Customer Reviews for LG 8,000 BTU, 115 Volts, Window Smart Air Conditioner Cools 350 sq. ft. with Remote, WiFi Enabled in White

Hi, there. Thank you for sharing your feedback about the LG Air Conditioner (LW8024RSMY) model. We understand your concerns regarding the cooling performance and noise level issue of the unit. We aim to provide high-quality products that exceed our customer's needs and expectations. For help, ensure that the air conditioner’s vents are not obstructed and that there is proper airflow around the unit. Regularly clean or replace the air filters to maintain optimal cooling performance. Make sure the unit is installed securely and level. An uneven or loose installation can sometimes cause increased noise. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960. If you need more assistance, please reach out to us on social media @LGUSSupport. Our team will be happy to assist you further with troubleshooting or explore potential solutions to enhance your cooling experience. ^Juvy

Hey there! We appreciate you taking the time to leave us a review using your LG A/C. We're here to help smooth out the noise and get your cool vibes flowing again! Let's get to the root of that rattle and silence it for good. The likely cause for the rattling noise you're experiencing is improper installation or unsecured parts, such as the duct and window panels. We recommend checking the integrity of the parts to ensure proper secureness. If any parts are unsecured, the rotation of the compressor or motor will cause noise. For a refresher, you can review our installation video here: https://www.youtube.com/watch?v=NszWTe9sPKo. If you still need help with your A/C, please follow up with us on social media @LGUSSupport with your contact info and model number. Our team will be happy to help! *Joseph

Hi, Decker. Thank you for bringing this to our attention regarding your LG Air Conditioner (LW1523ERSM) model. We understand your concern about the compressor isn't engaging and only room temperature air is blowing. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. As a first step, please ensure that the air conditioner is set to the cooling mode and check the temperature settings to confirm they are correct. Sometimes, the issue might be related to a simple setting adjustment or a temporary glitch. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312. If you need more assistance, you can reach out to us on social media @LGUSSupport. We’re here to help and ensure you get the support you need. ^Juvy

Hi, Rina. Thank you for sharing your feedback on your LG Air Conditioner (LW1523ERSM) model. We understand how important it is for your appliances to work efficiently and reliably. We strive to provide high-quality products that exceed our customer's needs. Ensure the air filter is clean. A clogged filter can significantly reduce cooling performance. Make sure the unit is set to the correct mode and temperature. Sometimes, adjusting the mode or temperature setting can improve cooling efficiency. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312. If you need further assistance, please reach out to us on social media @LGUSSupport. We're here to ensure your unit performs at its best. Thank you for your patience. ^Juvy

Hi, Kimberly. Thank you for sharing your feedback on your LG Air Conditioner (LW8024RSMY) model. We understand that a noisy unit can be quite disruptive. We aim to offer top-notch products exceeding our customers' needs and expectations. To address this, ensure that the air conditioner is properly installed and that all mounting brackets and seals are secure. Also, check if the fan or compressor is obstructed by debris. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-noises--20153142128768. If you need further assistance, please reach out to us on social media @LGUSSupport with your contact details and model information. We will be happy to help diagnose the issue and provide additional support. ^Juvy