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Customer Reviews for Kwikset SmartCode 915 Touchscreen Venetian Bronze Single Cylinder Electronic Deadbolt with Avalon Handleset and Tustin Lever

Internet #302437097

Model #915AVL91511PCB

  • Customized automatic door locking for peace of mind
  • Easy to program user access codes for increased security
  • SmartKey re-key allows you to re-key your lock in seconds

Customer Reviews

  • 4.1
    out of 256 reviews
  • 81% recommend this product
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Showing 1-30 of 256 reviews
No. Was missing part K (battery pack). Thank you for...
No. Was missing part K (battery pack). Thank you for wasting my time.
by HomeDepotCustomer
  • Verified Purchase
1 person found this helpful
Works great. Just what I needed! Theres no...
Works great. Just what I needed! Theres no way I could have done it myself with my contractor making several necessary adjustments to the door and various things that I would not have the know how for. Hire a professional or a handyman friend.
by HomeDepotCustomer
  • Verified Purchase
Bought 4 of these. All work great, with the exception of the one I put on my outdoor shed. The e...
Bought 4 of these. All work great, with the exception of the one I put on my outdoor shed. The electronics on this lock can not handle cold temperatures. How I determined that: 1. Replaced Batteries, did not solve the problem. 2. Reset the lock, did not solve the problem 3. Returned and replaced with the same lock. After temps that were around 30 degrees, lock failed again. Did steps 1 & 2 above. Did not solve the issue. 4. Returned and replaced again, with the same lock. After temps that were around 30 degrees, lock failed again. Did steps 1 & 2 above. Did not solve the issue. 5. I have the last lock on the shed, but have to use the key to lock and unlock. If you are using this lock on doors that are attached to your house, this is a great product and works really well. If you are using this where there is no heat and temps get below freezing, look for something else. I thought I had a faulty one so I returned and replaced it. Same thing happened.
by TH
    • Recommended Product
    At first, we were shipped a defective part (the interior...
    At first, we were shipped a defective part (the interior half of the deadbolt, a part was installed upside down at the factory). After ordering a new one and returning the first one they sent me, I have had no further issues. Installation was quick and easy and it looks great!
    by Marica
    • Verified Purchase
    This fits our door very well architecturally. I purchased this over a year ago and wanted to u...
    This fits our door very well architecturally. I purchased this over a year ago and wanted to use it before I reviewed it. Only issue we have is that the batteries dies about every three weeks and they are not easy to change. The screws are small and not easy to access, and it is just not convenient. We have used new and re-chargeable batteries and in the end stopped using the buttons to enter to save battery. So we are not pretty much using just the key now because I got sick of changing them.
    by Cvkamp36
      • Recommended Product
      Did not work at all....
      Did not work at all.
      by Michael
      • Verified Purchase
      1 person found this helpful
      The only thing I don't like is that in self lock mode it locks when door is open,kwikset needs...
      The only thing I don't like is that in self lock mode it locks when door is open,kwikset needs to add a sensor so it doesn't lock when door is open.
      by Kmdtmd
      • Verified Purchase
      • Recommended Product
      Easy to assemble and program codes....
      Easy to assemble and program codes.
      by HomeDepotCustomer
      • Verified Purchase
      Easy to assemble and program ...
      Easy to assemble and program
      by HomeDepotCustomer
      • Verified Purchase
      Thank you so much. I love the lock. I ordered...
      Thank you so much. I love the lock. I ordered it because I am from Canada and as usual did not offer the product here in the finish I wanted. It was easy to install and works perfectly. Very classy!
      by Terri0
      • Verified Purchase
      Works as described in HD web pages. ...
      Works as described in HD web pages.
      by FrankEC
      • Verified Purchase
      The set came without a battery case, and Kwikset sent...
      The set came without a battery case, and Kwikset sent the wrong battery case the first time. It was not clear from the purchase info that the Kwikset Smart Key was completely incompatible with other key systems, so now we can’t have a common key without changing all of our lock sets to Kwikset.
      by HomeDepotCustomer
      • Verified Purchase
      1 person found this helpful
      This is an absolutely horrific product. It took multiple hours to install including three calls t...
