Customer Reviews for LG Electronics 24 in. White Front Control Built-In Tall Tub Dishwasher with Stainless Steel Tub and QuadWash, 48 dBA
- Quiet dishwasher and LoDecibel Operation with Direct Drive Motor
- Clean dishes the first time with four multi-motion spray arms
- EasyRack Plus adjustable upper rack and 15 place setting capacity
Customer Reviews
Mar 27, 2021
Rusting after 2 washes
This product is brand new, after 2 wash cycles, the dryer only works at 50% capacity, and already has multiple rust spots that had to be quickly removed.
Our LG products have been great until this
by DishwasherDave
Response from LGE Social MediaMar 29, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Customer review from lg.comMar 23, 2021
Ok dishwasher
The dishwasher is a little over a year old. The top rack was rusting away. Customer service was great and handled it quickly and sent out a new rack. Not picking on LG. But none of this stuff is worth it. I have had many different manufactures products. They all cost twice as much as they use to and last half the time. So that is my general complaint. None of these items are justifiable cost wise. But it is a nice looking unit and LG will stand behind their product it seems and fix what is under warranty.
by Spud25
Response from LGE Social MediaMar 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Mar 15, 2021
Quiet and well put together
I bought this after our last dishwasher from another brand which was supposed to be high rated, died. Had it less than 2 years. I researched this one and can say, this dishwasher is fantastic! It cleans extremely well, it's quiet, let's you download different cycles, tells you when it's time to clean it and even sings you a song at the end.
by Amyc76
Feb 10, 2021
Condensation Problem
The LG dishwasher is very well designed however I have a condensation problem. I run the dishwasher on normal with night dry. The drying was great until Jan 25th. It seemed the drying function stopped or is very diminished. There was plenty of drying agent in the dishwasher. I contacted Customer Service RNN210127043420 order number and a technician came out on Jan 27th and told me the dishwasher was fine. He said the condensation was normal and to leave the door opened to dry it out. I told him that the drying was excellent at installation so I had a compare of how it should be. He said that if there was a problem there would be an error code. It is inconvenient and hazardous to navigate a kitchen with the dishwasher door open. I am including pictures for your review.
by nightdryplease33
Jan 31, 2021
Pretty and Practical Dishwasher
I bought this LG dishwasher a few months ago and got it installed a few weeks ago. I am happy that it has the pretty and stain-resistant front, adjustable top rack, stainless inside, easily accessible front control buttons, and is very quiet during washing.
by Saseum
Jan 28, 2021
Tricky warranty
I "purchased" this junker on 12-4-2019. It was backordered and i did not receive it until 2-7- 2020. It started leaking from underneath on 1-26-2021. I thought that I was "lucky enough" to happen just before the warranty expired. Silly me! I was sure wrong!
When do "reasonable people think their "warranty" should begin? I would think that it would begin the day a person takes possession of the item. NOPE! Your warranty begins on the day they charge you for the appliance. If it get delivered 2 or 3 or 4 months later... there goes a significant portion of your warranty. LG / HOME DEPOT forget to tell you this when you buy your appliances. So when they tell you that you get a 1 year warranty its really not true. People need to consider this especially in the time of covid because you might buy something and you will not get it for many months later and directly shortening your warranty by months! Buyer beware!
by Bryan
Response from LGAnswersFeb 4, 2021
We understand that you are not satisfied with our policy. This feedback will be shared with our product team. we apologize for any inconvenience.^venette
