Customer Reviews for LG 27 cu. ft. 4-Door French Door Refrigerator with Internal Water Dispenser in PrintProof Stainless Steel

[This review was collected as part of a promotion.] This frig has great and awesome features. We love the double doors’ and the spacious shelves it provides. The ice-maker inside the top freezer drawer is easy to get to and for us is much better than having an ice dispenser on the outside. Definitely recommend this unit.

So far I love the fridge. No issues.

I bought this a month ago today, but did not receive it until 5/11/2022. It works well overall. There are a few things that I’m not expressed with. First - the ice maker only makes one tray of ice every 3 hrs. When you put the ice excellerator on then it makes a tray of ice every 2 hours. 2nd- the temperatures in the refrigerator vary on different shelves. Top shelf is always at the right temp that it is set. But the lower shelve are about 41-42 degrees. I’m just not that impressed with this refrigerator.

[This review was collected as part of a promotion.] We’ve had the new refrigerator about 2 weeks now and we’re loving it. It has more than enough space for our family of 3. It’s easy for our 7 year old son to open unlike our last refrigerator that created a strong suction and was hard for even me to open at times. Everything is easy to get to. My sons snacks and drinks are easily accessible. I love that the fridge has an alarm when the doors are left open too long. My favorite is the double freezer drawers. It’s easy to organize. We still have our old refrigerator and a chest freezer. I don’t think this freezer would be big enough for our needs but we keep a lot of ice cream in stock and stock up on a lot of fresh meat. A chest freezer is necessary for us. The bottom drawer could easily fit a large thanksgiving Turkey. We haven’t yet hooked up water to the fridge. We have a RO water system to splice into first. I can’t wait to have an ice maker. I adjusted the fridge down to 35 and the freezer up to 2 the fridge keeps drinks icy cold and the freezer keeps the ice cream perfectly scoopable now. I’m really happy with how evenly it cools the items in the door bins. They’re just as cold as everything else in the fridge. The only difficulty I had was trying to figure out the smart diagnosis feature. One insert says it’s for android and tells you download a different app than the instruction manual. Oh well that’s no big deal my fridge is being a perfect big fridge. I don’t really need it smart. I need it to be cold which it does beautifully.

[This review was collected as part of a promotion.] We’ve had this refrigerator for about 3 weeks and we love it. The large capacity is perfect for ample drinks, produce and other items. We love the two tier freezer and the smart diagnosis feature.

[This review was collected as part of a promotion.] Love the refrigerator and features. The biggest concern after about 6 months, a small plastic door hinge bracket broke for no reason. Now the right door does not close tightly without a slight push. The other inconvenience is bottles move around in the door shelf when you open at a normal speed. If you carefully open door slowly, they don’t movie. Seems to be more of a problem on right side vs. left door

LG counter dept refrigerator is better than I hoped it’s spacious there’s plenty of room for juices on the door as well as milk and plenty of space for fruits and vegetables as well as cold cuts and I always have plenty of ice and with the double freezers on the bottom it’s so convenient I’m very happy with this purchase

[This review was collected as part of a promotion.] Ice tray gets knocked around easily but HAS to fit in little notches rather than just occupying the left side. Jams drawer if not careful

We absolutely love this refrigerator. It is spacious with conveniently located drawers and shelves, plus it’s beautiful & has great lighting!

[This review was collected as part of a promotion.] We absolutely love our new refrigerator with 2 freezer drawers and French door refrigerator! So easy to see all the food we have, so now we waste little to no food and everything is organized and easy to find. We also like the filtered water option inside the fridge and the smudge-resistant exterior surface. It looks modern and sleek. We were initially concerned about the poor customer service reports when researching the brand, but it turns out that the overall quality, design, and customer satisfaction of LG products was higher than all other brands, so we decided to give LG a try. So far, so good.

[This review was collected as part of a promotion.] My husband and I gotta our refrigerator delivered on the 14 the of February 2022. It couldn't have been a better Valintines gift. We needed it so bad!!!!

[This review was collected as part of a promotion.] I bought this refrigerator at the beginning of January. We liked it so much. It is very spacious because water filling tap is inside the fridge and this gives more space. Also two-door freezer is very convenient for frequent daily use.

[This review was collected as part of a promotion.] Bought about 1 yr ago (LG LMWS27626S). We love the frig for it's simple and clean looks (KISS). Excellent finger proof SS surface, storage capacity and the price was the best compared to other brands .

After much searching for the perfect refrigerator, we found it. I wanted a filtered water dispenser and ice machine on the inside, as well as being smudge proof. This refrigerator checked off all that I was looking for.

Defective freezer door - won’t seal, just two months after installation.

The LG refrigerator is very spacious and the doors can accomodate so many items! We love the ice bin and the two freezer drawers make it easy to organize frozen items.

