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Customer Reviews for KitchenAid Grill Topper

Internet #206409961

Model #650-0003

Store SKU #1001537937

  • Can be used to grill foods that may fall through the grates
  • Stainless-steel construction
  • Easy cleanup with soap and water

Customer Reviews

  • 3.6
    out of 99 reviews
  • 49% recommend this product
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Showing 1-30 of 99 reviews
Good!...
Good!
by HomeDepotCustomer
  • Verified Purchase
Keeps items from falling apart and easy to clean.
Keeps items from falling apart and easy to clean.
by Larry
  • Verified Purchase
  • Recommended Product
These are awesome for keeping the grill clean, stuff that...
These are awesome for keeping the grill clean, stuff that sticks to the grill etc. They are also a good serving tray. They do however warp badly when hot. Make moving food around on hot grills simple.
by Jeff
  • Verified Purchase
Great for cooking small items and keeping the main grill...
Great for cooking small items and keeping the main grill clean,
by HomeDepotCustomer
Response from HappyGrillingfromNexgrillMay 16, 2019
Hello this is Marianne with Nexgrill. Thank you for the feedback and review on our grill, we greatly appreciate it. Hope you have a good day. Nexgrill
  • Verified Purchase
Perfect for ur fish or anything u want cooked and...
Perfect for ur fish or anything u want cooked and have more control over .....or even a reheat of a burger or a Frank ... place aluminum foil underneath for heating
by Nick
  • Verified Purchase
Fits perfectly on the grill and cooked food just right....
Fits perfectly on the grill and cooked food just right. Very easy to use
by Will
  • Verified Purchase
1 person found this helpful
5 Star Review
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
1 person found this helpful
This is a great concept, but in actual use, I found the heat from my grill warped the relatively ...
This is a great concept, but in actual use, I found the heat from my grill warped the relatively thin stainless steel, and the oil from what I was grilling ran off the side and caught fire (there is no pan, and one side is open). This would be a good product for light duty use on a low grill setting, such as grilling vegetables etc. where you don't want to scorch them. Not so much for meats...
by KJH
Response from HappyGrillingfromNexgrillApr 23, 2019
Hello, this is Nipa on behalf of Nexgrill Industries. I am sorry to hear the Grill Topper warped from heat. I truly apologize for all the inconvenience you experienced. Please contact us at 800-913-8999 or email me at Nipa_Asher@grillservices.com so we can look into replacing the Grill Topper. I hope you have a Great Day ! Nexgrill
  • Verified Purchase
1 person found this helpful
I wouls give it less than one star if I could. On the first use one of the handles just fell off ...
I wouls give it less than one star if I could. On the first use one of the handles just fell off from the heat of the grill! Definitely returning this!
by sunsetah
Response from HappyGrillingfromNexgrillMay 2, 2019
Hello sunsetah, This is Marianne on behalf of Nexgrill industries. I'm so sorry the handles fell off. I would like to speak with you to look into replacing the parts. Please feel free to contact me. I can be reached at 800-913-8999 Ext. 1191 Monday-Friday 8:00am-5:00pm PST or email me at Marianne_zaki@grillservices.com. Happy Grilling! Nexgrill
  • Verified Purchase
2 Star Review
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from HappyGrillingfromNexgrillApr 17, 2019
Hello, this is Nipa from Nexgrill Industries. Thank you for taking time to review the Grill Topper. I would like to speak to you directly to see if you can give me insight on why you rated it like you did and maybe get feedback on what we can improve. Please contact me at Nipa_Asher@grillservices.com. Happy Grilling ! Nexgrill
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by LUIS
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
This makes cooking easy ...
This makes cooking easy
by Alan
  • Verified Purchase
One piece stainless steel but is not non-stick. My mistake not coating with vegetable oil before...
One piece stainless steel but is not non-stick. My mistake not coating with vegetable oil before use in cooking fish. It did warp slightly over the hot grill but came back to shape after cooling off.
by Catfish01
  • Verified Purchase
  • Recommended Product
4 Star Review
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
Works great...
Works great
by HomeDepotCustomer
  • Verified Purchase
Great in concept, but not so in execution unless you are using at low to medium temperatures. It ...
