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Customer Reviews for LG 30 in. W 22 cu. ft. French Door Refrigerator with Ice Maker and SmartDiagnosis in Stainless Steel

Internet #205033976

Model #LFC22770ST

Store SKU #1001000727

  • Smart Cooling system helps keep your food fresher, longer
  • Ice maker located in freezer for maximum refrigerator capacity
  • Four Spill Protector tempered glass shelves for easy cleanup

Customer Reviews

  • 4.3
    out of 1,107 reviews
  • 84% recommend this product
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Showing 1-30 of 1,107 reviews
Fair
It would have been a good product for the price I paid. However, the compressor died after 4.5 years. It was under the warranty and I got it fixed no cost, but it might die again in the next few years. An LG technician came to fix it the next day I called LG and he fixed it in 2 hours replacing the compressor. If you live in a rural area, it might be hard to get an LG technician quick.
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Response from LG Social.Jun 1, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
    [This review was collected as part of a promotion.] I have a 4 year 11 month old LG refrigerator that ran perfectly until the compressor failed on Friday . Doesn’t sound good, does it? Well, one easy phone call to LG, and on Sunday morning the LG service guy showed up (exactly on time) and within 2 hours, I had a brand new compressor installed and the refrigerator was back in business . I couldn’t ask or expect anything better. But it does get better, because LG ‘s compressors are warranteed for 5 years, including parts and labor, I didn’t have to pay a cent . “What a Country”
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      Great fix
      [This review was collected as part of a promotion.] We were initially disappointed that after five years our LG fridge decided to stop working; however when we called LG scheduling service was quick and easy. They sent someone within 2 days of the call and he was able to diagnose the problem and get it running again that day!
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        It’s Ok
        [This review was collected as part of a promotion.] I purchased about 3 weeks ago. I like the design of the freezer, not crazy about the drawer at the bottom. Shelves and drawers on both side are flimsy. Fearful of cracking or over loading.
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          Fridge Died in under 3 Months
          About 2 months after we got our fridge, the ice cream started melting in the freezer. We put thermometers in both the freezer and fridge. Both compartments temps continued to rise until they were room temp. The compressor failed. We had to throw out many $$$'s worth of food. We are currently waiting for our replacement fridge.
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          Response from Social MediaMay 14, 2023
          We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
            Great appliance
            Bought this refrigerator/freezer since our old one stopped working properly. Looked in Consumer Reports and this was recommended as a top pick. It is very nice and the icemaker works great. Smaller than our last one but we are only two people so it is enough. We also have an old working refrigerator in the garage, for beverages.
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            Response from LG Social MediaMar 23, 2023
            Hey Mudda! Thanks for reaching out. We are excited to hear that you are enjoying your LG Refrigerator. If you have any questions or concerns. Please feel free to reach out to our LG Support Team via Facebook or Twitter. Or call (800)243-0000. Thank you. `Jai.
              Stay away from linear compressors
              https://homeguideinfo.com/lg-refrigerators-have-compressor-problems/ Need a 3rd repair on a 2015 7 yr old high end LG Frig. Shopping new vs repair as not warrantied for labor. Above links lays out the problem. I missed out on the class action law suit.
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              Response from LG Social MediaMar 22, 2023
              Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
                New French 22 cu.ft. Fridge
                I bought this about 2 months ago. It’s really nice and works well. My only issue I have is the gallon or half gallon milk container does not fit inside the fridge without removing or placing the lowest tray to the higher position. If you position the tray higher, you can only fit shallow items on that tray. Otherwise, the milk will be placed in the door compartment which is not the best place for dairy because it’s the farthest from the cold.
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                Response from social/lgMar 24, 2023
                We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
                  So far So Good
                  After I don’t know how many years we got rid of Frigidaire fridge whose ice cubes were blobs! It was 6 years old. The LG is French Door model and we can see all food items and the ice cubes are plentiful, we love it!
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                    So convenient to use
                    [This review was collected as part of a promotion.] We love the French Door Refrigerator!!! We have one in our home in NM plus in our Cabin in Colorado.
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                      Fantastic product
                      I bought this refrigerator seven weeks ago and it was a great investment. Lots of space on the door and in the freezer. Easy to close the doors and keep the doors clean. We could not be happier with our selection.
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                        Lots of Space!
                        I bought this a month ago and love the amount of storage inside - great fridge!!
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                          Very happy with this purchase. After a lot of shopping, chose this model for function and style.
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                          Response from LG Social MediaJan 20, 2023
                          Thank you for giving us a 5-star! We’re happy to know that the LG French door Fridge (LFC22770SW) satisfies your requirements. Know that your comment will be shared with our entire team to spread the positivity around. Have a great day! :)
                            Loving this refrigerator!
                            I've had this for 6 weeks now and I'm so pleased with it. It's very quiet, so much so that I wonder if it's even on at times. The storage options are great, particularly the glide and serve drawer. I rearranged the shelves to my liking, but I do wish the left door had more options as I keep my Brita pitcher there and that leaves me with just one other shelf. I'm used to having a bottom freezer, which is great, but I've never had a drawer, always a door. That is taking so adjusting, but I'm happy with how much it holds. No regrets!!
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                              My LG refrigerator
                              Great value great fit works like a Swiss watch And easy to reach in to the back for a older person like myself
