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  • I could write a book about how great this dishwasher is...but no one would read it! Quite simply,...
  • April 14, 2020
  • Recommended Product

I could write a book about how great this dishwasher is...but no one would read it! Quite simply, this is the best dishwasher I've ever used. Even better than the very nice dishwasher with the German name in my last house and I didn't think I'd ever see one better than it. Kitchenaid really outdid themselves with this one. But let me get one thing out of the way...the manual is terrible. It's a one-size-fits-all for several models and it's just bad. Some information is hard to find, other stuff is spread out over various locations in the manual. Come on Kitchenaid, you can do better. Aside from the manual, what's not to like. It's quiet, energy efficient, stylish, effective, adaptable and informative. One great feature is the countdown graph that shows the progress. Another is the 3rd (upper) rack. It's actually useful! You can fit certain glassware and cups up there that won't fit in others. The center rack is adjustable, there's room for plenty of flatware, many of the tines are angle-adjustable...there's just so many good features it's hard to remember them all. The first thing I really noticed when I unboxed this dishwasher was the amount of insulating batting that surrounded all sides (except the front, of course). It did make for a tight fit and I had to tape it down in a few spots to keep it from wanting to bunch up during the install. Aside from that, install was a breeze. Fortunately, learning to do a basic wash was pretty intuitive because...did I mention the manual is terrible? It's also neat that you can shut off the water to the lower rack if you just have lots of glasses and suck to wash. This is a high-end dishwasher that's really worth the price of admission. I wouldn't hesitate to recommend it to anyone looking for a new one.

Pros Durable, Easy to Clean, Easy to Install, Easy to Use, High Quality, Looks Great, Lots of Features, Nice Design, Stylish

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CS

North Idaho
55 to 64, Male
3 out of 3 people found this helpful
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By: CS
  • Love the dishwasher, hate the manual. The KitchenAid KDTM804KPS is the third KitchenAid dishwashe...
  • March 14, 2020
  • Recommended Product

