Owned and used this microwave for about 6 months. Our main consideration was simply aesthetic and also it's fan hood vent. It does deliver on the appearance, it looks really great. Cooking seems great, we've never used it for anything but just normal microwave heating and for that I give it high marks. We worried about the keypad being on the glass but it seems to stay very clean, sometimes the buttons take two presses but its fine. Now the bad, this is our over the stove vent/hood so we searched and picked it because it claimed lots of fan settings, way more than others. We wanted a fan that could easily be used to vent the gas cooktop. Take a look at the video link to see and hear how this functions. The fan is strong but the sound is a terrible droning noise that really grates on your nerves if left on for longer cooking. Really nerve racking! The other big one is how many times you have to push that fan button to adjust the setting and turn it off. 7 button pushes to turn off the fan, 7! Its like no one actually ever tried this as they developed this product. Again, just to turn off the fan you have to hit the button perfectly 7 times to get it to shut off. It gets really annoying. Even my wife hates it and she doesn't usually care about those small things. The other consideration is the very wide door. Interestingly its what makes the appearance great but you'll hit yourself in the face a few times because it is so wide, you've been warned. We were not able to try the microwave in a store beforehand. And we paid about twice as much as the going price just to get the looks we wanted. Kitchenaid could do much better on functionality for the price.