The side kick is perfect for us. We all wear uniforms to work so frequent small loads are common....
The side kick is perfect for us. We all wear uniforms to work so frequent small loads are common. Dont forget to get a socket splitter so you can plug it in along side your washer.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 30, 2017
Great addition!
[This review was collected as part of a promotion.] I’m really pleased with a SideKick washer for delicate dresses and school uniforms
by
Recommended
Customer review from lg.com
Oct 17, 2017
Perfect "SideKick"!
[This review was collected as part of a promotion.] This has become such a convenience and reliable solution to our daily washing. As a family of 5, this has actually become the main wash for our day to day since our loads may only be gym gear or school uniforms. It washes the load quiet and effortlessly and we love that it does not require as much water as would be necessary in the larger tub.
by
Recommended
Customer review from lg.com
Dec 13, 2016
Not a necessity but very useful for small loads. My stepson visits every other weekend and we us...
Not a necessity but very useful for small loads. My stepson visits every other weekend and we use it to wash the school outfit he came in. This is perfect for his small load. It does not take up room, is useful as a pedestal and is attractive.
by
Verified Purchase
Recommended
6 found this review helpful
May 5, 2016
Fantastic idea that saves water and electricity on smaller laundry loads
We selected this to go with our larger WM5000HVA LG washer and is a very sleek looking, high tech addition to the laundry room. It handles those small laundry loads very easily, and is super easy to use. To me the most useful setting, aside of being able to wash smaller laundry loads, is the 'Hand Wash' setting which means you can put wool and delicate items in this washer to clean them rather than having to do them by hand. With the drought here in California that has impacted the cost of water and the need to conserve it, it is also good to know that we use less water on those smaller or last minute laundry loads.
The Sidekick can be used under any post 2009 LG washer or dryer and there is a larger 29" wide version available if you have a wider LG washer or dryer that you want to use it with.
It has a smaller set of cycle settings than the larger LG washer that we have on top of it - a good range of pre-set functions for normal cotton clothes, delicates, hand wash, rinse and spin and active wear etc. that are easily selected from the push buttons on the top front edge of the washer drawer. When you start the load, the washer spins the contents momentarily and then displays a countdown to let you know how long it will take to wash that particular load. This is a good water saving feature as the washer customizes the cycle to the size of the load. When the wash cycle ends, it plays a pleasant musical tone as an additional reminder like the LG washer does.
This washer requires the High Efficiency style low suds laundry detergent. If you don't use this type of detergent it can cause the washer to throw out error codes and not work properly. You also cannot use bleach in this washer. If you want to use fabric softener, the washer chimes when it gets to the final rinse cycle, allowing you to pause the wash, open the drawer and add the fabric softener before it finishes the wash cycle.
You can use the touch buttons to modify the pre-set settings including water temperature and rinse cycles.
There is also a 'Clean Tub' setting which allows you to add a 1/4 cup of chlorine bleach to a quart of water and clean the interior of the tub out periodically if it gets that musty odor from not being used with moisture still in the system.
For anyone with small children, there is also a useful child lock feature which stops the dryer settings being changed and/or the door being opened. You just press the button for 3 seconds to activate it.
Installing the washer is pretty straightforward however you will need to buy a set of hot/cold washer hoses as these are not included.
We mounted it under an LG washer it looks fantastic next the matching LG dryer and pedestal drawer. The washer weighs about 100 lbs so it is a two person job to lift it into place. You just need a bubble level to make sure that it is level and built in adjustable feet make leveling the unit quite easy. Plumbing in is pretty simple using the included hoses and drain tubing however if you have a washer, pedestal washer and the steam dryer, there is quite a mess of tubes and drain pipes behind the washer when all is plumbed in. The Sidekick comes with an adapter that allows the water drain from the Sidekick and the existing main washing machine water drain tube to share the same drain downpipe.
It also has the Smart Diagnosis feature that allows you to hold your phone near a logo on the washing machine while it plays back a series of tones that can be played back to a special phone number to diagnose any problems with the washer.