[This review was collected as part of a promotion.] We recently updated our kitchen with LG fingerprint resistant appliances and we couldn't be happier. In particular, this refrigerator is roomy and sleek and allows for a lot of flexibility with adjustable door bins and shelves. We opted for the interior water dispenser, knowing we'd have to open the door to get a glass of water. NO WORRIES! This dispenser flow is powerful-you'll have your glass or pitcher filled within seconds without any irritating residue! The ice cube maker works great with a variety of cube sizes to choose from. The only "head-scratcher" is that the ice cube bin does not stay in place directly below the ice production tray. We propped it into place (about an inch from the freezer drawer edge) with an item from our freezer-no big deal, but surprising that it passed the engineering team/quality control.

This fridge is really lacking with Ice production. We are constantly out of ice. After being on vacation for a week, we came back & the ice was only half full! I also experience Ice build up around the edges of the freezer.

This refrigerator melted my frozen foods multiple times within 2 months of purchased. And it makes very loud, abnormal noise very often. I wish I can upload my video. I contacted support, they said it can't be replacement. Don't Waste your money!

[This review was collected as part of a promotion.] We love our new LG refrigerator! No more ice messes on the outside and we are enjoying getting water from our inside dispenser.

[This review was collected as part of a promotion.] I have been using this refrigerator for almost three months. LG wanted a review of this fridge three weeks after I got it. Had I reviewed the product back then it would have been one star and potentially a refund. A week after the refrigerator was delivered I started to notice icing. Thought it was a fluke so I wiped off the ice and monitored it. Sure enough ice came back forming on the edges again two days later. I couldn’t confirm if it was because we opened and closed the door too often or our food was blocking the vents (I did my research on LG’s website). Short of just clearing out the entire bottom shelf and then testing it, I could not believe that would help find the answer. We were going for 5 days vacation so I decided to clear the vents of any food blockage from the middle shelf, make sure the edges were free of water and ice. The bottom shelf was just barely full, not overloaded. We went on our vacation, came back and bottom shelf had ice build up again! The middle shelf started to build up with ice too! I just scraped the ice off and wiped it dry again. This went on every other day for weeks. I finally got fed up because online reviews seemed to be bad from some reviewers. I bought this LG fridge (based off friends advice and experience) because it was replacing a HORRIBLE Samsung refrigerator that had inner back panel icing up design flaw issue after 5 years usage. Yeah, right after my warranty expired. Samsung ignored me so I decided to immediately dispose their product. I will never buy another Samsung product after their lack of service (even though I WANTED to pay for repair service, they continue to state that my product was out of warranty!). Ooph, off my Samsung soapbox, sorry. I used LG’s online service request to initiate a repair. They offered service availability after two days or any day after for me to schedule the service call. I was surprised they could get back to me that quickly. At first I was going to schedule a Thursday but after reading the horror stories online from other customers who said they waited weeks for service, I decided to do two days (Wednesday) in case I had to escalate the call on Friday. In any case, surprise, I received a call on Wednesday within the service window time frame! I wasn’t expecting the call at all. The service guy, Neo, showed up and was super polite and courteous. I showed him the fridge and explained the issue. He probably has already been prepped for this issue because he explained fairly quickly that it’s a design flaw and easy fix. He already had the silicon lube with him and said it just required a dab to the gap on the bottom shelf door sides (see photo with arrows). Just smudge the silicon alone the gap line (it does NOT have to be the entire gap line, just the putter edges gap). That’s it, that’s the answer to the bottom shelf icing up! I have been monitoring this solution for a few weeks already before wanting to write this review. I have to say the results are true, it really did fix the issue. The bottom shelf and middle shelf no longer ices up. Note: Pay ATTENTION and make sure your food packages are not getting caught between the door seals when you close the shelf! This will cause icing to build up since the door is no longer sealed tight as designed. One negative thing (but not a deal breaker) is that the LG built-in thermometer does not seem to be accurate. I have several different external thermometers that I stuck into the fridge and freezer. I had to adjust the LG settings down at least 3 degrees to get my expected temp. I wanted to set the fridge to 36 F but LG settings had to be configured to 33 for it to get close to 36 (it fluctuates between 36-40 if I look at my external devices). Freezer is set to 0 but shows around 4 F degrees on the bottom shelf and 0-5 F middle shelf. Ice cubes doesn’t melt and food seems to be very cold. This works for me. Talking about ice cubes, the ice maker is slow like everyone else mentioned. The sensor to detect the level of ice is a bit off. It seems to be true that the sensor is located towards the back of the ice bucket. So if the ice tray dumps ice towards the back and the front is low on ice, it will think that the ice bucket is full and not dispense any more ice. You have to manually scoop the ice from the back towards the front to even it out. I’m ok with this so I’m not going to complain for perfection. Summary: - Repair the design flaw and the fridge will not ice up. - Built-in thermostat is not accurate but you can adjust it lower to compensate. - Ice maker is slow to make ice (but enough for two people who occasionally uses ice). - Ice maker senses incorrectly that the ice bucket is full. The bucket should have a slant at the back to prevent ice cubes from piling up towards the back of the bucket. - I would stay away from Samsung refrigerators. Customer service was excellent! Fast! It was ridiculously friendly/professional and Neo was knowledgeable where the first fix was the correct fix. Now we wait for the test of time to see how well this refrigerator holds up. I’ve got the long term warranty and I have a cell phone so I will be ready to make that call ASAP if I need it! LG, you better be ready for my call(s)!

