Have been looking for an indoor fountain for a long time. This is a nice quality fountain and pe...
Have been looking for an indoor fountain for a long time. This is a nice quality fountain and perfect size. Love it!!
by
Verified Purchase
Recommended
3 found this review helpful
Apr 21, 2018
This water fountain is heavy and made of natural slate. A lot more durable than I anticipated. Very easy to assemble. Connect the adjustable pump to the tube in fountain, fill the basin with water, sit fountain onto basin, cover with included river rocks then plug it in. If your fountain splatters try adjusting the pump. Calm, relaxing water sounds and the pump does not vibrate or make noise. I’m going to add a small light for ambience. Love it.
I was very disappointed in this fountain, certainly not worth your hard earned dollars.
by
Jul 14, 2022
Good Concept, Weak Execution. Leaks!
Upon receipt, I liked the design and heft of the stone and copper.
But out of the box, multiple leaks. Two weeks of troubleshooting, sealing, resealing, and re-re-sealing, it is currently not leaking.
Based on that experience, I have concerns about quality control by the manufacturer and cannot recommend this product.
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Response from Kenroy Home CoordinatorJul 20, 2022
Please contact us wit your personal information and proof of purchase and we will get this taken care of.
1 found this review helpful
Apr 16, 2022
Love it very much satisfied...
Love it very much satisfied
by
Verified Purchase
Sep 1, 2020
Set it up and it is not level. Not...
Set it up and it is not level. Not even close to level. Will be returning.
by
Verified Purchase
Aug 4, 2020
The hose gets clogged and has to be cleaned often....
The hose gets clogged and has to be cleaned often. I ran it 2 x and it stopped. Looks great but not the best made product.
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Response from Kenroy Home CoordinatorAug 6, 2020
Please contact us at support@kenroyhome.com with your personal details and we would be more than happy to assist you. Please mark subject line (Review)
Verified Purchase
Jul 9, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 23, 2020
Base leaked. Missing pump. Rocks were scattered. The top hole...
Base leaked. Missing pump. Rocks were scattered. The top hole was half plugged with putty. My girlfriend bought one before, the resin was flaked off the base. Large chip in top right corner. She's returning too. Made in China, folks.
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Response from Kenroy Home CoordinatorJun 23, 2020
Thank you for providing us this feedback. We sincerely apologize for the inconvenience this has caused.
Please contact us at support@kenroyhome.com with your personal details and we would be more than happy to assist in solving this issue.
Verified Purchase
May 20, 2020
Great customer service!
Great customer service!
by
Verified Purchase
Mar 3, 2020
Very Elegant and functional. Setup was less than 10 minutes....
Very Elegant and functional. Setup was less than 10 minutes. Great for office or just calming indoor.
by
Verified Purchase
Dec 17, 2019
Nice design. Sturdy construction. Very pleasant water sounds. I did...
Nice design. Sturdy construction. Very pleasant water sounds. I did install a switch to turn off pump without unplugging, which the manufacturer should add as other reviewers pointed out. Despite that, I highly recommend.
by
Verified Purchase
Dec 11, 2019
Nice looking piece...
Nice looking piece
by
Verified Purchase
Aug 6, 2019
Absolutely love this fountain. It is in my office. Makes...
Absolutely love this fountain. It is in my office. Makes a lovely sound and does not splash on furniture.
by
Verified Purchase
1 found this review helpful
Jul 19, 2019
Fountain looks great and works well. Tends to spill a...
Fountain looks great and works well. Tends to spill a little water nothing that can’t be fixed. I do wish they had put a switch on the plug. That is main problem with this fountain. In order to turn it off/on you have to plug and unplug every time.
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Response from Kenroy Home CoordinatorJul 19, 2019
Thank you for your feedback, we will take your suggestion to our Product Management Team in regards to the switch being located somewhere more convenient. Thank you again!
Verified Purchase
Dec 26, 2018
This was a gift for my daughter-in-law. She...
This was a gift for my daughter-in-law. She really liked it. My son liked it so much he wants a floor model for their bedroom!
by
Verified Purchase
1 found this review helpful
Jul 3, 2018
The good news is that the fountain, when it works correctly, is beautiful. The bad news is that ...
The good news is that the fountain, when it works correctly, is beautiful. The bad news is that if the spillways are, in any way off-center, water gets on the surface of the table holding the fountain. I attempted to bend the copper spillway that was badly off center. It corrected the problem, but broke the seal of the glue holding the spillway. So, when asked if I recommend this product, it is both a yes and no answer.
by
Pro
Verified Purchase
5 found this review helpful
May 10, 2018
This fountain arrived well packed in Styrofoam, and the instructions were very clear. Assembly w...
This fountain arrived well packed in Styrofoam, and the instructions were very clear. Assembly was very easy (attach the pump, place the top part on the bottom "well", add water, add rocks which are included, and plug it in). The instructions say to use distilled water (I'm assuming to minimize mineral deposits) so I'll have to pick some up. For now I used tap water. I could not figure out how to adjust the pump, but the current setting is not overwhelmingly loud and my cats like it. I plan to move it to my foyer once I finish redecorating.