The washer comes with a 12 month parts and labor warranty and a 10 year warranty on the direct drive drum motor and a lifetime warranty on the stainless steel drum. As already mentioned, the Smart Diagnosis feature can be used to troubleshoot problems with the washer without having to call in the service specialist and incur an unnecessary call out charge. We've owned this washer for three months now and had no issues with it as has been the case for our other LG washer which has given us several years of trouble free service.
Excellent Companion to the High-Efficiency Front Load Washer with TurboWash
I received this sidekick pedestal washer along with my LG High-Efficiency Front Load TurboWash Washer about three months ago and I've really enjoyed using it. Once the Sidekick is attached to the regular washer, the entire thing looks space-aged! Very eye catching! Love the color of the finish and overall shape/design because it looks high-end.
My washers were delivered and installed by HomeDepot services and I am very glad that I did not have to unpack, connect, and move this into position myself. The full-sized washer must be carefully lifted onto this sidekick pedestal and positioned/connected in place, and once that is done, it is quite heavy.
There are a lot of hoses... water hoses with splitters so that water can flow to the sidekick washer in addition to flowing to the dryer for its steam-fresh cycle. While not impossible to figure out, I was happy that the installers did that for me and all I had to do was watch! You need two outlets available because the Sidekick has a plug and the regular washer has its own plug. You need to be sure you zip tie the drain hoses to one of the water hoses at the wall to ensure the pressure from the water draining doesn't pop the drain hose out. The drain hose is actually a splitter as well, because you need to drain from the Sidekick as well as the regular washer. Finally, once the two washers are put together, it was recommended to my by the installer that they not be taken back apart... move them together as a unit and keep all the hoses attached as much as possible for easier reinstallation at another location.
The location of my washer/dryer is in the garage on top of a concrete ledge and they barely fit on the ledge... the front feet are quite close to the edge, because the washers require some space behind them to accommodate the hoses. Measure your space carefully to ensure it will fit front to back and confirm you will be able to freely open the Sidekick washer. Something to note... you cannot place the washer on a washer tray because you won't be able to open the Sidekick. Same goes for if your laundry closet has an integrated lip and drain... any type of obstruction in front of the washer means you can't open the Sidekick because it sits close to the ground.
Now, on to the features of this Sidekick washer. LOVE LOVE LOVE it. It holds a small load of laundry, which to me is three days of lightweight workout clothes or 6 delicate wash blouses. The Sidekick is also excellent for laundering just one outfit that you need quickly. What tickles me the most about the Sidekick is the ability to run two loads of laundry at once. I put my larger load in the regular washer and then I put my smaller load of delicates in the Sidekick and they run at the same time! Too cool.
The Sidekick comes with a small blue rubber measuring cup that ensures you don't use too much liquid detergent. I use a powdered detergent and instead of the usual one tablespoon, I only need one teaspoon of detergent to wash a Sidekick load. You cannot use bleach in the Sidekick and there's not a dispenser for softener, but it is preset to stop the washer at the softener cycle and beep at you to put in the softener. However, the volume of the beeps is not really loud enough for me to hear it in the house, so I disabled the softener alert and just use a dryer sheet instead.
The buttons on the Sidekick are very clear and when you select your cycle you can see exactly how long the cycle will last. Minimum time is about 25 minutes. I find I have to rest my finger on the selection button a bit longer than I expected; not sure if it's because my hands are dry or cold? There are five wash cycles and a Tub Clean cycle that you should run every month to keep it from mildewing. You can also deselect warm water and use cold instead, and you can add an extra rinse. Once you start a cycle, the tub door will lock. To pause the cycle, press the start/pause button and then wait a moment until you hear the click of the tub unlocking.
Con: it's a challenge to dry it out completely, which is why it has a Tub Clean cycle. if you want to dry out the tub, it has to remain almost fully open for about 48 hours or more. Even after leaving it open that length of time and then closing it, sometimes a few days later I would see that it had a sheen of moisture inside.
