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Customer Reviews for Kwikset Halo Touch Satin Nickel Contemporary Fingerprint WiFi Electronic Smart Lock Deadbolt Featuring SmartKey Security

Internet #314336072

Model #959CNT15FPRTWIF

Store SKU #1005667515

  • No hub or bridge required; just connect the lock to your WiFi
  • Lock and unlock your door with the latest fingerprint technology
  • Enroll up to 100 fingerprints (50 users)

Customer Reviews

  • 4
    out of 3,040 reviews
  • 70% recommend this product
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Showing 1-30 of 3,040 reviews
Keypad won't illuminate
The keypad will not illuminate all the numbers when you touch it. Therefore I cannot put my code into unlock the door
by
Response from KwiksetMar 24, 2023
Hello Crap,

We appreciate your feedback and your experience with our products is very important to us. The SecureScreen is an added security feature that displays random digits before you enter a user code to unlock the door. This feature ensures that there are fingerprints on all digits so that codes cannot be identified by examining the touchscreen for fingerprints. If desired, this feature can be disabled by toggling it off in the settings of the Kwikset App. Should you need further assistance, we ask that you please call our Support Team at 1-800-327-5625.

Thank you,
Kwikset kwikset
    2 found this review helpful
    Reading Helper
    I had the luck of having a reading helper. While I was performing the install, my wife was reading from the app. Worked out great. We did a swap out from an existing deadbolt. No drilling, no changes needed. All the parts are labeled good. I would suggest not installing the inner battery cover screw since the second step is to pair the lock with your phone. You have to access the battery pack and the program button. Had to do it twice since we didn’t think to look ahead.
    by
      • Recommended
      2 found this review helpful
      easy to use
      Just finished installing the Halo touch deadbolt anf it works great. It was very Easy to program with my wifi and the fingerprint touch. Kwikset app was also very easy to program and use
      by
        • Recommended
        Great lock. Great features.
        The lock was installed with a new door. As I finish my renovations, and install new doors, I will be adding more to the house.
        by
          • Recommended
          Works great but loud
          I have a few of these types of locks but this my first AURA. Easy to install and easy to setup with app. My two biggest complaints are that it's extremely loud and a bit pricey. Would recommend but again it's loud don't try to use app or code if you want to be quiet I recommend using key if you don't want to wake everyone up lol.
          by
            • Recommended
            Easy install and setup
            Works as advertised. Setup and installation was easy. Will add more information after I’ve had it installed awhile.
            by
              • Recommended
              IMPORTANT - You can't use this app unless you allow the app to track your exact phone location at all times
              I installed 5 of these at my house. They work fine once you install them correctly. However.... I just had to update the app and now I can't use it at all unless I allow the app to track my exact location at all times. Talk about a bait and switch after spending $250.00 per lock. Total scam!!!!!!
              by
              Response from KwiksetFeb 24, 2023
              Hello,
              We're here to help! Locations should be allowed during the set-up process to ensure the correct time is set on the lock, as this is important for reporting lock events and enforcing scheduled access. Kwikset does not have visibility to the lock's location or status, and the location is not required to stay on. If there's any further assistance that we can provide, please know we are happy to help you at 1-800-327-5625.
              Thank you,
              Kwikset kwikset
                10 found this review helpful
                Easy but secure access
                Installed this with my new door and I’m impressed of the easy set up to my mobile app. I can lock and unlock with my phone, key pad or even Alexa. Beautiful modern appearance.
                by
                  • Recommended
                  Kwikset Aura- Easy and Relatively Fast Install
                  Set up, install and clean up should only take 30-60 minutes. Although the package comes with paper instructions you will want to download the Kwikset application for an easier installation guide. You will need the Kwikset app regardless to set up a combination, view other locks, organize up to 250 codes/people, turn on auto lock, enable/disable lock sounds, enable/disable LED status, view paired smartphones, Identify lock with sound, or see how to pair locks with Alexa or Google Assistant.
                  by
                    • Recommended
                    2 found this review helpful
                    Nice lock
                    This lock was easy to install and works great! I only had a couple issues. You have to set up a 2.4G wireless SSID, will not find 5G, likely because you get greater distance with 2.4G. Also the App would not work when I left my home even though the app showed the lock was connected to my wireless and the cloud. I finally power cycled my phone and that resolved that issue.
                    by
                      • Recommended
                      Super happy with this product!
                      Whoever wrote the step-by-step installation guide should be given a promotion and a raise! As someone who works in marketing, I know how important clear product instructions are-this was the best installation experience I’ve ever had. I guarantee I would have given up (I’m not the handiest woman) if not for that guide being so helpful and thorough. Great experience and product so far!
                      by
                        • Recommended
                        Great Functioning Lock