[This review was collected as part of a promotion.] I've had my new refrigerator a few weeks and I love it. It seems to have so much more space than my old side by side one. I love the two freezer drawers and I don't miss the water/ice dispenser outside the door at all. I especially like the small square ice cubes rather than those old half-moon ones. The only issue I've had so far is that I had the top freezer drawer open as the ice discharged from the maker and it dispensed into the lower drawer. Oops! Not a big deal but kind of odd that there isn't some sensor to prevent this. Other than that, it is fantastic. ❤

[This review was collected as part of a promotion.] Refrigerator installed on 8/24/21. We opted for the ice maker in the bottom freezer compartment and the water dispenser inside the refrigerator because we wanted more storage space in the door. Glad we did we have ample space to store our food and condiments. The controls are easy to see and operate. Lightning in the refrigerator part is excellent, upper freezer good, however the lower freezer does not have a light. Not really a big inconvenience as far as I’m concerned. Regarding the refrigerator doors the left side closes easily but the right door although it swings easily you have to exert some pressure to make sure it is full shut. A good feature of the unit is a chime that sounds if the door has be left ajar or after you have the doors open for one minute. I have heard the chimes sound a number of times due to not closing the right door fully. My wife would like the fruit and vegetables drawers to be deeper however I personally think they are just right. If they are deeper one would have the tendency to pile fruits on top of each other which I think is a bad idea and leads to spoilage. I would like the lower draw under the fruit drawers to be divided. That way you can open one door to gain access. Right now both doors have to be wide open to access the lower drawer. However we didn’t find any manufacturers that designed their products that way. The only one BIG complaint I have is the ice maker. It takes forever to make ice. There is a control called “Ice Plus” that you can activate to make ice faster but it really doesn’t seem to work that well. And it shuts off after 24 hours. I was told by a technician to lower the freeze temperature down 3-4 degrees. That didn’t seem to help much either. Overall we really like the appearance of the refrigerator and the functionality of it. I would recommend this refrigerator for purchase.

[This review was collected as part of a promotion.] I bought a new fridge and gas range together 2 weeks ago. I have enjoyed the large door storage which each can hold 2 gallons of milk. The 2 freezer drawers have been key for me to keep my frozen foods organized!

[This review was collected as part of a promotion.] We had an old side-by-side refrigerator/freezer that was about 20 cubic feet in capacity, so this one is like a dream come true for us in terms of the additional space! I chose this appliance because I did NOT want water and ice through the door (too many reviews and experiences from friends who have had trouble with those features). This refrigerator has an automatic ice maker in the top drawer of the freezer that is easily accessible and works well. On the inside left wall of the refrigerator, there is a little spout where you can get cold filtered water simply by pushing on the pad. It does not take up storage space as so many of the “in door” features do. The controls are easy to see and adjust and the lighting in the refrigerator and top freezer drawer is great. They do need to put a light in the bottom freezer drawer though-there is none and it would be really nice to have light there too. This unit is fairly quiet when it is running - you do hear the ice maker when it puts more ice in the bucket, but that’s something that is true for any ice maker. The only problem I have had w it’s the ice maker is that if you pull out the top freezer drawer when the unit is making ice, the ice will land in the bottom drawer. The only other thing that is a bit of a drawback is that the shelving is not as flexible as I would really like. In order to put tall things on the shelves, you have to either arrange the shelves so that one of them has only a very narrow height, or you have to take out a shelf - there is no way to slide a shelf back for a taller space. But the door bins are very deep and tall items fit in those very easily. I was looking for a wel-built, reliable, large refrigerator without a lot of bells and whistles, and this refrigerator really fits my needs.

[This review was collected as part of a promotion.] After much searching for the perfect refrigerator we found it! I wanted a filtered water dispenser and an ice machine but did not want to give up the sleek look or comprise on space. LG came through at a budget friendly price.

[This review was collected as part of a promotion.] We love it, best purchase we have made in years. Styling awesome, plenty of storage, no fingerprints, easy open and close.

[This review was collected as part of a promotion.] Got this fridge as a replacement for a 15 year old side by side. The LG is wonderful. The space! I love the lower freezer and the French doors. Would have been 5 stars except for the fact that the non-smudge surface was compromised when we got it and is now beginning to peel off. Will be contacting LG about repair.

[This review was collected as part of a promotion.] Have had the refrigerator about 2 weeks. We love all the space, but unfortunately the bottom freezer drawer gets ice build up all over the inner track which causes the drawer to not close properly and stuck when their is too much ice build up. I see from other similar reviews that this is a common issue that LG has not been able to resolve.

[This review was collected as part of a promotion.] I bought it less than a month ago that is why I am only giving it 4 stars, but so far I like that it has great features and a bunch of space to put all my food and drinks into it. I like that the water dispenser and ice maker are placed in areas that allow for the extra space and it looks beautiful.