 2023
          Hello JACTWP, my name is Kassi with Kohler Co. I am sorry for the issues you encountered with your Verdera medicine cabinet. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find a resolution for you. We look forward to hearing from you soon! -Kassi D., Kohler Customer Service
            Looks great
            Just remodeled our bathroom and installed this cabinet. Looks great! Good quality too
            by
              • Recommended
              The door doesn’t open as wide as the one we...
              The door doesn’t open as wide as the one we are replacing.
              by
              • Verified Purchase
              Excellent sale price and calue...
              Excellent sale price and calue
              by
              • Verified Purchase
              Adjustable mirror is a joke
              We had to order these in December 2021 along with the rest of our Kohler items so we would be sure to have them for our remodel which started in June 2022 (which wasn’t enough lead time for everything but that’s another issue). The cabinets were installed in July but the remodel wasn’t finished until mid-August. Starting with the 3rd time I used the magnifying mirror, it wouldn’t stay up in place. It would just slide down the track. I could still use it but I would have to hold onto it or it would just slide down and actually knock off the plastic piece at the bottom and fall out onto the vanity. I needed to use it this morning but I also needed my other hand so I let go of it hoping it would stay in place. Naturally I was disappointed but this time, when the mirror hit the vanity, it broke. Sorry, but a mirror that won’t stay in place is worthless. Now that it is broken, I’ll just put my own mirror fix in place. If I could go back and do it again, I wouldn’t pay the extra for the adjustable mirror. In fact, I probably wouldn’t pay the inflated cost of Kohler. I could have gotten something just as nice but without the worthless add-on for a lot less money
              by
              Response from Customer Service Mar 8, 2023
              Hello Galen, this is Meli with Kohler Co. I am sorry to read the flip out flat mirror has fallen out and broken. This should be secure in the door track so you would not need to hold it in place. We would like to connect directly to assist with a replacement mirror. Please contact our customer care team at 1-800-456-4537 (M-F 8AM-5PM CST) so we may assist with your products warranty. We look forward to hearing from you. Sincerely, Meli A., Kohler Customer Service
                I love this cabinet and am very pleased. My only...
                I love this cabinet and am very pleased. My only complaints are the instructions included are absolutely useless as they are not for the hardware provided. Thankfully, Kohler has the correct instructions on their website. My second complaint is there are a couple of small imperfections in the glass - look like little scratches but they aren’t on the surface, they are inside the glass so just minor imperfections. Not enough of an issue to warrant a return but I expect perfect glass on such an expensive cabinet so it’s a little disappointing. Overall I’m really happy with the cabinet.
                by
                • Verified Purchase
                Good, for the most part
                For the most part we like this cabinet very much. One thing that puzzles me is the swing-out round mirror on the inside. How do you open it to utilize the lights on the outside? There are no lights on the inside. Also, I had read that there's a dimmable switch but we haven't found it. One nice feature is that the lights heat the mirror so the steam dries very quickly when you take a shower.
                by
                  • Recommended
                  Showing 1-30 of 582 reviews

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