Love the dishwasher, hate the manual. The KitchenAid KDTM804KPS is the third KitchenAid dishwasher we've had over the years. For a long time we had a "Superba" model that was very good, but eventually declined. After that was a Bosch 800 (liked the capacity and design, but it didn't clean well for us), a lower-end KitchenAid with front controls (pretty good) and a GE with top controls (miserable layout held few dishes). The KDTM804KPS hits all the right notes - it fits more of our dishes than any previous model we have tried, washes extremely well, is very quiet and has great features. How great? So much so that KitchenAid doesn't even tell you about some of them! Let's start with that third rack. Lots of dishwashers have one, but this KitchenAid does it right. It is shaped to allow reasonable size glasses and cups and has two spray arms that turn back and forth, like an oscillating sprinkler, to make sure that everything in that rack gets sparkling clean. There's also a large flatware tray. The middle rack can be positioned up and down, and it is also shaped such that (with some care) it doesn't hit larger plates on the bottom rack. The tines are set to allow lots of realistically-sized dishes to fit, and the tines can be folded down or at various angles as needed. This rack also has five flip-up clips to secure stemware in place, but I have to ask - why five? Six would fit and would make much more sense. The bottom rack is also cavernous and the tines are spaced just right so that, again, lots of our dishes fit. Another flatware rack is here - identical to the one in our older lower-priced KA - but it's fine. There are LED lights for the interior, but we turned those off as we usually leave the door cracked open. Another undeclared feature is a funky-looking triangular rack clipped to the left side of the bottom rack, intended for kitchen knives (Chef's knife, etc.) This is mentioned nowhere in the specs or the manual, and even the KitchenAid customer service reps had no clue what it was initially. Thankfully it just pulls off, as we'd never run such knives through the dishwasher. The filter at the bottom is one you don't have to clean after every load, though you should check it. The heating element is recessed but exposed. This model has many cycles, and features a fan-forced drying cycle that vents out a duct below the door. It offers delayed atart and the heated dry can be set to either run for an extended time or not run heated at all (which is our preference.) You can even tell it to wash only the top two racks - handy if you have lots of glassware and no plates. Here's another feature they don't tell you about: when the dishwasher is running, that black panel above the handle is actually an LCD display that tells you which cycle it's in and has a bar graph that shortens as the cycle progresses. (See pictures I attached.) When done, the panel displays "CLEAN" (that turns off when you open the door.) I chose to install it so that I could also see the time-remaining display on the top. Installation was fairly typical. I was very impressed with the sound insulation batting, which was heavier and more extensive than any dishwasher I had previously seen. The batt even extends down the back of the unit. Underneath the tub was another unannounced surprise - a drip tray with a float switch! This catches any leaks from the water supply or the tub, and if the level gets too high it shuts down the dishwasher and sounds an alarm. I was also impressed with how integrated the chassis seemed, with higher quality components than I am used to seeing. My only real gripe here was the use of plastic leveling legs on each corner that were hard to reach while installing and required a larger wrench (1 inch?) than I had at hand. I really loved the Bosch system that used a screw you turned from the front that adjusted the back legs. The unit has rubber gaskets on sides and top to go against the cabinet. Performance is simply excellent, both washing and drying. We tried the standard fan-forced "Pro Dry" and it worked as advertised, blowing warm moist air out the duct and getting all the dishes, including plastic containers, quite dry. In operation it is extremely quiet. Unlike many dishwashers in this price range, this model does not have Wi-Fi and doesn't connect to an app. That's fine with me. Now about that manual. As is common in the appliance industry, this is an unbranded manual that covers multiple models from multiple Whirlpool brands, but it's not always clear whether a step or a feature applies to your model. Worse, the use instructions are spread out across three different documents. I do want to call out one section of the manual as especially horrible. This is "User Interface Customer Settings", where it tells you how to change: 1) How much rinse aid is dispensed, 2) Whether sound is on or off, 3) whether the tub lights are enabled, and 4) Whether "Kosher Friendly" mode is enabled. What is "Kosher Friendly" mode? The manual doesn't say, but the KitchenAid web site says it is what other brands call a Sabbath mode, where the controls and lights are disabled. All other appliances that have this automatically disable it after 72 hours (or thereabouts), but I see nothing here to suggest that, suggesting that you have to set and unset it each time. And there's the rub... The manual's instructions for how to change these settings are simply wrong. Some of this is trying to combine instructions for models with and without a numeric display, but even so they're wrong. So here's how it works. 1. Press and hold HI TEMP. The LED by HI TEMP will flash for a few seconds, go out for a few more, then come back on. When it comes back on, immediately remove your finger from HI TEMP and press START. The display will read A if you did it right; if not, press CANCEL and try again. 2. Press NORMAL to step through the setting categories. The display will read A for Rinse Aid, S for sound, L for light, K for Kosher and the last option is r for Factory Reset. 3. When you get to the category you want, press START. The display will then add a digit to tell you the status of that option. For example, S1 means sound is on, S0 means sound is off, etc. 4. Press NORMAL to cycle through the choices for that category. 5. When you find the one you want, press START to save it. (The manual doesn't tell you this at all.) The display will then turn off. If you don't want to make changes, press CANCEL. (The manual says hold for three seconds, but I didn't find that necessary.) It will also time out after 30 seconds if no other action is taken. You have to repeat the whole sequence for each setting you want to change. One last thing I'll note is that the manual says that if you turn the sound off, you still get an end-of-cycle sound. I did not find that to be the case. To quote my wife, "This one is a keeper!" Rich feature set, superb rack design, great build quality. We love it!

Pros Easy to Clean, Easy to Install, High Quality, Looks Great, Lots of Features, Nice Design

