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Customer Reviews for Krosswood Doors 36 in. x 80 in. Krosswood French Knotty Alder 10-Lite Tempered Glass Solid Left-Hand Wood Single Prehung Interior Door

Internet #207090000

Model #KA.420.30.68.138.LH

Store SKU #1001814792

  • Prehung wood interior door includes jamb, hinges, and borehole
  • French style door features clear tempered safety glass windows
  • Glass windows provide light for any mudroom, closet, or pantry

Customer Reviews

  • 3.7
    out of 18 reviews
  • 50% recommend this product
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Showing 1-18 of 18 reviews
disappointed
Was so excited to get this door until we unwrapped it and saw all the major flaws and damage. There were huge splits and big chunks out of frame from bands. Would return but waited 9 days to get it and contractors needed it. Thank goodness for local home depot giving me a break with a gift card to help for the damage. If it was not damaged it would have been a lovely door
by
    • Recommended
    1 found this review helpful
    There are scratches on the door. Also the packaging around the door was tore in places, and slipping off in other spots. Then two weeks after we purchased the door, it dropped in price by $350 dollars.
    by
    Response from Krosswood DoorsApr 25, 2024
    Hi there, we are sorry that you are not satisfied with your purchase. We will pass your comments along to our shipping department so this issue is fixed moving forward. KrosswoodDoors-HD
    • Verified Purchase
    4stars not because it doesn’t deserve it but time will tell if it’s5 star quality. Right now I really like it. However!! I like knots and variations in doors, some people would be put off by this or it wouldn’t fit their design. Ours is for ranch farm, quaint with touches of rustic. It has an elegant feel without being a modern sleek look.
    by
    Response from Krosswood DoorsMar 27, 2024
    Hi Marmie!! Thank you for taking the time to write us a review! We hope you enjoy your door for years to come! KrosswoodDoors-HD
    • Verified Purchase
    Door looks great, however we spent a long time removing the stain from the glass.
    by
    Response from Krosswood DoorsMar 13, 2024
    Hi Jessica! Thank you for taking the time to write us a review. We will pass your comments along to our quality control department! KrosswoodDoors-HD
    • Verified Purchase
    The door is beautiful; however the stain is not as dark as it appears in the photos and the protective covering over the windows still allowed for stain overspray on to the glass. It cleans off but takes a considerable amount of time.
    by
    Response from Krosswood DoorsFeb 26, 2024
    Hi Linda, thank you for taking the time to write a review and providing feedback. We would love to see pictures of your door! Feel free to tag us on social media! @krosswood_doors KrosswoodDoors-HD
    • Verified Purchase
    Find a different brand.
    Find a different brand. We purchased 12 Krosswood knotty alder doors. First, we had to turn away several because they don't package them well at all for shipping and they came damaged. Second, every single one of them were assembled wrong and required fixing. To make it worse, every door had something different wrong with it. We spent hours on each door just fixing the poor craftsmanship. I expected at least a little quality for $700 doors.
    by
    Response from Krosswood DoorsDec 12, 2023
    Hi there! We would love to talk to you directly regarding your orders and would love to see pictures of the issues. Please contact our customer service team and they would be happy to help you out! KrosswoodDoors-HD
      This door is absolutely beautiful. It is very high quality,...
      This door is absolutely beautiful. It is very high quality, a heavy door that will last forever. I couldn’t be happier.
      by
      • Verified Purchase
      Beautiful! Love it. So happy with this purchase....
      Beautiful! Love it. So happy with this purchase.
      by
      • Verified Purchase
      by
      • Verified Purchase
      High quality door…professional staff…and was delivered as scheduled. A+...
      High quality door…professional staff…and was delivered as scheduled. A+
      by
      • Verified Purchase
      Nice door. Solid build...
      Nice door. Solid build
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from Krosswood DoorsJul 29, 2021
      Thank you for your review of Krosswood Doors! KrosswoodDoors-HD
      • Verified Purchase
      Awful Representation of Color
      This door came in complete bare wood with all of the imperfections to show as well. It looked nothing like the photo. The photo shows a beautiful door, dark in color, no flaws. The door came as pine wood looking as if it were just cut down showing a ton of imperfections. Absolutely would not recommend. $500 for a door I still have to stain? No way. And of course you get the “well it says it can be stained easily” from customer service. Absolutely disappointed, stay away.
      by
      Response from Krosswood DoorsDec 3, 2020
      This is for an unfinished door. We do offer stain but you need to purchase that separately. This is also a rustic knotty alder door which is made from the knotty alder wood. Each door is as individual as the trees in the forest. KrosswoodDoors-HD
        Not stained the color as picture but heavy quality
        Not stained the color as picture but heavy quality
        by
        Response from Krosswood DoorsNov 30, 2020
        No this door is an unfinished door as listed in the title. Enjoy your door! KrosswoodDoors-HD
        • Verified Purchase
        • Recommended
        4 Star Review
        Rating provided by a verified purchaser
        by
        Response from Krosswood DoorsFeb 7, 2019
        We are happy to hear that you are pleased with your purchase KrosswoodDoors-HD
        • Verified Purchase
        Beautiful door, some of the knots were actually depressions in...
        Beautiful door, some of the knots were actually depressions in the wood surface but some filler and sandpaper took care of that.
        by
        Response from Krosswood DoorsSep 19, 2018
        We are happy to hear that you like your door. Yes, this door is a knotty alder so there are knots and depressions in the wood. We hope you enjoy your door. KrosswoodDoors-HD
        • Verified Purchase
        1 found this review helpful
        3 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        4 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Showing 1-18 of 18 reviews

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