Customer Reviews for LG Electronics 24 in. Top Control Built-In Tall Tub Smart Dishwasher in Black Stainless Steel w/ 3rd Rack & Stainless Steel Tub, 44 dBA

Internet #301462683

Model #LDP6797BD

Store SKU #1002646216

Store SO SKU #1002553175

  • LG QuadWash powerfully cleans with four multi-motion spray arms
  • Quiet dishwasher with Direct Drive Motor and adjustable 3rd rack
  • Smart Home & Wi-Fi enabled to operate & troubleshoot w/ phone app

Customer Reviews

  • 1113 Customer Reviews
  • 4.2 out of 5 stars overall
80% of customers recommended.
Overall Ratings
5star-icon(689)
4star-icon(205)
3star-icon(51)
2star-icon(46)
1star-icon(122)
Attribute Ratings
EnergyEfficiency
3.4
Features
3.5
Quality
2.0
Value
1.9
Sort By:
Stopped working after 1 year
Features :
5
Energy efficiency :
3
Quality :
1
Value :
1
A little over a year of usage and the dishwasher will not turn on. Also six months of use the top panel cracked. For $700 dishwasher I expect to last longer than a year.
Was this helpful?
3
0
Response from LGAnswersSeptember 25, 2020
We are sorry that your unit is not working properly.We can help you to send out a techniciacn that could do a service for you.Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG
Pacific NorthWest, Tacoma, WA
Performance and value. LG truly makes Life Good
Customer review from logo
Machine has been installed for about a month and we are very happy with its performance and features. Dishes come out clean every time. We have an open kitchen plan so a quiet dishwasher was a must and we are very happy overall. Adjustable racks along with fold down tines make it easy to fit just about anything inside. Not sure how we ever lived without a 3rd upper rack for flatware and cutlery which has also worked well for lids of all sorts. Great all around dishwasher. Things that could be improved: -Would be nice if the middle rack was easier to remove for large items. -Would like a a sanitize cycle along with a heater that could be used as a plate warmer like our previous unit had. -Wifi, smart features could use more functionality such as wake from sleep, energy usage etc. LG is now officially my go to major appliance brand.
Was this helpful?
0
0
Vancouver, WA
great clean needs more webbing on bottom rack
Customer review from logo
I have square Corelle dishes they tip on their side with the corner down when loaded. If there were a few more crossbars along the bottom rack, the rack would be much more functional. I really wish the bottom rack had more crossbars so cups, glasses and other dishware would fit better and not slip through. I am racking my brain to try to figure out an after-market fix. LG are you listening???
Was this helpful?
0
0
Delaware
Rust!
Customer review from logo
Buyers beware. I purchased this dishwasher 2 years ago and after the first year the racks started to corrode and rust. I am confused on how this even happens in a dishwasher. It should withstand the elements of water without corrosion. Not worth the price I paid.
Was this helpful?
0
0
Response from Customer ServiceJanuary 7, 2020
That's not good! We're sorry to see that you've run into these issues with your dishwasher. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Baltimore, MD
Quiet and Efficient
Customer review from logo
I bought this dishwasher for my new condo about 6 months ago. I use it maybe twice a week or so. I’ve been extremely impressed with how quiet this washer is. I can barely tell it’s running most of the time. Generally speaking, the machine does a pretty good job cleaning...although it seems to struggle a bit with more heavily soiled dishes even if I select the “heavy” clean mode. As is the case with all modern dishwashers which have filtration systems, nasty gunk will accumulate at the bottom of the tub in and/or around the filters...especially if you don’t pre-rinse your dishes in the sink prior to putting them in the machine. Cleaning the cylindrical filter is a chore...so I always scrape and rinse dishes in the sink first. This machine dries the dishes by pumping warm, moist air through a condenser, and recirculating dryer, cooler air back into the tub. Yes, it’s more energy efficient than a traditional heating element, but not as effective. Using a rinse agent to aid drying is important. Overall, the build quality of the machine is excellent. I’ve had no issues or problems. The drawers slide in and out smoothly, and I like using the top shelf for utensils.
Was this helpful?
0
0
Awesome, Quiet Dishwasher until it broke 2 months after the Warranty expired.
Features :
5
Energy efficiency :
5
Quality :
1
Value :
1
I Loved this dishwasher, the buttons were tucked away when the door was closed, washed all my dishes with almost no residue. Then, on Thanksgiving Eve it totally stops working. We called Home Depot and they sent out a technician that said the entire board is blown out and needs to be replaced. It'll cost $675 to replace. I called LG and told them, I purchased the entire suite and we are loyal customers, to see if they can help out but they said sorry, they couldn't do anything since it is out the warranty period. We are not the only ones that had this issue. I would STRONGLY recommend NOT buying this washer or IF you do...GET THE EXTENDED warranty.
Was this helpful?
8
0
Response from LGAnswersJanuary 7, 2020
That's not good! We're sorry to see that you've run into these issues with your dishwasher. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG
I miss my old dishwasher
Features :
2
Energy efficiency :
4
Quality :
3
Value :
3
It is very quiet, and it has bigger capacity than my old Whirlpool. However, this is all. The overnight dry option even couldn't make my dishes fully dry. I think this issue is being raised not only on LG models but on most models without air vents these days. So, it is not an issue to me. But! Smell. This smell makes me feel as if it was not cleaned. Any dry options didn't work at all. So, I always set the overnight dry. The job is well done. But it takes too long. The click sounds when closing the door is so cheap. I thought something was wrong. So I requested for the service, but the technician said it's normal. The manual is not informative. I still don't know how to set up WiFi feature and control from app.
Was this helpful?
6
0
Las Vegas, NV
So quite so won't believe it is on
Customer review from logo
Replacing an out dated and noisy dishwasher with this new LQ, my wife cannot believe it. The third rack doe flat ware id excellent. I've never seen my wife readjust the rack positioning so much. It is so easy to do .
Was this helpful?
0
0
Lanoka Harbor N.J
We LOVE our LG appliances
Customer review from logo
We bought these 7-2-19 & we love it all, The dish washer is so quiet we forget we started it & the refrigerator has a lot of light inside & space haven't played with the oven yet just to nice out side still using the grill , Paid less then $3500 for all 3 with a 3 year warranty on everything..
Was this helpful?
0
0
236 West Main St.Weatherly PA 18255
Quiet, stylish, proficient!
Customer review from logo
Had only a few weeks but happy with its look and quality so far!
Was this helpful?
0
0
Review this Product
Share your thoughts with other customers