Customer Reviews for KitchenAid 1.4 cu. ft. Built-In Microwave in Stainless Steel

Internet #205993724

Model #KMBS104ESS

Store SKU #1002288323

Store SO SKU #1001357382

  • High powered 1000W microwave allows for fast and thorough cooking
  • Large 1.4 cu. ft. capacity provides room for your favorites
  • Contact your local store with Order # to schedule installation

Customer Reviews

  • 296 Customer Reviews
  • 4.3 out of 5 stars overall
83% of customers recommended.
Overall Ratings
5star-icon(197)
4star-icon(47)
3star-icon(18)
2star-icon(6)
1star-icon(28)
Attribute Ratings
EnergyEfficiency
3.0
Features
2.7
Quality
1.0
Value
1.0
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Lake Jackson, TX
We love it!
Customer review from logo
[This review was collected as part of a promotion.] We recently installed this microwave during our kitchen remodel and it looks beautiful along with the other KitchenAid appliances. The microwave works great and is quiet.
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Beautiful and quiet
Customer review from logo
[This review was collected as part of a promotion.] We have had our kitchen aid appliances for 3 months now. The microwave is quiet and looks beautiful.
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We are so happy with this built in microwave. We got the brushed nickel shade. The unexpected plu...
We are so happy with this built in microwave. We got the brushed nickel shade. The unexpected plus is that when the microwave is on, you don’t hear much noise! It makes a sound when the food is ready but otherwise you don’t hear any noise. It is also larger than we expected but we just love it!
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NOT worth the price
Features :
3
Energy efficiency :
4
Quality :
1
Value :
1
I bought this when I did a kitchen reno 13 months ago. I debated spending this much on a built in rather than a counter top microwave but decided that the look of a matching microwave with the oven is what I wanted. After only 13 months, it doesn't heat anything anymore. Of course, the warranty with labor only lasted 12 months! I truly regret this purchase. I had a cheap $80.00 counter top Magic Chef microwave with 1100 watts that was in excellent working condition after 5 years before buying this albatross. Another con about this is the pull down door. I didn't realize that it makes putting food in and out of the oven difficult as you have to reach over the door to get it in the oven. The same applies for cleaning the oven. I'm sorry I went with something aesthetically pleasing but poor quality.
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Response from KitchenAidTeamJune 22, 2020
Hello Nonna, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand
Southern California
Excellent choice!
Customer review from logo
[This review was collected as part of a promotion.] Purchased last month during a kitchen remodel. I love it. Fits perfectly in my kitchen.
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Indianapolis, IN
Microwave
Customer review from logo
[This review was collected as part of a promotion.] This is about a month old. We use it every day. Does a great job, but there are a couple negative features. It is not the print free stainless, so every touch shows. Also our space to put it in was 27”, and so the choices were smaller. Opening like a book is much better, but my choice for matching the oven were small. I’m not as tall as it’s position and so hard for me to get things out. It could be a problem, but does a fine job. In a lower position it would be better for me. I recommend with reservations.
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SE Wisconsin
Amazing long lasting Quality!
Customer review from logo
We bought this same microwave in 2006, as part of a major Kitchen Remodel. It was expensive at that time, but it fit the design perfectly. Here we are, 13 years later, and it's now starting to show some signs of failure. It's still usable, but the sensor cooking isn't really functioning correctly. We'll probably replace it with the exact same model again. I wonder if it's still made in Sweeden!
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Yorba Linda, CA
Excellent High End Quality at a Value Price
Customer review from logo
[This review was collected as part of a promotion.] I recently redid my kitchen appliances. The old were high end Wolf, Sub-Zero, Bosch, etc. Having experience with Kitchenaid I can't think of a better combination of price, quality, esthetics and performance. My suite of Kitchenaid appliances are 1/2 the price of comparable replacements from the previously mentioned brands. Kitchenaid is the right solution when price and quality both matter for your built in suite of appliances.
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Neptune Beach, FL
Display failed in less that 1-1/2 years
Customer review from logo
Microwave looks great but display went out after just over a year and a few months. Makes it impossibly to accurately set time when cooking.
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Response from Social Care Team August 2, 2019
Hello TSCALES, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Ohio
Counter top Space Saver
Customer review from logo
[This review was collected as part of a promotion.] After using this built in microwave in our new kitchen for the last month we love it. Easy to function but still finding new things about it every week. A great countertop space saver and not an eye sore as we put it into our kitchen Island
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