                        I purchased this door lock based on two important criteria: 1) my wife's insisting on being able to remotely lock or unlock our front door when we are not at home 2) this being a Kwikset so that that I rekey this lock to match my other doors. On account of both criteria, this lock passes with flying colors. I do like the feature that you can store up to 250 passcodes and associate those to specific individuals as well as limit the duration of when the passcodes work.
                        by
                          Very pleased with this lock
                          Quality digital combination lock. I was able to install it easily and programming was simple.
                          by
                          • Verified Purchase
                          • Recommended
                          Halo Installation
                          The door lock installation and application setup went fairly easily and it works fine remotely, which is why I purchased the product (grandma was leaving the house unlocked). My only difficulty was getting the lock to fit into the door jamb without registering an error. Once I enlarged the hole with a chisel it locked correctly. Good product and support but it is expensive. Hopefully, the batteries stay charged for a good length of time.
                          by
                            • Recommended
                            Love the convenience!
                            Easy install. Just a couple of extra steps compared to a standard deadbolt due to the inside of the door parts. My wife and I love the convenience of the one button locking. We are frequently out on our property and no longer have to be concerned with remembering to grab a key before leaving the house.
                            by
                            • Verified Purchase
                            • Recommended
                            Great lock
                            The lock and handle were super easy to install. The only hang up was with the Kwik Set app. That was overcome with a 3 minute call to tech support.
                            by
                              • Recommended
                              Great lock
                              The lock and handle were super easy to install. The only hang up was with the Kwik Set app. That was overcome with a 3 minute call to tech support.
                              by
                                • Recommended
                                1 found this review helpful
                                Quick and easy
                                I thought that it would be an all day project to install. NOT, went to the Kwikset website, select the model all the instructions come up, very easy to understand and follow. Then it came time to set up the app, easy step by step, it took me longer to remember my router password then it took to set up and pair to my phone. The app is easy to use and change settings or pass codes. The instructions that came with the lock assembly were good but easier to follow along on the website.
                                by
                                  • Recommended
                                  1 found this review helpful
                                  Updated firmware sept 2022..makes
                                  Better battery life.. yes i was buying lithium energizer would last 60 days and be depleted. And it was only me using door. Twice a day. Come in go out for work.. no more. But i hope kwikset fixed this problem.. i suggest they make one for rechargeable batteries with a solar front cover. To keep batteries charged.. idea 💡 i too had hard time fingerprints reading. But my son show me .if u do it like your phone finger print steps it works better. And it worked. it works evertime.Tech is patience
                                  by
                                    • Recommended
                                    1 found this review helpful
                                    Exactly what I wanted.....
                                    I had to drill my door jam out a little bit so the deadbolt would extend fully, for the best result. Downloaded the app, followed the strip by step instructions. So easy. Now I don't have to give my grandkid a key to take to school, that she might lose. Even if she loses her phone, she had her own code. I love this lock!!!
                                    by
                                      • Recommended
                                      Halo WiFi Smart Lock
                                      The Halo we purchased was one of the few that had WiFi without needing an Alexa or Google device. The install worked well. The worst part was having to drill a new deadbolt and strike hole. Kwikset should consider making one of these with WiFi and a doorknob as part of the unit.
                                      by
                                        • Recommended
                                        66 year old woman installed!
                                        I bought this Halo touchscreen with no expectation that I would be able to install this.Being curious, I decided to try. The old opening was same size. So I followed the instructions (provided on bar code) I had it installed in about 20 minutes. The pairing instructions were just as clear. Created account, added users & pass codes, tested the lock w/ the app and even re-keyed it to my existing key. It is perfect. Battery life? Don't know, as it is new. I'll post again if it is a battery eater.
                                        by
                                          • Recommended
                                          2 found this review helpful
                                          ...
                                          by
                                          • Verified Purchase
                                          Beautiful and easy install. I highly recommend, Big Bang for...
                                          Beautiful and easy install. I highly recommend, Big Bang for the bucks!
                                          by
                                          • Verified Purchase
                                          So far loving it
