[This review was collected as part of a promotion.] The solid glass lid does not fit the crock like it seems to in the picture. At least a half inch too small around the edges and does not seal at all. We have not used ours yet because of this. We have not contacted customer service yet and may return it if there is not replacement lid.
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Response from KASADec 29, 2022
Dear JDizz,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Slow Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#264803466 used for the review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Customer review from kitchenaid.com
Dec 29, 2022
Slow cooker
[This review was collected as part of a promotion.] I gave to my son and daughter in law as a gift. It does not work. I need to return it.
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Response from KASAJan 3, 2023
Dear green dee,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Slow Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 264800763 for the review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Customer review from kitchenaid.com
Dec 29, 2022
Did Not Work Returned
[This review was collected as part of a promotion.] Received for Christmas. Prepared to make cocktail wieners. Plugged in, powered up on HI. Came back half hour later still cold. Returning to store
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Customer review from kitchenaid.com
Dec 22, 2022
Love my crock pot!
[This review was collected as part of a promotion.] I absolutely love my new crock pot. It saves me time and I've been trying all sorts of new recipes!
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Recommended
Customer review from kitchenaid.com
Dec 17, 2022
Crockpot Champ
[This review was collected as part of a promotion.] Purchased to replace another brand. Happy with size and ceramic cooking vessel. Easy clean up. Sturdy unit - looks great on my counter. Like “keep warm” feature.
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Recommended
Customer review from kitchenaid.com
Dec 16, 2022
Even heat, simple controls
[This review was collected as part of a promotion.] The even heating of this unit is amazing, no hot spots, smooth temperature transitions, heats quickly without going over temperature. Controls are simple, effective and intuitive with warm, low, medium and high temperatures. Another nice feature is that the unit goes into warming mode after a timed cook. This keeps the food warm without overcooking. There is insulation in the cooker so the outside does not become scalding.
A favorite for us is cooking steel cut oats for 7 hours, yes 7 hours on low. The oatmeal is creamy, full of flavor with no cream or milk needed. We use 6 cups of water to 1 and 1/2 cups steel cut oats. Cool, refrigerate and during the week take a cup of the cooked oats, a little water and microwave for a couple of minutes.
Incredible slow cooker, highly recommended without any reservations.
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Customer review from kitchenaid.com
Dec 15, 2022
Very Satisfied
[This review was collected as part of a promotion.] I Bought this a month ago & am very happy with it.
Easy to use & looks great sitting on my counter.
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Recommended
Customer review from kitchenaid.com
Dec 15, 2022
Slow cooker
[This review was collected as part of a promotion.] So far I dont like it, it does heat up as good as my old pot, and takes much longer to cook
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Customer review from kitchenaid.com
Dec 14, 2022
Lid does not fit well
[This review was collected as part of a promotion.] I have used this cooker twice, and it works well. I appreciate the timer feature and that it switches to warm when the time is up. However, the lid does not fit snugly, which is necessary for slow cooking some dishes.
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Recommended
Customer review from kitchenaid.com
Dec 9, 2022
Love the look
[This review was collected as part of a promotion.] So fancy yet so durable. I cooked chicken and dressing in it for Thanksgiving. It turned into really good.
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Recommended
Customer review from kitchenaid.com
Dec 8, 2022
Decent Slow Cooker - but terrible return process.
[This review was collected as part of a promotion.] I've sad on the phone waiting for over an hour and the online return system is broken and just tells you to call. We have two of these and one was meant as a gift and we want to return it because they already have one.
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Customer review from kitchenaid.com
Dec 1, 2022
Super Duper cooker!
[This review was collected as part of a promotion.] Though I ordered this a bit late, I got it in plenty of time for Turkey Day and am I glad I bought it! It's a generously-sized slow cooker that has four heat settings and they are all extremely useful. It is also handsome: looks like a real up-scale appliance that makes baking a super-sized, space-hogging turkey in the oven alone easy. No late or burned stuffing! Only drawback might be price, but I think it is worth the price. Viva Kitchenaide!
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Recommended
Customer review from kitchenaid.com
Nov 28, 2022
Best slow cooker!
I have had this item for almost 8 years, it never fails to perform beautifully. It’s easy to use, easy to clean, and just works perfectly every time!
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Customer review from kitchenaid.com
Nov 17, 2022
Does not get hot enough
[This review was collected as part of a promotion.] I bought this about a month ago and I noticed it doesn’t get as hot as my old crock pot. I make beef stew at the highest setting and it took 7 hours for the meat and vegetables to be tender enough to eat.
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Response from KASANov 18, 2022
Dear JenLoc,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Refurbished 3.5 Cup Food Chopper. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#262971792 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Customer review from kitchenaid.com
Nov 15, 2022
Works great
[This review was collected as part of a promotion.] Bought about a month ago, used it for the first time yesterday and it was easy to set, did what it as supposed to!
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Recommended
Customer review from kitchenaid.com
Nov 13, 2022
Works great!
