Thank you for taking the time to share your experience. We’re sorry to hear that this sink didn’t meet your expectations. Every review like this one helps us as we consider new design elements for our products, like material and finish, and are greatly appreciated!
The surface scratches which appear on stainless steel sinks rarely have any appreciable depth and will become less noticeable with age. All sinks manufactured in stainless steel perform in exactly the same way. Scratches are inevitable in any sink material, including stainless steel. These are merely usage scratches. Overtime, these scratches will become uniform with the sink's grain and blend into the overall finish of your sink with proper cleaning.
Please contact our customer service at 1-800-775-0703 or customerservice@kraususa.com if you’d like to continue the conversation.