Pros: easy to use, energy efficient method of washing smaller loads, can be run at the same time as the full-sized washer, nice selection of wash cycles, has a tub clean cycle
I highly recommend this Sidekick Pedestal washer as a great addition to your laundry room. Being able to wash small loads economically, along with being able to wash two loads of laundry at once, makes this product well worth the price!
PURE GENIUS! There is always a reason to wash a few items, no need to waste a large load!
Wanna talk about innovation? LG has done it again with this LG Sidekick Pedestal Washer! This washer sits underneath the matching WM5000HVA Washer and serves two purposes: First, it acts as the matching pedestal to the dryer base, making the washer and dryer be at the same height. Second, it's a small 1 cubic foot washer for small loads, creating a new generation of green thinking that could ripple into other resource saving devices.
The controls are easily accessed by the front panel. Just pull it out and add your clothes like normal. I've used this for my gym clothes, since they are usually washed differently from my other cotton clothes. I prefer them to be done at a gentler pace. The main thing for me is that I don't always have a full load of clothes to wash, and since I wash towels on a different setting, having this small washer is super handy.
It's quiet...too quiet. At first I didn't think it was on... once I turned down my music, I could hear the hum of it working. It's very quiet!
So, if you are going to get a second pedestal for your set, maybe think about getting this Sidekick washer to compliment your main washer. It's really a choice for me to have an economic, green machine to help me with keeping my clothes clean, all while using the least amount of resources I can.
Note: This review posting was delayed a month because I wanted to investigate the problems associated with the LG Smart Laundry app. I finally figured it out by myself; LG was absolutely no help.
====First Impressions====
This pedestal washer is part of the Twin Wash series of appliances. For that family, gone is the old porthole look that all the other so-called stylish front-loading appliances have. That’s in the dust now with these units. Incorporating the controls in the door and going full width was a genius out-of-the-box approach.
These appliances have a spectacular appearance. But the stainless-looking finish is painted over plastic or metal. There is no actual stainless steel on the outside.
====Installation====
The washer or dryer is installed atop this pedestal washer with 4 screws on each side. I did get a partial installation with my delivery. I was very relieved for the partial install, as the washer and Sidekick are extremely heavy when combined. It took me a day and a half to finish the installation, mostly because I did several modifications to make access to the rear of the units easier in the future.
The water supply and drain lines can be shared with any nearby existing washer. An adapter hose kit and power cord are included. This unit operates completely separate from any other appliance. You could even use it totally alone or use two (one under washer and another under dryer for example).
The delivery folks neglected to install a cover atop the Sidekick unit after removing a Styrofoam shipping block from within the Sidekick. The cover was shipped loose, laying on top, and was supposed to be installed after the block was removed. I later noticed it when looking inside the washer from the back with a rear panel removed. If not for that, it would have gone undetected and would possibly have excessively rusted the bottom of the washer and the top of the Sidekick unit. Fortunately it was not difficult to install even with the washer already mounted atop it. Remove a washer back panel, put the loose Sidekick cover in place,install the screws, and reinstall the washer rear panel. My screws were missing so I had to improvise.
====Operation====
The Darth Vader look (ok…maybe R2D2…) is fantastic, streamlined, and fee of clutter.
The drawer slides open easily and it will stay in any position in which it is left. The control buttons are soft-touch but respond a bit slowly. There are not dispensers for detergent or anything else. The selections available are just a few. You can have cold or warm water. You also can have extra rinse(s) but I do not understand the operation of the selector for that function. When you first touch it, it displays "2". Subsequent touches show "3", "4", "5" and then off. Continued touches show "1", "2", "3' "4", "5", and then off again, etc, etc.... I could not find an explanation in the manual for those numbers. I assume they are minutes but they might be extra cycles (?). As usual, LG customer phone support was no help and they did not know about what I was talking.
Operation is very easy for most modes. Slide out the drawer. Press the power button, load clothes, drop in a tablespoon or two of detergent, select a wash mode, and press start. When the appliance starts, it will show the time remaining for a few seconds. If the drawer is not pushed back unto the housing, there will be a series of beeps and the display will show an error code dE1 or dE2, meaning "drawer error". Just push it back in and the code disappears and the load cycle starts. There is no default setting (all are lit), you must select one of 5 wash cycles. A 6th selection is for tub cleaning.
