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Customer Images (17)
  • Over all this is the best dishwasher I have ever owned. So quiet my husband gets up to check it t...
  • November 28, 2017
  • Verified Purchase & Recommended Product

Over all this is the best dishwasher I have ever owned. So quiet my husband gets up to check it to see if it is really running. Design wise I would suggest two changes; on the top rack the dividing tongs could be taller to hold knives more erect for better cleaning, on the bottom rack if the flatware holder could be placed on either side it would be better to facilitate the loading from either side. My sink is on the left, and it requires me to reach across to load. It would also allow space for deeper items to fit on the empty side. So far we love it! How long it will last remains to be seen.

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Nmlady

22 out of 22 people found this helpful
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By: Nmlady
  • Total lemon
  • July 20, 2019

I purchased this dishwasher from Home Depot and really regret it. Few things- I have owned it 3 and half years, during which there was a 4month period where it was not in use during a kitchen remodel. When it was about 2.5 years old I needed to replace the motor ($400), and then at just over 3 years since purchased, the control panel needs replacing (around $250 for the part, NOT including diagnostic/labor). I hate filling landfills with more garbage, but cannot afford to keep replacing each part forever. Also, it NEVER cleaned as well as the older Bosch we replaced to satisfy "aesthetics". Buyer most certainly BEWARE!

Hannah

17 out of 17 people found this helpful
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By: Hannah
  • We opted to install it ourselves which turned out to be quite difficult but was finally achieved....
  • October 13, 2018
  • Verified Purchase & Recommended Product

We opted to install it ourselves which turned out to be quite difficult but was finally achieved. Love the way utensils are placed in the slots of the basket. The third rack is almost useless to us though because there is not much that we put in a dishwasher that fits there. The rack for stemware is nice and other glasses, etc., can fit behind them. The racks are quite roomy and hold a lot of dishware; there are only two of us and the picture I've included is only after 4 days. It cleans very well and runs so quietly that we can barely hear it. We have always had a Kitchen Aid dishwasher and this is our third one in 40+ years and is the best one so far. The stainless interior will prevent the rusting problem we had with the last one.

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Grandpooh

17 out of 17 people found this helpful
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By: Grandpooh
  • Wait! What is that noise? Surely isn't the dishwasher. Replaced a 13 year old Kenmore which was p...
  • March 16, 2018
  • Recommended Product

Wait! What is that noise? Surely isn't the dishwasher. Replaced a 13 year old Kenmore which was probably close to 70-80 DB load with this thing and my how the noise in the kitchen has changed. That and the unit washes quite well. Make sure to get the install kit (plug and inlet hose) that goes with the new units as the old one couldn't be used.

Mark

10 out of 10 people found this helpful
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By: Mark
  • This attractive dishwasher cleans dishes, cutlery and glasses well, operates quietly and manages ...
  • November 08, 2017
  • Recommended Product

This attractive dishwasher cleans dishes, cutlery and glasses well, operates quietly and manages not to be an eyesore. It fits in with my kitchen that the previous house owner had built himself with many unmatched elements. In a more conventional house it would look even better. The dishwasher comes with extensive installation instructions that makes the task easy, Or it would have been had the floor, wall and adjacent cabinets been plumb. I had to level the floor with custom tracks for the rear wheels and route electricity, water and waste lines. Actual installation after that was easy. The dishwasher is rolled into place and secured by two brackets to the underside of the counter top. One interesting feature that I had not seen before was the placement of the controls, they are on the top edge of the door, completely hidden when the door is closed. The only indication of what is happening is a tiny colored light on the door.

Pros Easy to Install, High Quality, Looks Great

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  • Top 250 Contributor
  • DIY

EricG

New Mexico, USA
65 or over, Male
10 out of 10 people found this helpful
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By: EricG
  • A few years back I purchased a Bosch Dishwasher for a lot of money because they were supposed to ...
  • January 29, 2019
  • Verified Purchase & Recommended Product

A few years back I purchased a Bosch Dishwasher for a lot of money because they were supposed to be the elite product. That dishwasher did nothing but cost money. When the cost of the repairs approached the cost of the dishwasher and I still needed yet another repair I decided it was time to change. I had a Kitchenaid in the past and was always pleased with it. I got this one via a special purchase through Home Depot and have been thrilled with it. It is so quite you can barely hear it when standing next to it. Dishes come out spotless and shiny clean. It came with a one year warranty and a three year extended warranty was offered for $99. I bought that because it is about the price of single service call before they do anything. As a result my dishwasher is under full parts and labor warranty for four years. I could not be any happier. It is truly a quality product.

