Customer Reviews for KitchenAid 3-Burner Propane Gas Grill in Slate with Ceramic Sear Side Burner

Internet #300076407

Model #720-0953B

  • Showcasing KitchenAid's Red Medallion Design
  • High heat Ceramic Sear Burner for searing meats
  • Can be converted to natural gas

Customer Reviews

  • 461 Customer Reviews
  • 4.2 out of 5 stars overall
75% of customers recommended.
Overall Ratings
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Not worth the money!!!
I bought this KitchenAid Grill 14 months ago, under the assumption that it's still a good brand based on my experience with KithchenAid appliances I bought back in 2004 that has lasted until today with very minor issues. Turns out I was wrong. The quality has gone down the drain. I guess what I paid for was the brand name not quality, that should have come along with it. It needs all of the inside parts. Finding the parts has been difficult and costly to say the least. Not worth the money.
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Response from HappyGrillingfromNexgrillSeptember 9, 2020
Hello Miranda, I am sorry that you've had some difficulty finding replacement parts. We do offer replacement parts under warranty. Give us a call at 800-913-8999 for assistance. Have a great day! Nexgrill
Awesome Grill
I have had this grill for about 3 weeks now and I love it. I built an bar/ island to surround it so hopefully it will last for quite a long time. The searing side burner is a great option and puts a really nice char on my meat. So far I’ve cooked burgers, steak, fish, shrimp, veggies, and rotisserie chicken and they’ve all turned out perfectly. It might not be quite as well built as a $1500 grill but it’s still a very good quality grill.
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Response from HappyGrillingfromNexgrillAugust 29, 2020
Hello, this is Sonata with Nexgrill Industries. Thank you for taking your time to provide your feedback and review. Happy grilling! Nexgrill
Perfect for the price
Solid grill that cleans easy. I use it on average 3 times a week with no complaints. A great grill for the price
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We bought this grill a couple and and it has begun to deteriorate and finding replacement parts ...
Quality :
2
Value :
1
We bought this grill a couple and and it has begun to deteriorate and finding replacement parts has not been easy or cheap.
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Response from HappyGrillingfromNexgrillJanuary 23, 2020
Hello Tony, my name is Connie on behalf of Nexgrill Industries. I am sorry to hear that you are experiencing rust on your grill. I would like to get some more information about this so I can further assist you. Please contact me directly at connie_solis@grillservices.com Thank you Nexgrill
Great grill. Lots of grilling space. I was worried about assembling the grill, I always hear peop...
Great grill. Lots of grilling space. I was worried about assembling the grill, I always hear people complain about that. It was easy, it took me about 3 hrs to fully assemble, by myself. Looks great. I got a kitchen aid grill cover and it fits perfect. I grill in the winter so I got a great led light for grill too. Only used it once so far, but I'm very pleased with it. I would definitely recommend this grill. Can't wait to try the infrared searer for steaks.
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DO NOT BUY ANY KITCHENAID GRILL AS THEY ARE ONLY STAMPED AS A SUPERIOR PRODUCT. I PURCHASED A TH...
Quality :
1
Value :
1
DO NOT BUY ANY KITCHENAID GRILL AS THEY ARE ONLY STAMPED AS A SUPERIOR PRODUCT. I PURCHASED A THREE BURNER KITCHEN AID GRILL IN APRIL OF 2016. THE CAVITY IS TOTALLY RUSTED OUT AND NEXT GRILL WHO MAKES KITCHEN AID SAYS IT IS NORMAL WEAR AND TEAR. SO DON'T BELIEVE THE HYPE, IS IS NONSENSE. A VERY UNSATISFIED CUSTOME.
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Response from HappyGrillingfromNexgrillSeptember 9, 2019
hello bob, my name is Marianne on behalf of NExgrill. I am sorry to hear you are experiencing rust on your grill. We do stand on behind of our product please email me at marianne_zaki@grillservices.com or call me on 800-913-8999 i would like to look into it and help you for your satisfaction. I hope you enjoy your day!! Nexgrill
I had the grill assembled by Home Depot. Other than a few loose screws the grill assembly looked...
I had the grill assembled by Home Depot. Other than a few loose screws the grill assembly looked good. Overall, the grill works great. I have used it only 4-5 times so far and have had no issues at all. Expect it to last for a long time.
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The grill cooks evenly, easy to clan,lightweight, and doesn't take up too much space.
The grill cooks evenly, easy to clan,lightweight, and doesn't take up too much space.
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Response from HappyGrillingfromNexgrillMay 16, 2019
Hello, this is Marianne from Nexgrill Industries. Thank you for taking time to review our product.Hope you have a good day. Nexgrill
Works great! Hot even cooks. Looks really nice!
Works great! Hot even cooks. Looks really nice!
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I bought one that was in the Box still. I am in construction and was a mechanic for 25 years. It'...
I bought one that was in the Box still. I am in construction and was a mechanic for 25 years. It's still text me 3 hours roughly to assemble it. Thank you in about the diagrams if you are not familiar with assembling or repairing things that I may be a little bit more difficult to put together. However the operation of it is even better than my Weber. I love this Grill. Each printer has its own igniter and it cooks very evenly. Plus it looks beautiful. I do recommend owning one.
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