Customer Reviews for KitchenAid Tri-Ply 10-Piece Stainless Steel Cookware Set in Copper
- Stainless Steel Triple-Ply Cookware Set with tempered glass lids
- Oven safe and approved for all cooktops, including induction
- Etched measurement markings
Customer Reviews
Apr 27, 2019
no Longer my dream appliances and cookware
Disappointed on quality and durability stove surface easily scratch and. Copper disappears after one use
by Louman
Response from CASOCIALCAREMay 22, 2019
Hello Louman! We sincerely apologize to hear that you are disappointed with your product. We do advise that after some uses of the cookware that various color changes can happen with the use of your cooktop. We would be glad to help you maximize the appearance of your cookware set. Please send us an email to canadasocial@kitchenaid.com. Please include your best contact number and the reference ID 218057739. Thank you -Cody
Customer review from kitchenaid.comDec 1, 2018
Poor copper finishing
I was excited to get this beautiful cookware set, but upon unboxing today , we were very disheartened to find out that the copper finishing was so poor. I feel like for the price, kitchen aid can do better to guarantee their products. There are striations across and large dark spots the cookwares. I attached only a few images I took due to upload limit, but there were many other sites too. The inner layer looks good for now though. I'm hesitant to even use them as I'm worried it might get worse, so can't comment on cooking function yet. I can't return them, what can I do?
by Shanners
Response from CASOCIALCAREJan 23, 2019
Hello, Shanners. We are so sorry to see that the finish on pots and pans was disheartening. Copper does require frequent polishing for best appearance. We understand this can be frustrating shortly after your purchase. We would be glad to help research this for you. Please send an email to canadasocial@kitchenaid.com. Please include your best contact number and the reference ID 212984206. We look forward to hearing from you. Thank you - Brittany
Feb 20, 2018
Poor quality for a Kitchen aid product
We got these as a Christmas present from my parents-in-law. Out of the box, they look beautiful. But after one or two uses, all of the copper gets discoloured and tarnished, and the pans are not non-stick so everything sticks to them. I have attached photos after one month of using them and a lot of cleaning. I can't find any way to get the copper back to how they looked out of the box. I have a lot of Kitchen aid products in my kitchen, and this is the first time I have been disappointed (and the first time I have felt compelled to write a review!)
by James111
Oct 3, 2017
"Copper" washes off and discolors; bottom scratches cooktop
I used these beautiful and expensive pots to make our first supper yesterday in our newly renovated kitchen. They scratched the KitchenAid cooktop and completely discoloured after a single use. I am attaching photos of the frying pan. I am beyond disappointed in KitchenAid. Their quality control should have used the pots at least ONCE before putting them into mass production and the company should have been recalled as soon the defects were noted. Leaving them on the market is a blight on Kitchen Aid's reputation.
by Cilisi
Response from maytagbrandNov 2, 2017
Dear Cilisi, Thank you for providing feedback about your Copper Cookware. I am sorry to learn of your concern. We would like to understand more about your concern and see how we can help. We look forward to hearing from you. Carol S. – The Review Team
Nov 7, 2019
Best purchase EVER!
this has been on e of the best purchases I have ever made. This KitchenAid set is worth every cent! The pans keep food warm on the table and are wonderful on the cook top. The handles stay cool to the touch and the glass lids are such a nice change. I've had this set for almost a year and I have given all my other pots and pans to the kids. Enjoy kiddos! ;)
by sc4613
Oct 2, 2019
Doesn’t work well on induction hob
I have a small pot and it is slow on induction hob. Tested against my 15 euro pot and KitchenAid one takes exactly twice the time to boil the same amount of water (1.5 minutes vs 3 minutes for half a liter). Looks nice (copper will discolor after few usages), but useless on induction hobs.
by Ottoa
Response from Ca Social CareOct 4, 2019
Hi there, Ottoa! We are so sorry that your cookware is not meeting your expectations. KitchenAid is dedicated to providing quality cooking essentials. It concerns us when we fail to meet a customer's expectations, as we take great pride in the quality of our brand We know how disappointing it is whenever any part of our life fails to perform at our expectations. We really appreciate your feedback. If you have additional concerns please email canadasocial@kitchenaid.com. Please include your Review ID 224880903. Thank you! -Kelcey