[This review was collected as part of a promotion.] My previous slow cooker died & I replaced it with this one. Love the features!
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Recommended
Customer review from kitchenaid.com
Nov 12, 2022
Never gets hot
Have a lot of KA products, but this one didn’t work. After 8hours onions still crunchy. After 10hrs carrots still crunchy. Returned immediately and still awaiting my money back!
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Customer review from kitchenaid.com
Nov 6, 2022
digital display broke after 2 years
very good all other ways, programming, temp settings, ease of use etc but the digital display broke after only 2 years of usage.
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Response from KASANov 7, 2022
Dear KekePerrkele,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Slow Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#262573882 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Recommended
Customer review from kitchenaid.com
Nov 4, 2022
never softens even vegtables
[This review was collected as part of a promotion.] Tried 3x. Meat was never soft enough to shred. Even after 10hours the vegetables were still crunchy. Trying to return it! Waiting on prepaid label!!
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Customer review from kitchenaid.com
Oct 29, 2022
Outstanding product.
[This review was collected as part of a promotion.] After researching crock pots I selected this top rated KitchenAid. As reviewed it is extremely easy to use, has excellent time and heating options and looks great in my kitchen. I am delighted with this purchase.
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Recommended
Customer review from kitchenaid.com
Oct 26, 2022
unreliable substandard product
I bought this and the beans didn't cook - tested the temperature, and was way too low. Was sent another one; now it just doesn't turn on after a dozen or so uses. As you'll see from the other reviews, this substandard product continually disappoints purchasers for the same reason.
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Response from CA SOCIAL Nov 9, 2022
Hello dinnerless tonight!!
We are so sorry for the issues you have experienced with your KitchenAid slow cooker! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number, and your, phone number and include Case #262297496. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Customer review from kitchenaid.com
Oct 26, 2022
Great product. Works Perfectly...
Great product. Works Perfectly
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Verified Purchase
Oct 25, 2022
Slow cooker
(This review was collected as part of a promotion.) Great size for my large family. Easy to use.
Love the digital switches.
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Recommended
Customer review from kitchenaid.com
Oct 21, 2022
Best mixer ever
[This review was collected as part of a promotion.] My mixer is incredible. I use it all the time to make cookies and meetballs - especially during the holidays. It is so sturdy and easy to clean.
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Recommended
Customer review from kitchenaid.com
Oct 20, 2022
Excellent slow cooker
[This review was collected as part of a promotion.] I’ve only used it one time to cook a roast. I’m totally satisfied! Can’t wait to use it again!
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Recommended
Customer review from kitchenaid.com
Oct 14, 2022
Trust this Slow Cooker - Luke
[This review was collected as part of a promotion.] My previous slow cooker had hot spots in two corners. I was used to seeing it boil even on low. When I first fired up the KitchenAid slow cooker, I expected the same thing. Wrong!! Do no expect this behavior. This slow cooker cooks evenly around the whole slow cooker so no boiling.
The Low/Med/High is new but with a little understanding of the temps, it is manageable. Low is ok but you might have to increase the time some to get the end results you need. Medium is about right for stews, etc. and I have had good luck using this temp with recipes I have found online that state cook on low. Of course if you are cooking something that needs a lighter touch, low might be good. This all comes under the heading "know your slow cooker".
Bottom line, this is a great slow cooker. It might act a little different from what you are used to (it doesn't boil), but "trust this slow cooker" Luke. You'll love it!!
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Recommended
Customer review from kitchenaid.com
Oct 13, 2022
Love my slow cooker!
[This review was collected as part of a promotion.] I just got the kitchen aid slow cooker and it’s awesome! I’ve never been a user of a slow cooker but my sister swears by it. I’ve made a few dinners that have cooked all day & are ready to go at end of day & it’s great for this busy mom!!
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Recommended
Customer review from kitchenaid.com
Oct 10, 2022
Another great appliance from the kitchen aid line
[This review was collected as part of a promotion.] I have owned several slow cookers but they always seem to have a hot spot or are not reliable in their cooking settings. I love my new Kitchen Aid and couldn’t ask for a better slow cooker. I’m very pleased with how it operates and love the aesthetics of it too!
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Recommended
Customer review from kitchenaid.com
Oct 6, 2022
This is the worst slow cooker. I can’t believe The...
This is the worst slow cooker. I can’t believe The cost for such poor quality.
I will try to return. Unfortunately I no longer have my box. But such a waste of money.
I cooked stew beef for 11 hours on low and the wasn’t cooked through. The. 7 hours on medium and the potatoes and carrots were still crispy crunchy. Something isn’t right.
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Response from KitchenAidTeamOct 6, 2022
Hi HomeDepotCustomer, Thank you for providing feedback on your Slow Cooker. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Verified Purchase
Oct 4, 2022
Love it!
[This review was collected as part of a promotion.] I love the extra capacity this slow cooker gives me compared to other brands I’ve had in the past. My roast I cooked was able to fully fit with all the extras.