                                          It's been less than a month, but so far we're loving it. Not have to carry around and use a key is the best feature. No issues with the physical installation. Straight forward - pretty much the same as installing a regular deadbolt. We've had no issues with the lock driving the deadbolt. Love having different codes for different people. The reason it's getting a 4 instead of a 5 is that we had some issues Kwickset software during the setup process. It kept telling is to add the lock, then complained that we couldn't add it becasue it was already there. We had to fiddle and try it several times, but finally got it programmed.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Easy setup. Not cheap.
                                          Quickly fit into the pre-existing standard lock cutout replacing my dead bolt. Instructions, both in the app and included are very concise and easy to follow but be prepared to spend some time on the setup. The lock seems to be operating as intended using Bluetooth, Wi-Fi, touchpanel and actual key. My only issue is that it is quite loud when in motion. Thought someone was outside using a circular saw. Is this common? Am in the process of connecting it with my Google Home.
                                          by
                                            • Recommended
                                            2 found this review helpful
                                            Good Product but...
                                            Many things that can go wrong, sabotage, or temporarily delay the complete installation of this Kwikset Halo deadbolt. For example, you may have an incorrect setting on your smartphone that won't allow your phone to "pair"it to the deadbolt. Or, you may have (added) an entry code using the wrong sequence & need to do a complete factor reset to default, etc. Call tech support. Be patient. Wait your turn in Que. I had to call Kwikset tech support 3-4 times. They were very helpful & great to deal with. Also, they have some "secrets" that they use that aren't in the instructions (or obvious) that they'll use to complete the installation when you are totally stumped.
                                            by
                                              • Recommended
                                              1 found this review helpful
                                              Awesome
                                              I installed this on my own in 30 minutes it is a good idea to watch a few YouTube installations prior to installing this.
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                Fits Well
                                                The lock fit well with my existing holes. I didn’t have to do anything special. The set up was easy and the connection to Alexa was a breeze. I’ve already used it with ease several times. So far no issues!
                                                by
                                                  • Recommended
                                                  Easy to key to match your other locks
                                                  I evaluated the available locks, the main benefit I wanted to maintain is one key for all locks. Kwikset Smart key maintains this. I had to drill the door out for this lock to be added and that went fairly smooth (if you don't chisel the bolt you have to order a drop in bolt from Kwikset) chiseling was a little sloppy but was ready to set up the lock quick and easy until the firm wear update, at the end it just froze I read this was an issue, so I was prepared. I watched a video on factory reset, quickly performed this and finished the set up. Yes, you need the app and an account and personal information. It was all pretty simple and easy to add users and operate after the install. Now just to find out battery life. It comes with Rayovac high energy batteries 4 AA.
                                                  by
                                                    • Recommended
                                                    Showing 1-30 of 3,040 reviews

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                                                    Features

                                                    Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Fail-Safe, Indicator Light(s), Kwikset SmartKey, Low Battery Indicator Light

                                                    Adjustable Backset, Automatic Relocking, Concealed Screws, Delay Timer, Easy Installation, Rekeyable

                                                    Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Fail-Safe, Kwikset SmartKey, Rekeyable

                                                    Combination, Hub Included, Indicator Light(s), Low Battery Indicator Light, No Additional Features

                                                    Lock Type

                                                    Deadbolt

                                                    Deadbolt

                                                    Deadbolt

                                                    Deadbolt

                                                    Security/ANSI Grade

                                                    AAA

                                                    N/A

                                                    AAA

                                                    ANSI Grade 2 (Better)

                                                    Deadbolt Type

                                                    Single Cylinder Deadbolt

                                                    Single Cylinder Deadbolt

                                                    Single Cylinder Deadbolt

                                                    No Deadbolt Included

                                                    Smart Technology

                                                    Fingerprint, WiFi

                                                    Bluetooth, Fingerprint, WiFi

                                                    WiFi