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Customer Reviews for Kwikset Round Satin Nickel Bed/Bath Pocket Door Lock

Internet #100044911

Model #335 15 RND PCKT DR LCK

Store SKU #1002185782

  • Universal handing fits right and left-handed door preparations
  • Fits door thickness of 1-3/8 in. to 1-3/4 in.
  • Round design eliminates need to cut notch in new door

Customer Reviews

  • 4.2
    out of 354 reviews
  • 85% recommend this product
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Showing 1-30 of 354 reviews
by
  • Verified Purchase
terrible - do not buy
This door handle/lock has been nothing but a headache. It is very shallow, so you have to use the very ends of your fingertips to move the door. The latch at the end is sharp, so if the door is pushed back into the wall, it is uncomfortable to hold on to it to pull the door forward. Often, you cannot get the latch to pop open at all, which leaves you fighting with the door to close it when needed. Or, the opposite happens, and the latch will hold the door closed and you can't open it. Argh!
by
Response from KwiksetFeb 24, 2023
Hello whirledpeas,

Your experience with our products is very important to us. Our team of lock experts is here to assist you with anything from installation to troubleshooting, to warranty support when needed. We ask that you please call our Support Team at 1-800-327-5625 for further assistance.

Thank you,
Kwikset kwikset
    Not really good for pocket door.
    I don’t like it that it will not lock a pocket door.
    by
    Response from KwiksetNov 30, 2022
    Hello Gear Guy,

    We're happy to help! Please contact us so we can learn more about your experience and provide support. Our Support Team is available at 1-800-327-5625. Hope to hear from you!

    Thank you,
    Kwikset kwikset
    • Verified Purchase
    It does not lock door. What a blatant exaggeration of...
    It does not lock door. What a blatant exaggeration of this door handle. Returning
    by
    Response from KwiksetOct 13, 2022
    Hello Gmag,

    We take pride in manufacturing quality products for our consumers, and your experience is important to us. Please allow us to help you before you return the lockset. Our Support Team is more than happy to assist with installation and your warranty at 1-800-327-5625.
    We hope to hear from you!

    Thank you,
    Kwikset kwikset
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    It bad product for pocket door because the lock is...
    It bad product for pocket door because the lock is on the side which it can't lock
    by
    Response from KwiksetAug 24, 2022
    Hello Ways,

    We take pride in manufacturing quality products for our consumers, and your experience is important to us. To better understand what you're experiencing and help with the best solution, please contact our Support Team at 1-800-327-5625. Hope to hear from you!

    Thank you,
    Kwikset kwikset
    • Verified Purchase
    by
    • Verified Purchase
    This lock is perfect for my converted pocket door....
    This lock is perfect for my converted pocket door.
    by
    • Verified Purchase
    Perfect Pocket Door Lock
    Easy Installation, works great and looks good too!
    by
    • Verified Purchase
    • Recommended
    No surprises- works great but I suggest a “t”on both...
    No surprises- works great but I suggest a “t”on both sides to make it easier to lock or open rather than needing a quarter to lock/open from one side. Good product.
    by
    • Verified Purchase
    by
    • Verified Purchase
    No problems Everything OK...
    No problems Everything OK
    by
    • Verified Purchase
    by
      Well made clever mechanism that allows you to easily close...
      Well made clever mechanism that allows you to easily close and lock a sliding door. The standard drilling allowed the use of a pre-drilled slab door making installation even easier.
      by
        by
          by
            Very nice, work perfectly for the pocket door I needed...
            Very nice, work perfectly for the pocket door I needed it to you.
            by
              The privacy lock does not work. the push button...
              The privacy lock does not work. the push button portion works nicely.
              by
              Response from KwiksetOct 15, 2021
              Hello Leo K,
              We're here to help! We'd like to gather more details to better understand what you're experiencing with the pock door lock and help in finding the best solution. Can you please contact our Support Team at 1-800-327-5625? We hope to hear from you soon!
              Thank you,
              Kwikset kwikset
                Didn't work out for me No latch plate to lock door Too...
                Didn't work out for me No latch plate to lock door Too small of finger pull to close door
                by
                Response from KwiksetDec 2, 2021
                Hello Kari,
                We're sorry to hear that the Pocket Door Lock didn't work out for you and are happy to replace any parts under warranty. If you need any assistance from us or have questions regarding our products, please call our Support Team at 1-800-327-5625.
                Thanks,
                Kwikset kwikset
                  Easy installation with only a screw driver to...
                  Easy installation with only a screw driver to replace broken latch. Previous one was same brand, lasted 13 years of frequent heavy use.
                  by
                    by
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Packaging for door lock was crushed during shipment resulting in...
                      Packaging for door lock was crushed during shipment resulting in breakage of plastic strike receptacle. Hopeful that Elmer's Glue will hold repair made to receptacle.
                      by
                      Response from KwiksetJul 12, 2021
                      Hello Frank,
                      We're sorry to hear about how you received the package. We ensure all parts are packaged, sealed, and secure in the box. If there are any missing parts or damaged items that need replacement, we are more than happy to assist you further. Please contact our Support Team at 1-800-327-5625.
                      Thank you,
                      Kwikset kwikset
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Used lock for passage. Easy install...
                      Used lock for passage. Easy install
                      by
                      • Verified Purchase
                      by
                      • Verified Purchase
                      IT WILL NOT LOCK!!!!...
                      IT WILL NOT LOCK!!!!
                      by
                      Response from KwiksetApr 21, 2021
                      Hello HomeDepotCustomer,
                      We're here to help! We ask that you please contact our Support Team for one-on-one troubleshooting to ensure the pocket door lock is locking. We are available Monday-Friday: 7:00am-4:00pm PST and Saturday: 6:30am-2:30pm PST at 1-800-327-5625.We hope to hear from you soon!
                      Thank you,
                      Kwikset kwikset
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Quality lock set. Easy installation.
                      Quality lock set. Easy installation.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 354 reviews

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