Great in concept, but not so in execution unless you are using at low to medium temperatures. It warped the first time i used it. Lifted (warped) almost 1.25 inches while cooking, then cooled to permanent warp of 1/4 inch. Will now not lie flat. Called the customer service number given in response to a previous review of the same issue and was told very nicely that there is nothing they can do as it is "just what happens" and they suggested I return it. Please note, although they could not offer a remedy, customer service rep was very courteous and professional.
by CS
Response from HappyGrillingfromNexgrillMay 1, 2019
Hello CS, This is Marianne on behalf of Nexgrill industries. I'm so sorry the grill topper warped from the heat. I would like to speak with you to look into replacing the parts. Please feel free to contact me. I can be reached at 800-913-8999 Ext. 1191 Monday-Friday 8:00am-5:00pm PST or email me at Marianne_zaki@grillservices.com. Happy Grilling! Nexgrill
    Used it to cook fish which stuck all over it...
    Used it to cook fish which stuck all over it and was difficult to clean.
    by grillguy
    Response from HappyGrillingfromNexgrillMar 20, 2019
    Hello, this is Nipa on behalf of Nexgrill Industries. I am sorry to hear the food stuck all over the Grill Topper & was difficult to clean. We do recommend seasoning the Grill Topper with high temperature cooking oil which will make cleaning easy, you can also clean it with warm soapy water. I hope you have a Great Day and Happy Grilling ! Nexgrill
    • Verified Purchase
    3 Star Review
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by Boomer
    • Verified Purchase
    I used this to grill fish in foil trays. Keeps the foil from sagging through the top of the grill...
    I used this to grill fish in foil trays. Keeps the foil from sagging through the top of the grill. Provides a nice flat surface.
    by Jsea54
    • Verified Purchase
    • Recommended Product
    1 person found this helpful
    we haven't grilled out yet..its winter..hopefully it works on our...
    we haven't grilled out yet..its winter..hopefully it works on our grill
    by james
    • Verified Purchase
    Great for grilling. Keeps its shape very well and doesn’t...
    Great for grilling. Keeps its shape very well and doesn’t rust.
    by Cliff
    • Verified Purchase
    When I put this grill Topper on my Weber BBQ...
    When I put this grill Topper on my Weber BBQ it warped.I had hoped a company like KitchenAid could have come up with a more robust product
    by itsgot
    Response from HappyGrillingfromNexgrillNov 8, 2018
    Hi itsgot my name is Jessica with Nexgrill. I'm so sorry the grill topper warped from the heat. I would like to speak with you to look into replacing the parts. Please contact me at Jessica_Simon@grillservices.com so I can further assist you. Hope to hear from you soon. Nexgrill
    • Verified Purchase
    Love this grill topper. Helps to keep grill clean...
    Love this grill topper. Helps to keep grill clean and washes up easily.
    by Cheap
    • Verified Purchase
    Worked as needed. Seems sturdy and last for sometime.
    Worked as needed. Seems sturdy and last for sometime.
    by NachoATX
    • Verified Purchase
    • Recommended Product
    Bought this item less than two weeks and used it three times. One of the handles just fell off.
    Bought this item less than two weeks and used it three times. One of the handles just fell off.
    by Dickthecaddy
    Response from HappyGrillingfromNexgrillSep 27, 2018
    Hello Dickthecaddy this is Jessica on behalf of Nexgrill. I'm sorry to hear the handle broke off within two weeks of purchasing it. I would like to speak with you to replace the part. Please contact me at Jessica_Simon@grillservices.com or our parts department 866-601-5799 to further assist you. Nexgrill
      This grill topper is too wide for our current grill,...
      This grill topper is too wide for our current grill, so we cannot use it.
      by HomeDepotCustomer
      • Verified Purchase
      This topper is not worth the money in my opinion. I bought this along with a Kitchen-Aid grill t...
      This topper is not worth the money in my opinion. I bought this along with a Kitchen-Aid grill that I really like. The problem I have with this topper is that it warps as soon as I heat it up past 300 degrees. After preheating the grill, it would be warped a few inches and my vegetables would not sit flat on the tray to cook. I ended up throwing the topper across the yard and getting a better tray that does not warp.
      by Eric
      Response from HappyGrillingfromNexgrillMay 25, 2019
      Hello Eric, Marianne here with Nexgrill. I am sorry to hear the grill topper is warped. We do provide a warranty to provide customer satisfaction. Please contact me for further resolution. I can be reached by phone at 800-913-8999 ext 1191 or by email at marianne_zaki@grillservices.com -Happy Grilling! Nexgrill
        Showing 1-30 of 99 reviews