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SteveL

New Hampshire, USA
65 or over, Male
2 out of 2 people found this helpful
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By: SteveL
  • Very nice updated machine. This replaced a falling-apart, older machine, that frankly anything wo...
  • March 29, 2020
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Very nice updated machine. This replaced a falling-apart, older machine, that frankly anything would have been an upgrade. However this machine has all the bells and whistles, and it still does a great job actually washing the dishes. The middle rack can be raised or lowered, which allows for larger items to be placed in the bottom, and you could even wash larger utensils in the cutlery basket. A luncheon sized plate can also be placed in the middle rack, as well as wine glasses, which have a little pop-up to support the stem. The top rack is perfect for glass and mugs, and has another removable rack to lay utensils down. All the racks also open smoothy, even when fully loaded. This machine has all stainless interior, and two lights to help brighten things up. The door also is also tighter, so it doesn't fall to the floor, but rather has to be opened with a purpose, and a textured handle. The exterior has a PrintShied Finish, which not only really helps keep fingerprints down, but can also be cleaned with water. It's also one of the most quiet machines I've ever seen. It has all the settings you could ever possibly need, which are on the top of the door, so that no one can lean against it and turn things on accidentally. It also has a count down to let you know how long is remaining in the cycle. The only two concerns I had is that the cutlery basket has a slide top, which hold everything in place nicely, but does mean that you have to be intentional when put everything in. The other was that the installers I had, had the hardest time getting everything put in and in place. They actually said that they had never seen a more difficult install, and felt that very few DIYer's could do it themselves. I obviously only watched them, but they were very professional and experienced, and it took them almost 2 hours.

Pros Easy to Use, Looks Great, Lots of Features, Quiet Cons Difficult to Install

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CoastalClass

Connecticut
25 to 34
2 out of 2 people found this helpful
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By: CoastalClass
  • This has got to be the most quiet Dishwasher ever! If it didn't have a indicator light you wouldn...
  • July 22, 2020
  • Verified Purchase & Recommended Product

This has got to be the most quiet Dishwasher ever! If it didn't have a indicator light you wouldn't know it was running. It does have very long cycles but dishes come out clean and dry. Plastics of course next a little drying but that is just the plastic. Installed it myself. Very easy to set in place . However, i have 2 issues - if you want to know how to use the features - just give it up now. There are no explanations of features in the papers included with the machine, on line or anywhere. They do offer multi lingual sections and volumes on their disclaimers. Just nothing on using the thing. Secondly, the soap dispenser door slides but doesn't stay closed, so all the soap comes out when you shut the door. It seems to be cheaply made and corners cut to be so expensive but we will see how long it lasts.

cdubnga

1 out of 1 people found this helpful
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By: cdubnga
  • This unit introduced me to two features I've not had with previous dishwashers: interior lighting...
  • April 02, 2020
  • Recommended Product

This unit introduced me to two features I've not had with previous dishwashers: interior lighting and extreme quietness. The three tray layout is superior to others as it accommodates serving dishes, cutlery, cooking sheets, oven shelves, cutting boards, food processor parts, crock pot / dutch oven pottery and other oddities. The two spray wands and the upper jet manifolds ensure thorough coverage of heavily loaded cycles. We always seem to procrastinate a bit and run the DW jam packed. But that old habit isn't so necessary as this appliance seems very efficient in terms of power and water consumption. It looks good too. See photograph 1. It was easy to install: attach water supply line, feed power, set and level, run drain hose. The controls are convenient and intuitive. See photographs 2 and 3. Adding detergent and rinse agent is like all others. See photograph 4. All the racks glide easily (See photograph 5.) and baskets have hefty handles. See photograph 6. Internals are polymer coated to prevent corrosion and damage to dishes. Other interior construction is stainless steel. There are operating cycles to suit every need. And this appliance architecture comports well with many cabinet styles.

Pros Easy to Install, Easy to Use, High Quality, Looks Great, Lots of Features, Stylish, built of fine materials

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rod

NJ
65 or over, Male
1 out of 1 people found this helpful
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By: rod
  • This dishwasher is one of the higher end ones that KitchenAid makes. What makes this dishwasher s...
  • March 24, 2020
  • Recommended Product

This dishwasher is one of the higher end ones that KitchenAid makes. What makes this dishwasher so awesome is the fact that it has three different racks your typical rack for dishes. A second rack that you typically put glasses and stuff like that in there and smaller items. A third adjustable rack that is great for certain types of classes larger utensils any other kind of specialty items you wanna put in there. What are the most important things I like about this dishwasher is made in America like a lot of other appliances in the past couple of years. You can tell a lot of thought and design went into this dishwasher and their entire dishwasher line. Instructions and registration of this dishwasher are pretty straightforward and installation should be a breeze. I plan on using this dishwasher to replace a 12 year old KitchenAid model that is similar and features but there’s not have the third rack for uncommon utensils glasses plates etc. The KitchenAid brand has been around a long time and it’ll last many years. It is a quality item that is well-designed made of quality materials and should last many years as long as you take care of it and follow the instructions for the many cycles that it has.

