Customer Reviews for LG 24 cu. ft. French Door Smart Refrigerator, Dual Ice Makers with Craft Ice in PrintProof Stainless Steel, Counter Depth

I really like the refrigerator overall but the left door has to be all the openerd or it will slam shut violently. Do love the craft ice!

[This review was collected as part of a promotion.] I love it. It’s overall look and space is nice. I love the craft ice it makes and the spacious doors.

I have been very happy with this appliance! Room refrigerator and freezer.

We’ve had ours for a few months and love it! Very slim, sleek and stylish!

I absolutely love my refrigerator . It has a lot of room

[This review was collected as part of a promotion.] This is the greatest. In prior refrigerator we would lose food because we did not see it. Not any more. This appliance actually saves me money.

[This review was collected as part of a promotion.] I bought this refrigerator last year and it has been great product so far. No issues. The freezer section is spacious and main section has so much space to keep things. Loved it.

Overall, the refrigerator is OK. The craft ice feature would be wonderful if it would stay working, we have had this refrigerator for 16 months and have replaced the craft ice maker twice. This does not say much for the quality of this appliance.

[This review was collected as part of a promotion.] We can not term what I f e code mean on the refrigerator can you tell us we are not happy with the refrigerator please help us

[This review was collected as part of a promotion.] I enjoy very much but the air filter difficult to install

[This review was collected as part of a promotion.] Would not recommend.. within 1 year nothing but issues with it.

[This review was collected as part of a promotion.] I have owned this refrigerator for just under 3 years and have loved it. The Craft Ice Maker serves up CLEAR Ice Balls, with no effort at all! My beverage guests are so jealous. The self- contained ice maker in the door is a better design than the "cubes stored in the freezer" kind. It is easy to access to collect ice for a party and it makes lots fast when requested. The fridge tells me when to replace the filters, they are easy to do. I use the OEM water filters for leak and problem free replacement. LG Customer Service was excellent on a recent service call.

Works well. Bottom freezer has issues. Ice ball machine does not dispense ice without making a tremendous pounding noise, and often, even after all the racket there is no ice. We turned it off. Freezer door also appears to not always seal so we deal with frost on everything. Yet sometimes there is no frost. SO MANY CALLS FOR SERVICE and the best we got was an email telling us to put towels around the bottom of the refrigerator and defrost it. Thanks LG. Super helpful. No repair available in my area (which is a fairly large metropolitan area). In the end we should have chosen another product.

This refrigerator is now about 2 years old. Since I have owned it, it has is had 2 compressors installed , Craft ice maker replaced, control board replaced and the ice maker in the door replaced. This unit can’t be depended on with any kind of food quantity thinking it might fail while we are not home. I would not recommend buying an LG refrigerator.

Compressor fan and water filter line all completely failed right after the standard warranty ended. Not worth the extra $$ you'd spend in maintenance on this. Stay far away

I bought this fridge 6 months ago and the compressor motor and some other parts I don't remember... they came and fixed it a week and a half later..after much money on ice for coolers and all the food we lost....

I am very pleased with the LG French door refrigerator.

I am very pleased with the LG French door refrigerator.

I really like everting about the refrigerator the space layout the ice makers but the reliability. I have had to have it repaired 2 times and it is only one year old. I am afraid long term it will not last?

One reason I chose to purchase the LG refrigerator was its claim of quiet operation, and I love that it is indeed very quiet! I like the rest of its features as well. The craft Ice maker quit working after only about three months. LG quickly replaced it as it was under the one year warranty, and it was easy to install, but of course I question the long term reliability of the refrigerator’s components now.

I purchased this refrigerator new and after 8 months the ice maker failed. It took a month to get it fixed and a week later it failed again. Overall, it's been 2 months and I'm still not sure whether it's totally fixed or not.

[This review was collected as part of a promotion.] I bought this about 1 month ago. A wonderful product

[This review was collected as part of a promotion.] Wonderful product! It produces 2 types of ice and is great.

I bought my refrigerator a year ago, in July. I just recently had to have the icemaker/water dispenser unit replaced. Thankfully, it was under warranty and there was no additional cost involved. Prior to that, I have been pleased with my refrigerator. There is plenty of room for everything. I like the shelving on both doors so I have maximum space for food. The bottom freezer section/craft ice maker is impressively roomy and the craft ice is wonderful.

[This review was collected as part of a promotion.] this refrigerator has a nice feature. In the freezer section is an ice maker that creates ice balls. However, there is also a hammer arm that periodically wacks the ice balls for a full 50 seconds. You can here this wacking all over the house. I have brought this to the attention and have been assured a replacement is coming (diys) repair.

WE should have bought a different brand. In freezer has been changed twi ce still does not work

We bought the LG refrigerator August of 2022 because of the great reviews and are extremely pleased with it. It looks so nice all the time, no fingerprints, only damp clean occasionally. Sometimes the chime that goes off if the door is left open too long is irritating, but it does speed us up and warns us if we don't shut the door all the way. The temperature in the freezer as well as the refrigerator stays even through out, although it did freeze our hard boiled eggs once because we had over filled the refrigerator and it couldn't circulate properly. I love that it lets us know when to change the filters and there's no malodorous smells inside! We had only one problem with the instructions to change the water filter, we didn't understand you need to push the symbol not the light on the door to remove the notice to change the water filter. LG sent a repair person and showed us what to do! They came quickly and were very considerate, and were we embarrassed, but the instructions could have shown a picture where to push to cancel the warning light. Really pleased with this refrigerator, Oh yes, almost forgot, we also love the spaciousness. The price is reasonable considering the quality, especially when compared to other refrigerator with lower reviewss in the same price range.We also noticed a drop in our electric usage in the following months after installation. Sooo nice to have something working the way it's advertised! Thank You LG for making a great product!!

[This review was collected as part of a promotion.] Bright interior, build quality is less than perfect as door don't line up completely. Biggest issue is related to the ice maker. The upper one is very small capacity, if you use a lot of ice, this is not the fridge for you. We ordered this model due to the craft ice capability in the lower freezer. We noticed a funny taste to the ice, very plastic tasting. We called and complained and were told it will go away over time. Here we are over a year later and nothing has dissipated, and the taste is still there. This really has made the lower ice maker useless. A lot of money for something that doesn't work or is completely useless due to horrible flavor...I would not recommend this model.

[This review was collected as part of a promotion.] well laid out, useful/ergonomic design for storing and retrieving food in both refrigerator and freezer sections.

[This review was collected as part of a promotion.] Bought this fridge 8 months ago and just had an issue with the craft ice maker and lg helped to get it fixed right away Easy simple fix