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Customer Reviews for Kwikset Juno Satin Nickel Entry Door Knob Featuring SmartKey Security with Microban Antimicrobial Technology

Internet #205176741

Model #740J 15 SMT CP K4

Store SKU #958301

  • Protected by antimicrobial Microban - surface is 99.9% cleaner
  • SmartKey Security re-key allows you to rekey your lock in seconds
  • Universal handing fits both right handed and left handed doors

Customer Reviews

  • 4.5
    out of 2,257 reviews
  • 88% recommend this product
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Showing 1-30 of 2,257 reviews
Was very easy to install.
by
  • Verified Purchase
The extra money is felt in the knob twist.
by
  • Verified Purchase
easy to install as replacement for one that jammed after 17 years
by
  • Verified Purchase
Heavy duty lock. Easy to install. I love that the long screws are held in place so no need to try and thread them through the lock. Just follow the directions! Only draw back was that our keys were too old to be rekeyed as advertised.
by
  • Verified Purchase
We liked the fact that it was relatively easy to install and it met our expectations.
by
  • Verified Purchase
by
  • Verified Purchase
Fit perfectly and was installed w/no problem!
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
The new lock set won’t work in my door because the sets have changed since this one was installed.
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
Gorgeous and functional
The knob was easy to install with clear directions. It works very well and is beautiful. I would definitely recommend this door knob.
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    • Recommended
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Need more descriptive instructions.
    by
    • Verified Purchase
    Easy to program new key!
    by
    • Verified Purchase
    by
    • Verified Purchase
    This product worked as advertised.
    by
    • Verified Purchase
    Product Failure
    Six 991J 3 SMT CP K4 combo entry/deadbolt packs bought on 10/16/2023. One deadbolt key failure (wouldn't turn) out of the box. Warranty repair OK. 30 days later, in service now, entry lock failure-key won't turn. Warranty Repair in progress. This is getting OLD.
    by
    Response from Consumer ServiceDec 5, 2023
    Hello Grayray, We are here to help! We understand that you've reached out to our Support Team for a cylinder replacement. If there's any further help we can provide, we are happy to. Please contact us here: https://www.kwikset.com/support/customer-service Thank you, Kwikset
      by
      • Verified Purchase
      Nice product, easy to install, very happy with purchase
      by
      • Verified Purchase
      Two out of four of the door entry knobs did not function properly. The latch assemblies did not function properly they retracted and when I was released they did not return to the lock position. Very sad.
      by
      Response from KwiksetNov 28, 2023
      Hello Brewer,

      We're sorry for the delayed response to your review. Your experience with our products is very important to us. We would like the opportunity to assist you further with the correct solution. Can you please call our Support Team at 1-800-327-5625? We hope to hear from you soon!

      Thank you,
      Kwikset kwikset
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      It works nothing great
      by
      • Verified Purchase
      Superior, why have/has Quikset and Company waited so long to come out with this design...?? I was able to key it to the key for my other bedrooms and not have to carry an extra key. This is a superior design and I am well pleased. Thank you to Conrad, who has helped us several times...
      by
      • Verified Purchase
      Nice entry doorknob...but...
      I appreciated the ability to quickly and easily re-key my locksets, and bought two of these sets at H-D for my front and back doors. While the "twist to install" feature in very helpful in the installation procedure (no more trying to line up both halves and aim the screw to the hole in the opposite half), the screws holding the two halves do not stay tight, leaving me holding the doorknob after the two halves separated, and the door still shut. Needs threadlocker in the package.
      by
      Response from KwiksetNov 2, 2023
      Hello Allen,

      We're thrilled to hear you are enjoying the SmartKey Re-Key feature and appreciate you sharing your experience with the knob installation. We are happy to provide further troubleshooting support to ensure your knob remains securely attached and allows you to open and close the door. Please reach out to our Support Team here: https://www.kwikset.com/support/customer-service

      We look forward to hearing from you!

      Thank you,
      Kwikset kwikset
        • Recommended
        Showing 1-30 of 2,257 reviews

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