When pausing the mode cycle with the pause button, wait for the audible click of the drawer lock opening and the red drawer Lock indicator going off. Only then can the drawer be opened. If the washer is left in pause mode for several minutes, the load cycle will be cancelled and the tub will be emptied. This is for child safety reasons. There is also a child-lockout mode setting that you can use to lock out the controls temporarily
The “melody” sound that indicates the end of a load cycle is nowhere near loud enough to be heard from outside the room. Another tune sounds when the final rinse is about to start. That lets you know when to add fabric softener if desired.
Important: There can be a problem with the water temperature not being warm enough. If your water heater is more than maybe 15 feet away from the appliance, you may not get the water as hot as expected. That is because the water in the line to the water heater will usually be cold, and this washer uses so little of it that most (if not all) of the water from the hot water line will not be hot at all. You can get used to the water being colder, move the water heater and/or washer closer, or get a point-of-use supplemental water heater to put right at the washer. I noticed that after changing from a cold water wash to a warm one, the water temperature went up only a few degrees. My water heater is at least 25 feet from this washer.
This washer is fairly quiet, I assume because it is only 1 cubic foot capacity.
====Value====
I do not think the features of the Sidekick justify it's cost. Unless you are short on space, it makes more sense to buy another similarly priced small washer separately. That one will have far more features, capacity, and convenience. Also, the parts would be easier to find when needed and the unit may be less expensive overall. If you subtract the cost of a plain storage drawer pedestal at $279, you are left with about $375 left to spend, and that can buy a perfectly good new 3.5 cubic foot top loader washer. I can find several at that price or lower now. If you are like me, and very short of space, this unit will work well for you. At least until it breaks.
====Guarantee=====
I understand that the direct drive motor is guaranteed for 10 years, but I don't know if that includes a service call and the labor to change it out. Even so, I have been in the electronics field for almost 50 years and know that direct drive motors very rarely fail. But the electronic driver modules for those motors fail all the time. I wonder if that module is contained within this motor.
=======The bad news: LG Smart Laundry smartphone app======
The “LG Smart Laundry & DW” app, is a big miss. It claims to do everything, but falls way short in so many ways. When you are ready for the product registration step, choose Appliance, not Smart Appliance. Phones without NFC capability will cause the app to crash if you select Smart Appliance even though the large washer and dryer DO NOT USE IT! My 2-year old LG L90 phone (no NFC) crashes (with a tiny “Error” indication) when trying to register any smart appliance (like these). I have read this complaint many, many times on various online forums and reviews. For weeks I tried to find the answer. I called LG support 3 times and each time eventually received the same answer: “I don’t know, but I will get back to you”. They never “got back”, so I guessed we were on our own to find the answer. Since I received these appliances for free, I thought: Why not spend some money to find out? I suspected that the missing NFC capability had something to do with this failure, so, I bought a used Samsung Galaxy Light phone with NFC for $30 and guess what? It worked! No kidding, LG can’t write an app that is compatible with its own phone! How Disappointing! However, you can use the non-NFC equipped phones with this app after the appliances are registered on your network.
After registration, the device will work until you may have to re-register the appliances again.
The Sidekick washer uses only the Smart Diagnosis part of the app. It does not use WiFi or any form of notifications. The Smart Diagnosis feature allows you to see any error indications from the appliance. Within the app, you are instructed to place the phone next to the Smart Diagnosis logo on the front and then push a button for 3 seconds. That causes the appliance to issue a series of tones for several seconds (like an old modem), while the phone “listens” and interprets them as text. Unfortunately, the Smart Diagnosis feature misdiagnosed my Sidekick of having “the water hoses reversed” because it said the clothes were too warm at the end of the rinse cycle. Such was not the case. I even double checked the hoses and found them to be correctly attached and delivering the correct temperature water. For what it’s worth, the Sidekick can display the same basic information in a code on the front panel without using any app.