Pros Durable, High Quality, Looks Great, Lots of Features, Nice Design

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Chris

Philadelphia, PA
35 to 44, Male
1 out of 1 people found this helpful
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By: Chris
  • I was very disappointed with this dishwasher. It's a top of the line KitchenAid dishwasher but it...
  • March 10, 2020

I was very disappointed with this dishwasher. It's a top of the line KitchenAid dishwasher but it performs like a mid-range. Problem number 1: apparently Whirlpool/KitchenAid haven't gotten around to writing and publishing an owner's manual for his unit yet. Mine didn't come with one and when I searched the internet I could not find one. When I contacted the manufacturer directly they tried to direct me to a manual for a completely different unit. Consequently my review is based on my best guess as to how to use this thing. As an example, the bottom rack has some sort of triangular plastic thing attached to the left side of the rack (see photo). Apparently that doo-dad is unique among KitchenAid dishwashers so I could find no mention of what it might be. I can only assume it is meant to hold long utensils such as butcher knives. Problem number 2: It's not really that quiet. It's quieter than the unit it replace but I've had other dishwashers that cost considerably less that were quieter. Problem number 3: It runs for hours and hours and hours on the Pro setting. Now the big question: does it get the dishes clean? That after all was the reason I replaced my previous dishwasher. The answer is yes. No complaints there. Good things: Nice thing 1: I has a nice LED interior light. Nice thing 2: The 3rd upper rack is much deeper than other high-end dishwashers. That depth can interfere with what you can load into the middle rack though so you may or may not find this a good thing. Other oddities: At this price range you would expect the dishwasher to have WiFi connectivity to alert you when a cycle is finished or when you need to add rinsing agent. This unit doesn't have it. All in all this unit is not ready for prime time. They need to create and make available a user manual, add WiFi, make it quieter. As delivered today this unit is terribly overpriced.

Cons Difficult to Install, No Instructions

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SomeGuy

Chattanooga
65 or over, Male
1 out of 1 people found this helpful
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By: SomeGuy
  • Older one bit the dust so I ordered this one. Absolutely the quietest dishwasher I have ever own...
  • March 29, 2020
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Older one bit the dust so I ordered this one. Absolutely the quietest dishwasher I have ever owned. The quality and features are top notch. It is a beautiful look and love the touch sensitive buttons on the console. Love the layout inside, especially the 3rd row for small dishes and utilization of space to max. Makes loading easier and convenient placement of silverware holder. With set up of racks seems dishes are not rocking and rolling around. Excellent cleaning and drying, I have put some tough stuff in it and were cleaned and perfect! I did have to buy a few plumbing connections to adjust to my old set up but only a few dollars. Looking forward to years of using this amazing dishwasher.

Pros Easy to Install, High Quality, Lots of Features, Nice Design

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CheriinMississippi

Richland, MS
65 or over, Female
1 out of 1 people found this helpful
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By: CheriinMississippi
  • This dishwasher is packed with so many features I don’t know where to begin. I love that is has a...
  • April 12, 2020
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This dishwasher is packed with so many features I don’t know where to begin. I love that is has a third upper rack, the low decibel rating is big for me and a stainless steel interior with interior lighting is awesome. I haven’t had a dishwasher in ages and finally found my dream in this model. It was packed extremely well which prevented any damage to occur during shipping. I can’t wait to get this installed as soon as I can get my kitchen remodel back on track.

Pros Durable, Easy to Clean, Easy to Use, High Quality, Looks Great, Lots of Features, Nice Design, Sturdy, Stylish

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jeannea

Elyria, OH
65 or over, Female
1 out of 1 people found this helpful
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By: jeannea
  • Who knew a LED light would be so valuable! We also love the rack arrangements and the different s...
  • July 01, 2020
  • Verified Purchase & Recommended Product

Who knew a LED light would be so valuable! We also love the rack arrangements and the different settings for the wash cycles! We just had a Bosch and it was terrible, the springs broke, the glasses and dishes had spots and for the money, we didn't get our worth out of it, hoping for a better result with this one!

MZ

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By: MZ