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Customer Reviews for Krosswood Doors 36 in. x 80 in. Craftsman 2-Panel 6-Lite Clear Low-E Knotty Alder Unfinished Wood Front Door Slab

Internet #308301772

Model #KA.550.30.68.134

Customer Reviews

  • 4.8
    out of 32 reviews
  • 80% recommend this product
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Showing 1-10 of 32 reviews
The knots are so big and so deep you can clearly see daylight through four of them on our front d...
The knots are so big and so deep you can clearly see daylight through four of them on our front door. Beautiful door, but they should have done a better job with the finishing of the door. This is listed as an exterior door, it shouldn’t let the elements into the house...
by Button
Response from Krosswood DoorsFeb 15, 2021
These doors do come with the natural wood knots. We fill them with wood chips and epoxy. This is the unique charm. If you can see daylight through the knots please contact customer service and we will be happy to assist you. KrosswoodDoors-HD
The door, in the end, looks pretty good. And, more...
The door, in the end, looks pretty good. And, more importantly, it fit my very specific needs - but before buying this door, please read my review. I have a 50-year-old house that had its original front door. The wood surrounding the door was in excellent shape and the door itself was a weird size - 35.25 x 78.75 (because it was custom made originally) so I either needed a wood slab door that I could cut to size or a custom prehung fiberglass door made to size. Since it was going to be a difference of several thousand dollars once the installation cost was factored in, I decided to go with the wood door; and in that case, the door was exceptional - 5 stars. But this door was in no way ready to be painted/stained and installed. When HD called it "knotty alder", I assumed (based on the pictures that HD posted) that it would have some dark spots that I could prime and paint over. Boy was I wrong. The door I received had multiple knots that went 1/2" into the depth of the door - sometimes the knots were in the same location on each side of the door. I had told my contractor that I would paint the door before he came out to cut it down and install it; but little did I know that I spend several hours having to fill in holes, wait 2 days for it to dry, then spend time sanding it before I could even prime and paint it. I also underestimated how deep some of the natural splits were in the wood and I assumed (incorrectly) that the primer and paint would fill those - by the time I realized that some of them would show in the final production, it was too late to fix them. 2-stars My other issue with the door is that when the door was assembled in the factory, someone handled the glass with bare hands and there are smudge marks on the inside of the two layers of glass that I have no way of cleaning out. 0-stars. Ultimately, I like the door a lot. I see all the flaws, but probably no one else will. And I spent considerably less money on getting a new door and casing fabricated. If you are going to buy this door make sure that you are prepared to fully "finish" it - possibly fill in all holes and cracks with wood putty and have a small personal sander with a fine-grit sandpaper. I will say that painting the latticework at the top was really easy - no taping required - just let it completely dry and scrape off any paint on the glass with a fine razor blade. I tried to post several pictures of the door in various stages, but HD will only let me post 1 image - so I picked this image so you can see how much wood fill just one side needed.
by HomeDepotCustomer
Response from Krosswood DoorsApr 8, 2020
We are sorry to hear that you that the door was not what you thought. This door is a rustic knotty alder with natural wood knots. It is beautiful if you stain it and are looking for that particular look. That being said, this door can be painted but will require filling in the natural knots and sanding multiple times. We would love to see pictures of your finished project. KrosswoodDoors-HD
20 people found this helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Tremendous product......
Tremendous product...
by RYAN
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
This was chosen by our realtor for our home sale....
This was chosen by our realtor for our home sale. We liked the natural look so much we ended up staining it instead of painting it. It made a great impression!
by Bill
This door is absolutely beautiful. It’s very well made and...
This door is absolutely beautiful. It’s very well made and the quality is amazing. Love all the notches in the wood. It did need to be cut down to size to fit our doorway but we expected that when we bought the door. Also it’s not a prehung door so we did need to cut out the holes for the handles and all that but we got the kits from Home Depot and it made it extremely easy. You do need a router; however, for the notches on the inside of the door where the deadbolt go if you’re using it for a front door but that was also very easy. It cuts well no splintering or cracks. We just love the door.
by LAUREN
Love this door. I used a clear satin poly...
Love this door. I used a clear satin poly to seal it because I loved all the knots. So happy how it turned out and it looks great with the craftsman look of our house.
by Stacey
Response from Krosswood DoorsMar 8, 2021
It sounds wonderful! Please share pictures. KrosswoodDoors-HD
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Showing 1-10 of 32 reviews