======Summary======
This is a good (basic) appliance with some serious flaws in the Smart Diagnosis app, which will not work properly on some smart phones. Very easy-to-use control panel, but very few selections are available. No dispensers; detergents and fabric softeners must be added manually. Quiet operation. Uses a simple water supply and drain configuration. Expensive for the limited level of functionality.
Adding a second, smaller washer in the pedestal of a standard set is a brilliant idea, and LG has executed it beautifully. It looks so natural that it almost makes you wonder why no one thought of it before. It’s very sleek and the controls are intuitive and viewable even when the machine is closed.
As for functionality, I think everybody will use this washer differently. For me, I’ve found the addition of a smaller washer most beneficial for running small loads of items that I need to wear more frequently than the rest of my wardrobe – sports uniforms, distance running gear, etc. It allows me to wash the handful of items I need when I need them without feeling like I should wait for a full load. And while that convenience is by far my favorite, I’ve also enjoyed the added capacity when doing full loads of laundry – the dryer is more than large enough to handle loads from both washers at once, so I regularly run both simultaneously to reduce the total number of loads.
I’ve used almost all the settings on this washer, running everything from nice sweaters to jeans to workout gear through it, and everything has come out in great shape. This washer is the quietest I’ve ever used – if you’re in the next room you wouldn’t even know it was running aside from the chimes.
For what it is and how I use it, this washer has been a fabulous addition to my laundry room. However, there is one improvement that I think could be made – an automatic detergent and fabric softener dispenser. I understand why it’s not practical on this machine, but I do miss that functionality. Using the included measuring cup for detergent is a little tedious, and I’m very rarely in a position to hear the mid-wash chime in order to add fabric softener. Obviously it’s not a deal breaker, and I use this washer regularly in spite of that minor drawback, but I do think it’s worth mentioning.
Overall, it’s probably the best use of a pedestal you could possibly make. Having the ability to increase your load size and/or run small individual loads is a great convenience for any homeowner – two thumbs up!
This Sidekick washer is a pretty cool idea, and I think LG executed the concept well. I've had sets of clothes from dirty yard work that ended up sitting in the laundry room for a week before, since they were too gross to put in with the rest of the laundry, and it seemed like a waste to do a full load for just one set of clothes.
The Sidekick offers a great solution to the above predicament, or in other situations with small loads or items that need special care. The simple design of the mini-washer requires detergent to be applied directly on top of laundry, without a separate dispenser. There are five main settings: Normal, Intimates, Hand Wash, Active Wear, and Rinse + Spin, along with a Tub Clean mode. There's also an extra rinse option, and a warm water option. The washer can also be set with a child lock that disables all functions except for the power button.
The Sidekick washer pulls out from under the main washer smoothly, and the lid locks open in the upright position for loading laundry. When turned on, it plays a happy little melody, as well as when it's done with a laundry load, and when it's turned off. Unlike the main washer, this feature cannot be silenced on the Sidekick.
Other than it's electronic "singing", the mini-washer with its direct drive motor is pretty quiet and well balanced. It must be placed in the stowed position to start a load though, as the cantilevered drawer would not be able to handle the oscillating forces at full extension. To ensure this, the Sidekick locks in place underneath the main washer while it's running.
The time remaining is displayed in the bright LED panel that's still visible even when the Sidekick is stowed underneath the main washer too. Overall, this is a great little washer that really helps with productivity. I find we use it probably 20-25% of the time we run a load of laundry. The price seems a bit high for a smaller, reduced functionality washer, but don't forget the plain storage pedestals are about half the price of the Sidekick. So you're only paying the price of another normal pedestal for the additional capability of a second washing machine.
Great washing machine for delicates and small loads
We really like this small washing machine. It's great for small loads, and we particularly like it for delicates. Sweaters washed on the gentle cycle spin out well and keep their shape in the tub - better, I felt, than in a full size front loader.
My family doesn't go through a lot of whites, so we have even used this Sidekick to wash the whites while a full load of darks is going in the full-size washer. They get done around the same time and both can go right in the dryer. It has helped make things a little more efficient in the wash room.
