Customer Reviews for LG 4.5 cu. ft. Large Capacity High Efficiency Stackable Smart Front Load Washer with Steam in White

Hi, there. Thank you for taking the time to share your feedback on your LG Washer (WM3600HVA) model. We're sorry to hear about the stainless steel has started peeling off after only two months of use and the challenges you've faced in dealing with the warranty issue and the customer service from both parties. We aim to offer good products and great customer service. Please reach out to us on social media @LGUSSupport so that we can assist you directly in resolving this matter to your satisfaction. ^Juvy

Hi, Jean. Thanks for sharing your feedback about the LG Washer (WM3600HWA). We're sorry to hear about the issues you faced with the unit's functionality, the challenges of getting it fixed, and the wait for replacement parts. We strive to provide exceptional products and services. Your feedback is highly appreciated and will contribute towards our continuous improvement efforts. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy

Hi, there. Thank you for taking the time to share your experience with the LG Washer (WM3600HVA) model. We understand how important it is to have a product that functions well and maintains its aesthetic appeal. We strive to provide reliable, high-quality products and excellent service that meet our customer's expectations and satisfaction. We will address this matter with our team to ensure that such issues are resolved promptly and that our customers receive the assistance they deserve. For more help, please reach out to us on social media at @LGUSSupport. ^Juvy

Hi, Harv. We sincerely appreciate you taking the time to share your feedback on your LG Washer (WM3600HVA) model. We're sorry to hear about the unexpected issue you've encountered with your washing machine. We aim to make good products that make our customers happy, but we didn't meet your expectations this time. Please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy.

Hi there. We always aim to deliver a great experience and are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to improve and ensure this doesn’t happen again. We want you to know that life is still good because we have another opportunity to make things right. Please reach out to our social media team @LGUSSupport with the serial/model and phone number associated with your account so that we can help with a resolution.~Tanisha

Hi, Alex. Thank you for taking the time to review the LG Washer (WM3600HWA) model. We understand the frustration and the inconvenience caused by the unit's performance. We strive to provide a quiet and efficient laundry experience, and unfortunately, the noise levels have not met your expectations. We want to help fix this issue. Please visit this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-spin-cycle-CT10000010-20150712819062#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy