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Customer Reviews for Kwikset Aura Satin Nickel Single Cylinder Electronic Bluetooth Keypad Smart Lock Deadbolt featuring SmartKey Security

Internet #309958326

Model #99420-001

Store SKU #1004484030

  • AUTO-LOCK SECURITY: Set duration to lock doors automatically.
  • SMARTKEY SECURITY TECHNOLOGY: Protects against unwanted break-ins
  • KWIKSET APP: Lock or unlock your door through the Kwikset app

Customer Reviews

  • 4.1
    out of 708 reviews
  • 79% recommend this product
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Showing 1-30 of 708 reviews
by
  • Verified Purchase
Such an upgrade! Super easy to install and looks great! Definitely recommend!
by
  • Verified Purchase
by
  • Verified Purchase
Seamless Installation Meets Cutting-Edge Security!
⭐⭐⭐⭐⭐ I recently installed the Kwikset Aura Bluetooth lock and I'm thoroughly impressed. The installation was straightforward and hassle-free, and the accompanying app boasts a user-friendly interface that makes setup and management a breeze. The feature to set unique codes is a game-changer, adding an extra layer of security and convenience. Highly recommend for anyone seeking a reliable and modern locking solution!
by
    • Recommended
    Easy installation
    This door lock is awesome. Easy installation works great.
    by
      • Recommended
      by
      • Verified Purchase
      by
      • Verified Purchase
      Batteries
      Batteries provided with the lock were DEAD. Took far too long for the system to identify the issue because Bluetooth connection kept getting interrupted. Once I replaced the batteries, lock was easy to set up and app seems fairly easy to use as well.
      by
        • Recommended
        Lock system fairly easy to install; had to assemble, disassemble, n reassemble. Several numbers on the key pad would not engage. Theory is the wire connector was twisted.
        by
        • Verified Purchase
        Works great
        Have had this lock for a while now and it works as advertised. I have it on a stand alone garage and with my Wi-Fi extenders it get a signal. This is not the first smart lock we’ve had and I like that I don’t have to carry keys for every door
        by
          • Recommended
          Bought this lock for our beach house. Easy to. Use and so far very reliable. Can put lots of codes for different people and maintenance people. Liked it so much we bought one for our main residence.
          by
          • Verified Purchase
          I like it and it was simple to install. Very simple to connect to my iphone.
          by
          • Verified Purchase
          Couldn’t pair to my phone because it was telling me the firmware needed to be updated on the lock !
          by
          Response from KwiksetAug 2, 2023
          Hello,

          We're here to help! To ensure your firmware updates successfully while pairing your Halo to the Kwikset app, please follow these steps:
          1. Factory reset the lock: https://www.kwikset.com/support/answers/how-do-i-perform-a-factory-reset-on-my-smart-lock
          2. Remove the lock from your phone's list of Bluetooth devices.
          3. Follow the steps within the app to pair your phone and start the firmware update. Please keep your phone next to the lock until the update is complete.
          To help you further, please reach out to us here: https://www.kwikset.com/support/customer-service

          Thank you,
          Kwikset kwikset
          • Verified Purchase
          It works as advertised.
          by
          • Verified Purchase
          Exactly as expected.
          I just installed my lock and everything was super easy. Installation requires a few steps but nothing out of the ordinary. The app setup took seconds! I have not used it long enough to comment on longevity. A nice feature I did not expect was the battery level displayed on the app
          by
            • Recommended
            by
            • Verified Purchase
            Good lock but app is confusing
            Install of the lock was very easy but the app is confusing. It’s not that intuitive and kept giving error codes when I was adding a user during the install process, but it was actually accepting each attempt as a new user. After spending far more time than it was worth I finally got it correctly programmed. In retrospect I probably would have liked the less expensive 270 model better since it doesn’t require an app for set up.
            by
              • Recommended
              Returned it immediately as the internal mechanism, while the electronics worked the mechanical mechanism was stripped out and wouldn’t turn the latch. I did like the features but we bought another brand in the end
              by
              Response from KwiksetJul 13, 2023
              Hello GM,

              We appreciate your feedback and your experience with our products is very important to us. Please know that if you should choose another Kwikset product again and need assistance, our Support Team is here to help at 1-800-327-5625.