Michael

9 out of 9 people found this helpful
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By: Michael
  • This has to be THE worst appliance I have owned in my 35 years as a home owner. I was initially ...
  • August 30, 2018

This has to be THE worst appliance I have owned in my 35 years as a home owner. I was initially so impressed by this machine, my first dishwasher, BTW in my whole life. Well, the honeymoon ended early on, about 3 months after I started using it. I noticed rust spots on the floor of the machine. I thought that was odd, it's stainless steel, why is it rusting. Luckily, I had taken the Home Depot 5 year extended service plan so I talked to the person who sold it to me and called the number. KitchenAid/Whirlpool was responsive, they contacted a local repair person who came out fairly quickly. He was also a little baffled by the rust. He managed to clean some of it off but then said I would have to start using a product called "Affresh" that would help with what I guess is a high mineral content in my "city" water. I have no issues with the water in my toilets or sinks, just this dishwasher. So, the guy ran a cycle with the product and a cup of white vinegar and it looked much better afterward. That was in March 2018, I bought the unit in September 2017 and it was installed in late October 2017. Well, we are now in August 2018 and the left roll out track of the upper rack snapped off one day as I was emptying out clean plastic bowls. So, here I am, with a full upper rack of mostly plastic dishes and I have to hold up the rack as I yell to someone in the house to help me. There is rust all over this roll out bracket thing. Ridiculous, especially since I have continued to use the Affresh product every other month at least. So, my husband managed to disengage the whole rack and it has been sitting in the garage for almost three weeks. When I called again for service, I could tell they were not at all surprised and told me they had to order parts. Well, it is repair day, I have been waiting since noon and it's now 5:30. The guy has 30 minutes to get here or he will NOT be in the window! All I can say about KitchenAid is I had one of their refrigerators and it worked well for about 7 years, then it had issues for the rest of its life. I really had high hopes for this dishwasher. It is extremely quiet. I feel it washes the dishes well. Another reviewer said the 3rd rack was a waste, VERY true. Nothing fits up there! And they were right, it doesn't clean anything, I took it out after about a month. My feeling is that KitchenAid sacrificed quality to make the machine quiet. Ridiculous. Since all these problems started, I have been to several open houses and looked at dishwashers. Fridgedaire looks good, so does GE. Both their upper racks had very sturdy roll out mechanisms with actual roller wheels, not these metal sliding things that are just so cheap. What a disappointment. I feel I may have to replace this dishwasher within 5 years. I think I am done with KitchenAid for any and all appliances.

DM2017Reno

9 out of 9 people found this helpful
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By: DM2017Reno
  • Love this dishwasher, very nice and quiet.
  • March 28, 2019
  • Verified Purchase & Recommended Product

Love this dishwasher, very nice and quiet.

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Kitchenaid

6 out of 6 people found this helpful
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By: Kitchenaid
  • It is very quiet, as most reviewers say, and when it is working, cleans the dishes well. It's ju...
  • August 28, 2018

It is very quiet, as most reviewers say, and when it is working, cleans the dishes well. It's just under 4 years old. Ours required service during the 1.5 year warranty period for a value, and after 3.5 years, required a new main pump motor replacement. The later was no longer under warranty, so $450...

LDP

5 out of 5 people found this helpful
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By: LDP
  • We bought this dishwasher (which is made by Whirlpool) for a new home after reading the excellent...
  • September 13, 2019

We bought this dishwasher (which is made by Whirlpool) for a new home after reading the excellent reviews. In high anticipation, I installed this dishwasher myself. The instructions were not the greatest but it's simple enough to hook up the two hoses and power. It did not come with its own power cord however, had to purchase that separately. The first surprise was that it takes about 5 HOURS to complete a cycle. The manual mentions long cycles for the "efficient" dishwashers now. OK, I guess we can live with that, but it makes me wonder just how "efficient" it really is when it runs for that long. Then, after about 2 weeks of light use, the dishwasher no longer gets through a complete cycle without erroring out with a flashing blue light. The manual says to verify simple things like water temp, check the filter, etc. We've done all that, and it refuses to get through a complete cycle again, leaving it full of water and soap halfway through the cycle. We called the support number and it is going to take up to one month to get a service person to come out and repair. All in all, we are very disappointed. We have a 17 year old Kenmore dishwasher also made by Whirlpool in 2002, that is still working with being run almost daily, and has NEVER given us a bit of trouble, and finishes its cycle in about an hour. It's sad to see the manufacturing quality has diminished on new appliances.

lwc77

4 out of 4 people found this helpful
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By: lwc77