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Customer Reviews for KitchenAid 5.8 cu. ft. Gas Range with Self-Cleaning Oven in PrintShield Black Stainless

Internet #300573038

Model #KFGG500EBS

Store SKU #1002184102

  • EVEN-HEAT True Convection helps keep the perfect temperature
  • 5.8 cu. ft. capacity, perfect for cooking multiple dishes at once
  • 5 burners provide the perfect range of power from 5000-18000 BTU

Customer Reviews

  • 4.4
    out of 1,199 reviews
  • 86% recommend this product
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Showing 1-30 of 1,199 reviews
Was expecting better quality and service
[This review was collected as part of a promotion.] Bought 8 months ago and soon after had a problem with the hinges. Door was hard to open at times and would have to be really pulled hard to overcome defects in the hinges. Service took almost 3 months to have it fixed as only 1 technician serviced our area. In addition now have rusted gaze burner tops. Not very impressed for the high price of what you have to deal with. Also stove does takes long to reach temperature. Maybe I got a lemon, who knows.
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  • Verified Purchase
Great Range
[This review was collected as part of a promotion.] Love it. Worth every penny. Great range for any type of chef.
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  • Verified Purchase
  • Recommended
Great features
[This review was collected as part of a promotion.] Recently purchased all Kitchen Aid appliances for our new kitchen . Very satisfied with the performance of the range however, there are black spots forming around the burners that look like something boiled over and baked on the stainless steel range top. We installed this range less than 6 Months ago and are certain nothing ever spilled over. We don't want to run the finish by using harsh chemicals or scouring it. So far nothing seems to work to remove these spots.
by
  • Verified Purchase
We are happy with our stove. However, we are very disappointed with Home Depot. Our stove was delivered on 29 March and on the 30th it went on sale and they have not honored to give us the sales price yet.
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  • Verified Purchase
The entire purchase online and delivery went perfectly. Everything happened on a timely basis with the on line portion user friendly and informative as needed.
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  • Verified Purchase
Not impressed
[This review was collected as part of a promotion.] Oven door does not fit properly. KitchenAid customer care is ridiculous. If you live in a rural area their warranty is a joke. You will have to find your own repair company for warranty, pay for it, and hope to get reimbursed.
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Response from Consumer CareApr 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Gas Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 512673. We look forward to speaking with you. Marie Q
    Good features
    [This review was collected as part of a promotion.] WE bought a KitchenAid double oven 4 years ago and had trouble with the larger oven holding temperature from day 1. This oven is a replacement for the double. So far it has held temperature very well and the top burners seem to be more intense than the previous one. So far so good but it took a while for the original oven to begin with its issues.
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      • Recommended
      There needs to be a manual sent with each applianc
      [This review was collected as part of a promotion.] I got my new gas range 6 weeks ago. Having a manual that comes with it would be very helpful. This is my first convection oven. Others I have been around, you can hear the fan. I guess with the new ones, they are very quiet. A note about how quiet they are in the manual would have been helpful! Also, why aren't the ovens calibrated before they leave the factory? We didn't know how to calibrate it bc no information is sent with the range. Other than those 2 things, I think it will be a fine unit. I would have given four 1/2 stars if possible
      by
        Love the stainless steel
        [This review was collected as part of a promotion.] I bought this a month ago, and, I love it. Exactly as advertised.
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          Bumps in the road.
          [This review was collected as part of a promotion.] After a rocky start and needed repairs upon deli9very. Everthing is workin as it should and it works fine.
          by
            I’ve had the Range for about 3 months now and I have to say, it’s fantastic! The convection works great. We cook and/or bake daily and never an issue. Meets all my expectations so far. Now hopefully it last 10-15 years and I’ll buy another Kitchenaid.
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            • Verified Purchase
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            • Verified Purchase
            Poor choice on my part
            [This review was collected as part of a promotion.] Once the stove was incorrectly installed, I realized I made a mistake. I contacted our supplier with hopes of upgrading and had no luck. I find the stainless stove top extremely difficult to clean and keep its appearance up. The oven is very difficult to calibrate and I try not to use it as seldom as possible. In hindsight, I never would have purchased this range.
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            Response from Consumer CareMar 20, 2024
            Thank you for sharing your experience with us, rhh@cox.net. We apologize for the concerns that you are experiencing with your range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 504224. We look forward to speaking with you.
              [This review was collected as part of a promotion.] The only issue I had was that there is no guards for the burners yet. As far as the range goes, it works fine.
              by
                Excellent choice
                [This review was collected as part of a promotion.] This stove is excellent! I would recommend anyone looking for a nice stove that is accurate in temperatures and the stove top is easy to clean.
                by
                  • Recommended
                  East to use, love the encased settings...
                  [This review was collected as part of a promotion.] Having grown up in the midwest where gas stoves were the norm, I was thrilled for the opportunity to buy a gas stove when we renovated our kitchen. I am loving using it.
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                    • Verified Purchase
                    Unacceptable product
