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Customer Reviews for Kwikset Polo Satin Nickel Entry Door Knob and Single Cylinder Deadbolt Combo Pack with Microban Antimicrobial Technology

Internet #100669014

Model #690P 15 CP

Store SKU #716182

  • Universal handing fits both right & left-handed door preparations
  • Installs in minutes with just a screwdriver
  • Adjustable latch fits all standard door types

Customer Reviews

  • 4.4
    out of 177 reviews
  • 89% recommend this product
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Showing 1-10 of 177 reviews
Easy to install...UPSIDE DOWN!
I originally gave this a 5 star but after posting the pics, I noticed I installed it upside down. I tried several times to correct it but couldn't. The inside tool only turns halfway or a quarter of the way. It won't turn completly around. So, either you install it sideways or upsie down. I feel like I got ripped off a bit.
by CC
Love it! Easy to install.
Love it! Easy to install.
by CC
The features it operates nicely for a reasonable price, I have only had it for a few weeks, it me...
The features it operates nicely for a reasonable price, I have only had it for a few weeks, it meets my expectations
by missruth
Door knob
The door knob was easy to install. It looks great on the door that it was installed on. The door knob is easy to turn, lock, unlock.
by Vic
This worked great for our doors. No issues and easy...
This worked great for our doors. No issues and easy to install.
by Kaylie
Good set that works well to secure interior/exterior doors +...
Good set that works well to secure interior/exterior doors + appreciate Microban coating, one less contact to worry about! Only 4 stars since knob wasn't as easily installed as deadbolt-extra screws, parts of lock mechanism, strike plate+more screws-that the directions weren't clear about where/when to use or not. As in, didn't need all of the incl. materials. Got the project done & door secured but took longer than expected.
by BG
The fit did not match well with my old door...
The fit did not match well with my old door knob in terms of the latch location. It is too tight.
by KARL
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Revised Review
I wrote a bad review on 1/31/21 but it was not the fault of the product. Both my door hinges and the strike plate needed adjustment. Several great YouTube videos helped me get it corrected.
by Bob
This entry lock has been terrible. I keep getting locked...
This entry lock has been terrible. I keep getting locked out and nothing seems to work, even from the inside. Will have to return it tomorrow and get something better.
by Bob
Response from KwiksetFeb 1, 2021
Hello Bob,
We apologize for your experience, and we'd like to help you before you return the Combo Pack. Please know that we have a team of lock experts available to help you with installation and troubleshooting and are more than happy to help in finding the best solution. Can you please at 1-800-327-5625? We hope to hear from you soon!
Thank you,
Kwikset kwikset
Showing 1-10 of 177 reviews