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                                Lg
                                Bought this refrigerator and the compressor went out and lg could not find anyone to repair it ,so I called around myself and found a repair shop 100 miles away and paid $1200 to replace the compressor because it was cheaper to replace the compressor instead of buying a new refrigerator so 3 weeks later it quit agin and repair guy fixed it agin a month later it has a code and is unrepairable ,lg has done nothing to help
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                                Response from LGAnswersJan 12, 2023
                                Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. We will share this with our research and development teams for future improvements. This feedback will be shared with our product team. please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience.^Vanessa LG
                                  I've had this fridge for about a month th now,...
                                  I've had this fridge for about a month th now, and I can't find anything I don't like about it. It's nice having a French door refrigerator that fits into a 30" wide space. Well built, quiet and reliable. I do love it.
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                                  • Verified Purchase
                                  This refrigerator is exactly what we needed in our older...
                                  This refrigerator is exactly what we needed in our older home. None of the new styles would fit into the space we have available. The temperature stays at 37 degrees consistently keeping everything nice and cold. I love the bottom freezer with ice maker. Good size for 2 to 3 people.
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                                  • Verified Purchase
                                  I LOVE this refrigerator! Great access and visibility—and excellent use of...
                                  I LOVE this refrigerator! Great access and visibility—and excellent use of space!
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                                  • Verified Purchase
                                  Nice Refrigerator!
                                  Really like this refrigerator! Works very well and isn't as large as my previous refrigerator.
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                                  • Verified Purchase
                                  • Recommended
                                  Continuing problem with temperature control
                                  We have had two service personnel come to work on the problem of freezing produce. The first had us turn the temp to 39. The second changed a small part explaining it regulates the defrosting which is causing our problem. He changed the refrigerator temperature back to 37. Unfortunately we noticed the outside of fruits (cantaloupe, watermelon) frosted. Just today we used a package of romaine lettuce, and cucumbers both having some frost problems. The tops of Romaine were frosted and the outer part of 3 cucumbers were frosted. I had put the temperature to 38 when the second service call didn’t work. We will have to call for service again.
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                                  Response from Social MediaDec 28, 2022
                                  We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
                                    Love my new French door refrigerator
                                    [This review was collected as part of a promotion.] I absolutely love my new French door refrigerator. I love the pull out drawer to put all my water bottles and soda in. The two drawers above are deep and roomy. All drawers are so easy to pull out they glide out so nice. I love that the refrigerator sings to me when it is left open too long. I really love the pull out freezer. I did not like my old tegrthay I had to swing open the door and reach in. The ice cubes are a great size too.
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                                      • Verified Purchase
                                      Error code
                                      [This review was collected as part of a promotion.] bought new refrigerator 2 months ago and error code hasn’t been fixed yet
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                                      Response from Social MediaDec 19, 2022
                                      We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
                                        Drawers and inside of Refrigerator well built
                                        I bought this last year and I’m pleased with how the inside is well built, the drawers shelves all still working good no cracks or breaking as I had with other brands.
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                                          Poor quality
                                          Bought this 22 CU FT 3 door FRE stainless steel refrigerator 5 years ago. I have not been happy with the frig. It's difficulty to keep it clean (if not cleaned regularly, it looks ugly), the door won't close, and all door bins starts breaking apart after one year. Replacement parts are very expansive.
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                                          Response from Social MediaDec 2, 2022
                                          We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
                                            Poor Refrigerator broke down
                                            I had to buy another refrigerator. Because no one could come out to make repairs. And the holiday was coming up. Still not repaired
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                                            Response from Social MediaDec 2, 2022
                                            Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
                                              Freezer ice drawer does not open very wide so that’s...
                                              Freezer ice drawer does not open very wide so that’s something I wish was different.
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                                              • Verified Purchase
                                              Fits our 1960 space
                                              Was happy to see that LG made an updated fridge that would fit in the limited space of a 1960 home. Have had it for almost a year. Lots of freezer space compared to an old refrigerator freezer. The doors hold so much more than our old fridge so it leaves plenty of room on shelves for food. Hoghly recommend
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                                                • Recommended
                                                Very good choice
                                                My wife and I chose that one almost two years ago. Till now we are still happy about that choice.
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                                                  Showing 1-30 of 1,107 reviews