We are truly sorry to hear about your recent experience with our product. We always aim to deliver a great experience, and we apologize if we missed the mark. We understand the frustration of receiving an incomplete order and the lack of communication you experienced only adds to the disappointment.
We encourage our customers to reach out to us directly at info@karran.com for immediate assistance with any issues. Had we been aware, we would have acted swiftly to resolve the issue to your satisfaction. We deeply regret not having the opportunity to assist you sooner.
Please contact us at your earliest convenience so we can make this right. We value your business and are committed to ensuring your satisfaction.