      This is an absolutely horrific product. It took multiple hours to install including three calls to customer service. Then when it is humid out it is very slow to respond to the touch. Less than a year after we bought it the keypad began beeping every time we tried to use the electronic lock and only working on occasion. Now we are having a repair man fix it and even he is having issues figuring out how to do so. The only redeeming feature of this product is the traditional key lock as that is the only part that consistently works.
      by Dissatisfied
        1 person found this helpful
        Works fine. ...
        Works fine.
        by George
        • Verified Purchase
        It is a great product and easy to install.
        It is a great product and easy to install.
        by HomeDepotCustomer
        • Verified Purchase
        • Recommended Product
        Excellent in appearance and excellent in function... However, the strike...
        Excellent in appearance and excellent in function... However, the strike plates were larger than the recess manufactured on the door and they required enlarging. So installation took considerably more time.
        by Ryan
        • Verified Purchase
        The lock met all expectations. Easy to install and directions...
        The lock met all expectations. Easy to install and directions on how to use were very clear
        by Renee
        • Verified Purchase
        5 Star Review
        Rating provided by a verified purchaser
        by Mike
        • Verified Purchase
        5 Star Review
        Rating provided by a verified purchaser
        by HomeDepotCustomer
        • Verified Purchase
        i loved the look and the pad. The pad is...
        i loved the look and the pad. The pad is glas so your finger print won't shape the pad so that anyone can see your passcode. You can clean it and it look super shiny and brand new, it worked when it was -50 degree outside so I can't ask for more.... good tool to keep your entrance safe and looking fabulous !
        by Gao
        • Verified Purchase
        bought 3 and had them installed 2 years ago. The...
        bought 3 and had them installed 2 years ago. The all 3 screens became brittle and cracked. Despite my first experience, I purchased 2 more units, and now after 1 week, 1 unit is not working. They look good but the quality is just not there
        by Joseph
        Response from KwiksetJan 31, 2019
        Hi Joseph,
        Please give our support team a call at 1-800-327-5625 and we would be happy to assist you with the deadbolt that isn't working correctly.
        Thank you,
        Kwikset kwikset
        • Verified Purchase
        2 people found this helpful
        This door lock is very easy to install and quick....
        This door lock is very easy to install and quick. 4 stars because the touch screen is not the most responsive on initial wake up.
        by Glock19
        • Verified Purchase
        The unit would not work properly and had to be...
        The unit would not work properly and had to be returned. Replaced with the 913 and are happy with that one.
        by HomeDepotCustomer
        • Verified Purchase
        Easy to install, slightly strange programming method - but I...
        Easy to install, slightly strange programming method - but I did get mine to program on the second try. A little expensive and I’m wondering if I should have bought the wi-fi version. I like it’s quality though.
        by HappyBoy411
        • Verified Purchase
        I would rate the lock very good and it functions...
        I would rate the lock very good and it functions quite well. My only negative was that during the set-up, I was unable to get the automatic locking to work. Supposedly, it can be set so that are entering the home, the lock will automatically lock. I have tried to contact customer service and technical; however, it always seems to be busy. The lock looks good and I like the method that nothing is displayed and that you have submit a random two-digit code before entering your individual pass code.
        by Christopher
        • Verified Purchase
        Excellent product and easy to install!
        Excellent product and easy to install!
        by HomeDepotCustomer
        • Verified Purchase
        • Recommended Product
        Easy to assemble and works great ...
        Easy to assemble and works great
        by Chris
        • Verified Purchase
        Easy to assemble and works great. ...
        Easy to assemble and works great.
        by Chris
        • Verified Purchase
        Disappointed that the keypad doesn’t seem very sensitive to the...
        Disappointed that the keypad doesn’t seem very sensitive to the touch. It’s often necessary to hit the numbers repeatedly. Also, the competitor has a one-touch lock, while this requires 8 - assuming you don’t need to re-hit any numbers.
        by Beachblonde
        • Verified Purchase
        Works as advertised.
        Works as advertised.
        by Juan
        • Verified Purchase
        • Recommended Product
        Showing 1-30 of 256 reviews