We bought the 30” smart oven+power attachments and 30” warming drawer as replacements for our 15yo Viking Professional installation,July 1, 2020. The smart oven and warming drawer were delivered and installed 7/24. What a beautiful and extremely functional upgrade to our very busy kitchen. We are planning now to replace all our Viking Professional appliances with this Professional and extremely high Quality line [This review was collected as part of a promotion.]
The Kitchenaid 30”wall oven, model number kose900hbs00 in black stainless arrived well packed in the shipping carton. Installation was straight forward and easy. It is somewhat heavy and is best handled by two people. Once installed and power turned on, everything worked great. The digital display is clear and easy to follow. It has WiFi capability to monitor for convenience. It cooks evenly and has convection oven features. Fingerprints do not show, which is a plus. I would definitely recommend this KitchenAid wall oven to others.
Pros: Easy to Clean, Easy to Install, Easy to Use, High Quality, Looks Great, Lots of Features, Nice Design, Stylish
We bought this oven because of the added features of steam/grilling/convection etc. I was excited to try the accessory pieces. I do love the oven (2 weeks in) however, I was very disappointed and really do not understand why ALL of the accessory pieces did NOT arrive with the oven?! Now I have to wait again for the very pieces I am most excited to try! WhY?! I have paid for them in full. I may have given higher scores had I received all of the pieces upon delivery. The only other issue and it is not KitchenAids fault but unless you have solid internet service the oven alerts you that the connection is lost each time the internet drops the connection. [This review was collected as part of a promotion.]
Purchased for a Kitchen remodel of appliances. This was unexpected pleasure for my wife as the features, extras and performance were beyond expectation. Well worth the price and as soon as i finished installing it, after the burn out, My wife rewarded me by baking my favorite almond berry muffins. [This review was collected as part of a promotion.]
Plugin's are a great idea adding steam and a heated grill or stone. However, you can't switch from the plugin like steam to bake without removing the plugin. It would have been simple to switch from one to the other with an electronic switch making it easy to steam and then finish bread in the oven without removing the accessory.
There are no recipe updates or firmware updates since the product was released and clearly a lack of recipes relating to the use of the plugins.
The "proofing" mode is too warm no matter how you adjust the temperature compensation. Baking a pizza on the stone accessory won't brown the top of the pizza either. I wish I had bought a Wolf convection steam oven.
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Response from social careAugust 17, 2020
Hello Chef_Mike, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
I am rating this as one because it took forever to reach kitchenaid customer support. The accesso...
August 11, 2020
Energy efficiency :
I am rating this as one because it took forever to reach kitchenaid customer support. The accessories that came with it worked the first time and stopped working . Oven is not able to find the home WiFi even after multiple router reset . Customer service doesn’t align with product price .
Pizza turned out awesome! Chicken wings cooked perfectly.
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Response from KitchenAidTeamAugust 12, 2020
Hello Shruthi, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
I bought this a few months ago. Some features I love are the well-lit interior and large window and streamline appearance. I love the power attachments but they are very heavy. I have to store all of them in the oven and move them out when I don’t need them. The pizza stone broke the second time I used it, but Kit Aid replaced it nicely. I also have trouble getting the oven to “read” when a power attachment is plugged in...not fun jiggling the attachment to try to connect when everything is 450 degrees! Sometimes I’ll be using an attachment and get a message that the attachment is now not plugged in correctly and the oven will shut off in 2 minutes (after the attachment had been connected). Not fun when you don’t see the message and realize the oven shut off. I haven’t placed a service call about this, but prob will have to go so. [This review was collected as part of a promotion.]