#1 Home Improvement Retailer

Customer Reviews for Kwikset SmartCode 915 Touchscreen Venetian Bronze Single Cylinder Electronic Deadbolt with Avalon Handleset and Tustin Lever

Internet #302437097

Model #915AVL91511PCB

  • Customized automatic door locking for peace of mind
  • Easy to program user access codes for increased security
  • SmartKey re-key allows you to re-key your lock in seconds

Customer Reviews

  • 4.1
    out of 256 reviews
  • 81% recommend this product
Filter by:
Showing 1-30 of 256 reviews
There was a missing set of screws with the kit. I have to look for replacem...
There was a missing set of screws with the kit. I have to look for replacement screws and the light switch plate screws appears to match. It was not brass finished but it worked.
by HomeDepotCustomer
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
I love the kwikkset smart code. Great look and easy...
I love the kwikkset smart code. Great look and easy to install
by Ben
  • Verified Purchase
Excellent ...
Excellent
by Chan
  • Verified Purchase
So far so good with this lock. First time...
So far so good with this lock. First time for one with electronic screen and that is a bit of a change. Very attractive and heavy and does come with smart key feature which I really like.
by Nubbers123
  • Verified Purchase
Waking up the touchscreen is a frustrating experience. This...
Waking up the touchscreen is a frustrating experience. This was a lackluster replacement for our combination lock with physical buttons and was quickly returned
by Ethan
Response from KwiksetApr 8, 2020
Hello Ethan,

Thank you so much for your feedback. We’re sorry to hear about your experience and wish we could’ve helped you before you returned the lock. If you should choose a Kwikset product again in the future, please know that our Support Team is more than happy to assist you. Please give us a call at 1-800-327-5625.

Thank you,
Kwikset kwikset
  • Verified Purchase
Very easy to install but read the instructions before starting....
Very easy to install but read the instructions before starting. Basically remove the old lock and install this one and program the lock code. My son uses the same lock at his home and he recommended this one to me. After you read the instructions it will take you about 40 minutes to install and 2 minutes to enter your first code and test. It will look great on your door.
by Jack
  • Verified Purchase
Good quality great product!...
Good quality great product!
by Travis
  • Verified Purchase
Very nice door handle and deadbolt system. We love it....
Very nice door handle and deadbolt system. We love it. The Venetian bronze is greatOperates smoothly and not having to snag a key is great
by Holydiver951
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
Easy to install and program. We are getting another one!...
Easy to install and program. We are getting another one!
by HomeDepotCustomer
  • Verified Purchase
its not working... hard to set up...
its not working... hard to set up
by HomeDepotCustomer
Response from KwiksetMar 2, 2020
Hi Paul,

We’re sorry to hear about your experience and would like the opportunity to help you get your lock in working order. Our Support Team is more than happy to assist you at 1-800-327-5625, Monday-Friday: 7:00am-4:00pm PST and Saturday: 6:30am-2:30pm PST. We look forward to hearing from you!

Thank you,
Kwikset kwikset
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
Device was pretty straight forward to install. I had to slightly ream out the original hole in m...
Device was pretty straight forward to install. I had to slightly ream out the original hole in my metal door in order to insert the unit fully, but that was a fault of the door, not of Quikset. The unit works perfectly once I aligned the locking tongue with the receiver bracket in the door frame. I think if I ever need another smart lock, I will get one with physical push buttons instead of touch screen in order to eliminate It would be somewhat easier to reach back and push one, obvious "lock" button. Overall, though, I am satisfied since the unit lives up to its billing.
by XXXXX
  • Verified Purchase
  • Recommended Product
Installation went really easy. However, after verifying that all was...
Installation went really easy. However, after verifying that all was correct I installed the batteries and the unit continued to emit error codes, calls to Kwikset service revealed faulty unit that needed replacement. After sending all required info I was emailed the unit is on 8 week back order!
by Paul
Response from KwiksetJan 30, 2020
Hi Paul,
Thank you so much for your feedback, we do apologize for the back order on your lock.If you do need any more support, we're available at 1-800-327-5625.
Thank you,
Kwikset kwikset
  • Verified Purchase
1 person found this helpful
Very good product!!
Very good product!!
by Romeo
  • Verified Purchase
  • Recommended Product
Returned. Can’t say anything about operation; but, handleset and deadbolt...
Returned. Can’t say anything about operation; but, handleset and deadbolt were not a good match in style and shade, so returned product for a Schlage.
by Doug
  • Verified Purchase
1 person found this helpful
Easy install, it works, nothing fancy, but...Not easy to program...
Easy install, it works, nothing fancy, but...Not easy to program You have to unscrew 3 screws to change the batteries This thing uses batteries like no ones business... every 10 to 15 open you need a new set of batteries, so now im using the key only, touch on emergency only
by TheoBoston
  • Verified Purchase
1 person found this helpful
Replaced a Schlage Connect which the finish started pealing off...
Replaced a Schlage Connect which the finish started pealing off after ~1 year, and the touchscreen stopped functioning a few months after the warranty ended. I like this Kwikset Smartcode lock. Nice bright screen. Hoping it can withstand the AZ sun and lasts longer than the Schlage.
by djpinaz
  • Verified Purchase
Its not what I expected it takes sometime to read...
Its not what I expected it takes sometime to read ur hand
by JOSE
  • Verified Purchase
1 person found this helpful
Very easy to install and works great....
Very easy to install and works great.
by HomeDepotCustomer
  • Verified Purchase
Screen does not last
I wish I could recommend this product. Functionally and mechanically it still works fine, unfortunately the aesthetics did not hold up for me. I've had it for a few years and the screen has a ton of small cracks everywhere. I wish this was covered by Kwikset's lifetime mechanical and finish warranty, but they say it is only protected by their 1-year electronics warranty even though the underlying electronics work fine. This is a pure aesthetic issue and I can't have my front door looking like the deadbolt was in a cat fight.
by Greg
    2 people found this helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    Easy to install, works great. ...
    Easy to install, works great.
    by Jamaul
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by BRYAN
    • Verified Purchase
    Easy to install. Easy to operate.
    Easy to install. Easy to operate.
    by Tater
    • Verified Purchase
    • Recommended Product
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    took a while to install myself but it was worth...
    took a while to install myself but it was worth it. Love how it operates and love not having to have a key to unlock the deadbolt.
    by HomeDepotCustomer
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    Easy installation. Deadbolt does not always want to work. Direct...
    Easy installation. Deadbolt does not always want to work. Direct sunlight may be part of the problem.
    by GARY
    • Verified Purchase
    Showing 1-30 of 256 reviews