Setting it up was a trick. There is a second set of hoses and "Y" hoses required to get water to the Sidekick. It's not a huge deal, but it takes a little more space and the drain pipe has to fit two drain hoses (one from the large washer, and one from the Sidekick).
If you want to use fabric softener, you have to open the Sidekick up midcycle to put it in. It can be a little bit of a headache. Also, you have to leave it open to let it dry out. Otherwise, it will stay wet and get mildewy inside.
Since the beginning of time, washing machines have had only one job: to wash clothes. They need to get that basic function right. Everything else is just bells and whistles. With this surprisingly effective miniature version of a full sized washer, LG has once again hit the ball out of the park.
GENERAL
First off, this series of LG machines in Graphite Steel are absolutely gorgeous. They are tall, shapely, and even though they take up lots of space due to their capacity, they make washing & drying your laundry much easier than ever before. I've never owned a laundry setup that made use of the pedestals. The ability to move a load from the basket directly up into the washer, then over to the dryer with negligible bending, and finally back down into the basket is human ingenuity at its best. The ease and convenience of doing laundry with this kind of setup means that i won't ever go back to the old top-load waist-high setup ever again.
FUNCTIONALITY
When i throw in a load of laundry, i expect it to be clean in an acceptable period of time. I'm happy to say that this washer has all of the setting you could need for a small load of laundry. Nothing fancy here; just the basics. So why would one need a mini-washer in addition to the full-sized fully-functional deal? In short: continence and efficiency.
Convenience in the way that one always has more whites than darks or vice-versa. Many times, this excess minuscule load doesn't warrant a wash of it's own and ends up decaying at the bottom of your laundry basket waiting for enough of their same-colored brethren to accumulate before becoming worthy of a load of their own. Result: stinky laundry in your basket.
And Efficiency. If i have two or three sweaters, a handful of dedicates, or perhaps even one tiny three-year-old's peed-through outfit that doesn't justify a full load of laundry, what should i do? The answer is to use this amazingly effective pedestal washer, of course!
So how does she fare? Well, despite having a slim selection of only 5 different cycles, this washing machine successfully washes during each and every one of them. A normal load takes 37 minutes, with an intimate load taking up to 47. Very reasonable.
One thing that may or may not be obvious is the size of this unit. It is small. Very small. Of course it has to be, as it is simply taking the place of a standard pedestal. I found that the 1.0 cubic foot capacity maxes out at just about 4 large-sized sweaters. Plenty for a load of intimates, or a smaller load of an off-color.
Now of course this begs the question: Why would one even bother with a full sized washer if one could have, say, a stack of 2 or 3 of these amazing pedestal washers? Say you lived alone and didn't have much laundry. Why would you bother saving enough for a full load if you could wash whites, colors, and darks all separately and all at the same time? You could effective do 3 loads of laundry in the space on one load. I wonder if this will change the way laundry is done in the future...
NOTABLE FEATURES
So obviously the main attraction of this washer is the ability to do a second wash at the same time as the first. This ability can't be understated. With the dryer capacity (7.4 cu.ft.) much larger than the main washer capacity (4.5 cu.ft.) in this model line, there is more than enough space to dry both the main load and this mini load at the same time in the dryer. This can potentially cut your laundry time in half!
However, keep in mind that you may be tempted to do multiple DIFFERENT loads at the same time. This means that you can be washing all of your darks in the main unit, and perhaps some intimates in this mini pedestal washer. The problem you will run into is that the dryer can only dry at one setting, and that setting might not be appropriate for both loads. So plan accordingly.
The pedestal washer doesn't have much room to do it's thing. That means that there are far less features available in this unit than in the main one. Most notably are the lack of interior lighting, separate detergent bins, chime options, and WIFI. I'm happy to say that these don't at ALL affect the prime directive of this machine, which is to clean small loads of clothes.
The operation of this pedestal washer is WHISPER quiet. It is barely noticeable while running, and without a doubt drowned out by it's bigger sibling above. The spinning of the drum is seriously barely audible. The loudest part of the cycle is the draining, and that's only because you can hear the water dumping through the drain pipe in the wall.