              Thank you,
              Kwikset kwikset
              • Verified Purchase
              App is very challenging. Setting up is a bear, but once it is set up, it is fantastic
              by
              • Verified Purchase
              Installation terrible wasted 2 hours of my life
              I do not recommend this product. Instructions good but it did not work. It kept jamming then the blue tooth was on then not on then jammed. Just terrible experience. Sorry kwikset. This was an epic fail.
              by
                It was easy enough to install for a woman who had no clue on how to do it! For the price it’s fantastic. 1 key works for both bolt and door knob making it so much easier for future entry.
                by
                • Verified Purchase
                Lasted only 8 years
                It is similar to this but It lasted only 8 yrs. and smelled like it was burning then stopped working. It is not blue tooth. Very disappointed.
                by
                Response from KwiksetJul 6, 2023
                Hello Diana,

                We appreciate your feedback and your experience with our products is very important to us. We would like the opportunity to assist you further with the correct solution. Can you please call our Support Team at 1-800-327-5625? We hope to hear from you soon!

                Thank you,
                Kwikset kwikset
                  Easy to assemble. Bluetooth connectivity is not the best.
                  by
                  Response from KwiksetJun 28, 2023
                  Hello HomeDepotCustomer,

                  We're thrilled to hear the installation of the Aura was easy for you. The Aura is a Bluetooth lock that works with the Kwikset app within 100 feet depending on your environment. If there's any further help we can provide, we are happy to assist you here: https://www.kwikset.com/support/customer-service

                  Thank you,
                  Kwikset kwikset
                  • Verified Purchase
                  Super easy to install Bluetooth function only works when close to...
                  Super easy to install Bluetooth function only works when close to the lock
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  Not to hard to install. Very small holes and very small screws so if you’re vision impaired you may have trouble installing this.
                  by
                  • Verified Purchase
                  buy schlage
                  compared to schlage directions are poor has to take off and start over a lot. he tiny screws need to be changed. the blue tooth programming is a plus
                  by
                  Response from KwiksetJun 21, 2023
                  Hello Jame,

                  Here to help! Our Support Team is more than happy to walk you through installation and troubleshooting to ensure your Aura is in great working order. Should you need any further assistance or have any questions, we are available here: https://www.kwikset.com/support/customer-service

                  Thank you,
                  Kwikset kwikset
                    teboxed
                    Someone must have bought this and brought it back. Had to do factory reset. Auto lovk is malfunctioning
                    by
                    Response from KwiksetJun 20, 2023
                    Hello Bobdo,

                    We appreciate your feedback and your experience with our products is very important to us. We would like the opportunity to assist you further with the correct solution. Can you please call our Support Team at 1-800-327-5625? We hope to hear from you soon!

                    Thank you,
                    Kwikset kwikset
                      • Recommended
                      Great product
                      The step by step instructions was fantastic. Some problems with the app trying to get it to except verification codes logging back in when your phone goes to sleep. Also set my wife an invitation to join. She created an account and we can’t get hers to link in or operate the lock.
                      by
                        • Recommended
                        It is more than a smart lock, versatile and affordable to obtain in Home Depot
                        I was looking from other seller to buy but not better prices.
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 708 reviews

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                        Features

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                        Lock Type

                        Deadbolt

                        Deadbolt

                        Deadbolt

                        Deadbolt

                        Security/ANSI Grade

                        AAA

                        AAA

                        AAA

                        ANSI Grade 2 (Better)

                        Deadbolt Type

                        Single Cylinder Deadbolt

                        Single Cylinder Deadbolt

                        Single Cylinder Deadbolt

                        No Deadbolt Included

                        Smart Technology

                        Bluetooth, Keypad

                        Keypad, WiFi

                        WiFi