                    [This review was collected as part of a promotion.] I bought this stove on Feb. 2nd but due to kitchen renovations, it was only installed on March 5th. Even though it’s been only a week, there is a serious flaw in its construction. While baking last Friday, I touched the front part of the stovetop and got a burn. Because I pulled away quickly, it did no harm. I have many stoves in my lifetime and never experienced this phenomenon. The serviceman came this morning and found some literature that said this model does get hot on the outside but that it is acceptable to the maker. The salesman should have mentioned this anomaly to us in the sales room. I would have immediately rejected it. Now I am going to try to get a different model. I hope I succeed because no way can I have this in my kitchen. Just think of all the burns people would endure unless I put a large sign on it “Careful burns may occur “!
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                    Response from Consumer CareMar 19, 2024
                    Thank you for sharing your experience with us, GG86. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 500780. We look forward to speaking with you. Marie Q
                      New range in Kitchen
                      [This review was collected as part of a promotion.] I am so happy to use this range no other question.
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                        • Recommended
                        Great Features and looks stylish.
                        [This review was collected as part of a promotion.] This range was not available in store; so the sales rep showed it to me online. Purchased it. So happy when I saw the range in my kitchen. It looks very nice. It actually out performs my previous range; burners get hotter and things seem to reach temp sooner. I would highly recommend this range.
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                          • Recommended
                          Great stove.
                          [This review was collected as part of a promotion.] Works well and looks great. Thanks 123456789101112
                          by
                            • Recommended
                            Great features and easy to maintain.
                            (This review was collected as part of a promotion.) I my happy with the stove for now and seems to be well made with solid material.
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                              So far so good
                              [This review was collected as part of a promotion.] So far it has functioned perfectly. No complaints. I have baked a cake, cookies, and baked pizzas and casserole. The oven has so far surpass the Whirlpool stoves I have had prior to the KitchenAid. Will update in a month or so.
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                                Great range
                                [This review was collected as part of a promotion.] Bought about a month ago and it has worked well. We have propane and switching from gas to propane was easy enough with all needed parts included.
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                                  SOSO
                                  [This review was collected as part of a promotion.] 3 REPAIRS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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                                    • Verified Purchase
                                    Oven has been great, but the installation was poor. Wouldn't use Home Depot's installation again. The plumber that they hired wasn't honest about local code and said they wouldn't install with out paying them an extra $250 directly.
                                    by
                                    • Verified Purchase
                                    Kitchen aid stove
                                    I bought this stove in 2021 and ever since I’ve had issues with the knobs falling off. I’ve complained and had to replace the several times. Big waste of money. The knobs are flimsy. The oven part makes a lot of noise and because of that, I’ve refused to use it to bake. Luckily I have a double over off another brand.
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                                    Response from Social CareFeb 23, 2024
                                    Thank you for sharing your experience with us, Cyndylaw. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Review ID: 278375666 We look forward to speaking with you. Marcos O
                                      There are great features
                                      [This review was collected as part of a promotion.] Bought in December and I absolutely love it! The oven is wonderful and cleaning is so simple!
                                      by
                                        • Recommended
                                        by
                                        • Verified Purchase
                                        Showing 1-30 of 1,199 reviews

                                        Complete Your Kitchen

                                        This Range
                                        5.8 cu. ft. Gas Range with Self-Cleaning Oven in PrintShield Black Stainless
                                        This Range
                                        KitchenAid 5.8 cu. ft. Gas Range with Self-Cleaning Oven in PrintShield Black Stainless
                                        (1198)
                                        $1148.00
                                        $1799.00
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                                        $1799.00
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                                        Cleaning Type

                                        Self Cleaning

                                        Self Cleaning

                                        Manual Clean

                                        Self Cleaning

                                        Oven Features

                                        Standard Features Only

                                        Adjustable Leg Heights, Automatic Convection Conversion, Broiler in Oven, Delay Bake/Delay Start, Fingerprint Resistant, LED Display, Oven Light, Oven Temperature Probe, Sabbath Mode, Safety Lock

                                        Standard Features Only

                                        Standard Features Only

                                        Number of Burners

                                        5 burner

                                        5 burner

                                        4 burner

                                        5 burner

                                        Capacity of Oven (cu. ft.)

                                        5.8 cu ft.

                                        5.1 cu ft.

                                        3 cu ft.

                                        5.8 cu ft.

                                        Range Size (Width)

                                        30 in.

                                        30 in.

                                        24 in.

                                        30 in.