Customer Reviews for KitchenAid 15 in. 50 lbs. Built-In or Freestanding Ice Maker in Stainless Steel

Internet #206160376

Model #KUIX305ESS

Store SKU #1001487898

Store SO SKU #1001487898

  • Clear Ice Technology ideal for daily use or entertaining needs
  • Integrated Filter helps to remove contaminants
  • Max Ice mode boosts production when ice is needed quickly

Customer Reviews

  • 186 Customer Reviews
  • 4.1 out of 5 stars overall
83% of customers recommended.
Overall Ratings
5star-icon(102)
4star-icon(41)
3star-icon(10)
2star-icon(12)
1star-icon(21)
Attribute Ratings
Quality
2.0
Value
1.0
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Aiken, SC
Ice for days
Customer review from logo
We purchased the ice maker while doing a major kitchen renovation. It’s so nice to not run out of ice when we have family/friends over! [This review was collected as part of a promotion.]
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We have had Scotsman and u-line icemakers and this one seems to be a much better unit. Does not m...
We have had Scotsman and u-line icemakers and this one seems to be a much better unit. Does not make as much noise as the others, and makes ice quicker. The small cubes are clear and looks like commercial ice. We like it. No idea on long term reliability as it is just a few days since install. Has a built in filter which is nice and the filter is accessed thru the front door. Very easy to get to. But you have to buy a filter for 50 bucks as it does not come with a filter.
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Phoenix, AZ
Great except for the mold
Customer review from logo
We love our ice maker, other than the constant buildup of black and red mold in the back of the unit where you are unable to reach it. When we had a repairman out for a separate issue (that was taken care of under warranty), he indicated ours was cleaner than most and that there's no way to clean it other than by completely disassembling the unit. He tried to convince us that it doesn't touch the ice, but during the cleaning process today, it's clear the mold is spreading to areas touched by water/ice. I live in a very dry state with no added humidity in the air and the mold formed before the first cleaning cycle, and we run the cleaning solution through it more frequently than recommended. I've had the unit for almost three years now and love the ice, but am concerned about the health effects of ingesting moldy ice.
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Phoenix, AZ
Great except for the mold
Customer review from logo
We love our ice maker, other than the constant buildup of black and red mold in the back of the unit where you are unable to reach it. When we had a repairman out for a separate issue (that was taken care of under warranty), he indicated ours was cleaner than most and that there's no way to clean it other than by completely disassembling the unit. He tried to convince us that it doesn't touch the ice, but during the cleaning process today, it's clear the mold is spreading to areas touched by water/ice. I live in a very dry state with no added humidity in the air and the mold formed before the first cleaning cycle, and we run the cleaning solution through it more frequently than recommended. I've had the unit for almost three years now and love the ice, but am concerned about the health effects of ingesting moldy ice.
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Response from maytagbrandNovember 2, 2017
Dear BP:Thank you for your review.We would like to inquire further about your review with you.Please respond back to this email address NAR_CUSTOMER_SOLUTIONS@KITCHENAID.COM with your Reviewer ID #109161718, name, phone number, street address, zip code,model & serial number, and date of purchase on the appliance.Thank you,Kari
Wichita, Kansas
Worth the search
Customer review from logo
This is my second KitchenAid under-counter ice machine. My first KitchenAid ice machine lasted 17 years. When my original ice machine gave up the ghost I began searching for a replacement. I needed a 15" under-counter ice machine with a stainless steel door and a gravity drain. I looked at all makes and models and found KitchenAid, again, looked like the best option. However, the website makes it difficult to find the gravity drain. Finally I went into a retail location. A sales rep helped me find what I needed. The new ice machine has improvements over my old ice machine, like a built-in water filter. I'm looking forward to 17+ years of filtered ice from my new KitchenAid under counter ice machine. This is my favorite appliance in my kitchen. (This review was collected as part of a promotion.)
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We are a 41 unit condominium with a social room as part of our common area. Many types of activit...
We are a 41 unit condominium with a social room as part of our common area. Many types of activities by the unit owners require ice for their gatherings. This KitchenAid product fits the profile our home owners wanted. Our Association ordered this ice maker from Home Depot over the internet, fast delivery from their warehouse our building manager had this installed using only a few tools. Great features are the fast turn around time for replenishing ice, the lighted interior is a great asset for this machine and not to mention a holder the the over-sized ice scoop. 41 happy condo owners......................................................
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Gulf Shores, AL
Beach condo ice machine
Customer review from logo
Makes plenty of ice. Make sure you install it with enough open space to vent heat coming from back of machine. Even then it heats the granite of the countertop above it. Wish it was easier to clean. I am building a new house and plan to buy same brand for next house. [This review was collected as part of a promotion.]
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Leander TX
Best on market for the money
Customer review from logo
Purchased 1/17/2020. Easy to hook up. Had crystal clear ice in 24 hours It’s our second unit that we purchased if you want quantity clean ice this is the best you could purchase [This review was collected as part of a promotion.]
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Tulsa, Ok
Great features!
Customer review from logo
We love this ice maker! It was easy to install and looks great. [This review was collected as part of a promotion.]
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Texas
Super quiet
Customer review from logo
Best addition to our kitchen. We use it all the time. [This review was collected as part of a promotion.]
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