And finally the warranty. LG provides two warranties for this washer. The first warranty is a standard manufacturers warranty you would expect with a new appliance: 1 year parts and labor. But a second warranty is quite unheard of. LG offers a TEN YEAR warranty for the replacement of the washing machine's direct-drive motor. A new car doesn't even offer that kind of guarantee! This means if the main motor of the washer (essentially THE machine itself) goes bad, LG will replace the motor with a new one for more-or-less the usable lifetime of this mini-washing machine. Now that's something to feel good about when considering this purchase.
SUMMARY
Stout and easy on the eyes, this LG washer/dryer set converts any laundry room into a marvelous technological gallery. The implementation of the pedestals greatly easy the laundry process, an reduce the amount of bending over. The pedestal mini-washer adds an incredible amount of flexibility and efficiency to your washing machine load possibilities, likely cutting your laundry time in half. There are only 5 usable settings, but all do an excellent job of washing your laundry. Excellent warranty.
Overall, this pedestal washer does its job of washing small loads of laundry as advertised, and looks great doing it.
[This review was collected as part of a promotion.] We purchased this Sidekick two years ago and have never regretted it. I use it more than I though I would. It's great for small loads that just won't work with other loads, single items that must be washed separately, and a new item that you want to wash before wearing but don't want to wash in the large washer. I also like that, since it's a pedestal, I can put a laundry hamper on it to put clothes in or take them out of the main washer. I'm tall and need the extra height. The only complaint I have is you have to dry it after use (which isn't hard to do) and leave the lid open for a few hours to ensure the whole thing dries out or it will get mildewy. The good news is, if this does happen, it has a tub wash feature.
by
Customer review from lg.com
Oct 13, 2023
Still doesn't work.
It worked well for a week and then lost all power. The repair team came out, two weeks later. It powers up now but still flashes the E 7 code with the button correctly pushed in. So, it still does not work.
by
Response from LG Digital Care TeamOct 30, 2023
Hey there, we'd love to do some troubleshooting with you. Check out this helpful link: http://spr.ly/6429uYHrB. Let us know how it goes, and if you have any further questions, feel free to send us a private message on our socials, @LGUSSupport. ~Tegan
Customer review from lg.com
Oct 6, 2023
Mold pit
[This review was collected as part of a promotion.] This was a terrible idea. Smells like mold and I’ve tried everything to clean it. Now it’s just a waste of space!
by
Response from LG US SupportOct 6, 2023
At LG, your safety is our top priority! We hate to hear that your LG SideKick Pedestal has a mold problem, and would love to delve deeper into this with you to see what next steps we can take to hopefully resolve it. We can start by moving this to a private platform that allows for back-and-forth discussion, which you can do by sending us a private message on Facebook or Twitter with the hashtag @LGUSSupport, including the pedestal's model and serial numbers. It would be our pleasure to provide additional assistance to you! ~Rita
Customer review from lg.com
Sep 18, 2023
Quiet
[This review was collected as part of a promotion.] We used the product all the time, and liked it. But the hinge is terribly designed. It broke on one of the sides after about two years of regular use. It's a little plastic piece that no longer allows the lid to close and it's effectively been unused now for almost 2 years. It's not worth the money.
by
Customer review from lg.com
Jul 21, 2023
Awesome
[This review was collected as part of a promotion.] I really like having this small washer in the bottom of my washer. If I don’t have enough for a full load this is perfect.
by
Customer review from lg.com
Jun 6, 2023
Convenient idea but poor execution
The washer is good and it's nice to have an additional small load area to wash in. But it keeps sliding back into the drawer ( doesn't stay open). I have to hold it there w a hand and awkwardly put in the clothes!
by
Response from social/LGJun 7, 2023
We want to thank you for you open feedback, We don't want chores to feel like chores! We want for you to enjoy your appliances as they were designed to make things more convenient. We see that you're reporting that your LG Sidekick won't stay open without you holding the drawer open and trying to load it at the same time.
We want to ensure you that we will be here to support you with getting your appliance working adequately. Going forward we want to share this link with you on a few troubleshooting tips that may resolve this, https://tinyurl.com/59c9aj3c. Please reach out to us should these troubleshooting steps are not very helpful. ~Tanisha
Customer review from lg.com
Jun 1, 2023
Fantastic washer for small family. Does small load
[This review was collected as part of a promotion.] I bought this with my washer and dryer and love it !!! Wonderful addition to my regular washer
by
Customer review from lg.com
May 28, 2023
Buyer beware...don't buy!!
I bought this and it's been nothing but a nightmare. There is some sort of hose that is designated for each unit and this unit didn't have one. After going 44 days with no washer, I finally returned it and will just get a regular bottom.
by
Response from LG Social May 30, 2023
Hi, we regret to hear of your experience with your 1.0 cu. ft. LG SideKick™ Pedestal Washer. Should you be inclined to, please feel free to leave your feedback regarding your experience with pedestal model WD100CB here: https://www.lg.com/us/support/feedback. We're constantly looking for ways we can improve our customer experience with our appliances and the information you provide would be valuable towards that goal. ^Chris
Customer review from lg.com
Mar 20, 2023
Love my sidewalk washer
I bought this machine a few weeks ago and i absolutely love it. Works good for small loads. I use my front load WM4500HBA and sidekick at the same time. They work well together. I recommend LG washer and sidekick. I have all LG appliances in my home.
by
Response from VXI Austin Mar 20, 2023
Hey there, Kay. Thank you for leaving us a review. We are glad to hear that you are enjoying your LG Washer. It's definitely one of a kind! Should you need any assistance, please ensure to reach out to us through a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. ~Anthony
Customer review from lg.com
Feb 21, 2023
Waste of money
This feature is a nice idea but in practicality you will rarely use it. I have had this appliance for almost a year and have used it about 3-4 times. I wish I had purchased the storage feature instead. It would have been far more useful and much less expensive.
by
Feb 7, 2023
Great for small things
I wasn’t sure if the add-on was worth it, but it is the best appliance I ever got. Great for all the small things, like masks, headbands, bras, cat or dog coats, and for very delicate items. It saves water and detergent when you have a single uniform shirt or scrubs that need washing right after work and saves time, as it washes the delicates while your other laundry is in the big washer.
I measure the detergent with a teaspoon, and I’ve never had a problem with too much foam, even when using non-HE wool detergent.
by
Recommended
Jan 26, 2023
so easy to use, convenient
We are very pleased with our LG Sidekick washer. We love the remote control option also! We wish we had this wonderful convenient washer all our lives! Does a great job cleaning the clothes and it is quiet!
by
Customer review from lg.com
Jan 26, 2023
Great little washer
Super for washing blouses, swimsuits, those small loads. No more running big washer for a couple of items or waiting for a big load. Love, love, love
by
Customer review from lg.com
Jan 25, 2023
wow what a great idea
[This review was collected as part of a promotion.] love this small washer....great idea for very small loads or something tt y need a quick wash love it
by
Customer review from lg.com
Jan 18, 2023
by
Verified Purchase
Jan 14, 2023
Waiting for repair
[This review was collected as part of a promotion.] I have not had the experience of this product. Faulty motor has to be replaced.
by
Response from LG Social MediaFeb 5, 2023
Thank you for sharing your valuable feedback with us. We apologize for the inconvenience that you encountered with your LG washer. Your review is a great help to us and will be considered for our service improvements and product developments. We'll do our best to make sure everything works out with your repair, but should you need further assistance with this, just send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'd be glad to help you out. -Cazz
Customer review from lg.com
Jan 8, 2023
LITTLE~WASHER~THAT~COULD
Perfect for small loads and to wash something quickly in an emergency. Like the fact it has Smart Diagnosis, but very disappointed it does not alert you when finished through the app. Would give it five stars under features if it had this alert feature.
by
Customer review from lg.com
Jan 5, 2023
Pretty Nice Accessory
[This review was collected as part of a promotion.] We decided to upgrade with the Sidekick instead of a regular drawer pedestal. It works well and comes in handy for small items