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Customer Reviews for LG 7.4 cu. ft. Large Capacity Vented Smart Stackable Electric Dryer w/ Sensor Dry, TurboSteam, Extra Cycles in Black Steel

Internet #312439652

Model #DLEX4200B

Store SKU #1005725610

  • 7.4 cu. ft. pedestal compatible or stackable LG Electric Dryer
  • LG washer and dryer- pair w/ WM4200HBA washer
  • Sensor Dry measures moisture level and auto adjusts to ensure dry

Customer Reviews

  • 4.6
    out of 602 reviews
  • 90% recommend this product
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Showing 1-30 of 602 reviews
Large capacity Smart Washer
[This review was collected as part of a promotion.] I’ve had this washer for almost a month and so far, it has been great. Replaced an older model that was 15 years old and really like the larger capacity.
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    Good Dryer but Wi-Fi issues
    [This review was collected as part of a promotion.] Easy to use but hard to set up the WI-FI part of the dryer. Still do not have it set up.
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      Great features
      We purchased the dryer a few months ago. Our dryer had stopped working. Love this machine. It is efficient and and has cycles for all types of materials.
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        Great features, but needs some work
        We bought both the Washer and Dryer at the same time. They work really well, but I am not so sure about the "built in intelligence". The dryer never over drys the cloths, and the choices seem fairly well programmed. Now, all the positives being said, here are my issues. The WiFi needs some work. Complicated to set up, and once, if dropped off line, and it took a 20 minute call to LG to get it back online. There are very little to NO instructions on the process for using the Steam Function. I tried it and the clothes came out damp. And lastly, the rubber gasket between the door and the dryer box is constantly needing to be cleaned, as the seal must not be fully sealing, and an accumulation of lint and debris is constantly building up. Other wise, we truly like the dryer. I paid full price for this unit.
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          Top of line
          [This review was collected as part of a promotion.] This is one of the best products I have ever bought great addition
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            Love all of the features.
            We just purchased this dryer, and are loving it. Uploaded the WiFi so can tell when the dryer finishes which helps to get the clothing out quick so there is less wrinkles. The look of the machine is wonderful. It is very friendly to use.
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              New home dryer
              [This review was collected as part of a promotion.] We bought lg dryer for our new home. When we dry several bed dheets they tend you get all balled up like a enchilada.
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                Great dryer
                [This review was collected as part of a promotion.] Bought this dryer a couple months ago and it works great. I love the look of it and how quiet it is.
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                  Great features
                  [This review was collected as part of a promotion.] I love this dryer. Ir is so quiet and drys my clothes well without over drying them.
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                    • Verified Purchase
                    Lots of features
                    [This review was collected as part of a promotion.] Bought this dryer at the end of last year. Great purchase. I really like the steam feature and I'm very pleased with the quality of the dryer.
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                      Questionable Quality
                      The steam function hasn't worked since purchased and it is not the result of installation or the water supply line. Also having a difficult time getting warranty service. As for the warranty claim process, it is horrible. Also notice little difference between heat settings. All are hot except for the lowest and there isn’t an 'air only' setting. Lastly, a substantial amount of lint gets past the lint tray and is very difficult to clean out where it accumulates under the tray. On a positive note, it is nice looking!
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                      Response from LG Social.Jul 31, 2023
                      Hey there. Thank you for taking the time to leave us a review. Having a wonderful experience is what matters to us and we'd like to ensure that you are heard in your concern. We rely on our customers like you to let us know what we're doing right and wrong. We want to continue to provide the best experience possible. If you need more assistance with your LG Dryer product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.
                        Great machine
                        After ironing out the kinks, I am very pleased with this product
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                          Great dryer
                          I bought this about 10 months ago and it’s great! I love the steam dry as it does a great job of getting wrinkles out of most clothes if I left the load in the dryer too long after drying.
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                            Does NOT dry the smallest load of clothes.
                            This is a new machine. A very small load of clothing ( ex.- 6 white tee shirts) comes out more than 80% dry. The repair man confirmed this. I would like to exchange it for another model. My brand new house deserves better. Also, the lint trap broke a long time ago. Where is the replacement I asked for?
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                            Response from LG SOCIAL MEDIAJul 19, 2023
                            Thank you for sharing your concern with us. We apologize for the inconvenience you’ve experienced with your Dryer. Please know that we take your concerns seriously and we are more than willing to help you with this matter. To better assist you and maintain your privacy, please send us a private message on our Facebook or Twitter using @LGUSSupport. Our Social Media Team will be glad to work towards your concern promptly. -Francine
                              Works gdeat
                              [This review was collected as part of a promotion.] Been jumping for joy ever since I purchesed it. I placed my tighty whites in it and the came out just like Lilly
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                                Wonderful steam dryer
                                Couldn’t do without this. No wrinkled clothes anymore
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                                  Love the steam feature
                                  [This review was collected as part of a promotion.] I bought this a few months ago and enjoy the dryer. I do feel like it takes 2 sessions to dry everything properly. That is a down fall for me. Other than that I do enjoy the steam feature.
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                                  Response from social/LGMay 23, 2023
                                  We appreciate you taking the time to share your thoughts with us and we're sadden to hear that your LG Dryer was unable to adequately heat or dry your clothing. In order to give you the best assistance possible please call our customer service line at (800) 243-0000. We look forward to getting a better resolution for you. ~Tanisha
                                    Quality!
                                    This was purchased for multi-family use so it runs all of the time. It is probably our 3rd LG and we now always buy the LG washers. If I moved to a private home I would be buying LG. Just find them to be reasonably priced with good features and reliable.
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                                    Response from LG Social.May 1, 2023
                                    Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.
                                      Amazing Features
                                      [This review was collected as part of a promotion.] We bought this dryer as a set with the matching washer. The connectivity between the two machines is amazing and the dryer presets the settings based on what you washed in the washing machine. Also, we are able to get notices on Alexa and our phones when the cycle is done, so we can move loads along quicker. Having a large family with lots of laundry to do makes this feature amazing.
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                                      Response from LG Social MediaApr 23, 2023
                                      It's our pleasure to provide the best possible products to our customers, and we're glad this commitment was reflected in your experience using the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000W. Thank you for supporting LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
                                        Perfect Dryer - except
                                        Love the dryer. Great features. It is actually the cleanest dryer we have ever owned - as in the amount of dryer lint that escapes out of the dryer into the room. We don't use all the features - do like the option for steam refresh and steam sanitize drying. Mostly use time dry and manually set the temperature. One tip for LG. When you design laundry equipment with a drum light - when the cycle is over and you open the door, the drum light should come on automatically and it should not time out after a couple of minutes. The user should have more control over the drum. At least be able to manually activate a door plunger to turn the light back on. Not on the LG machines (washer or dryer). It is an annoyance.
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                                        Response from Social MediaMay 13, 2023
                                        Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
                                          Purchased new washer and dryer.
                                          [This review was collected as part of a promotion.] Purchased top of the line front end washer and dryer. The dryer was not working properly after installation. This failure could have possibly damaged the dryer due to excessive heat build up in the dryer. Your tech person, Samuel, repaired the dryer preventing a possible fire in the unit. Your presidential team rep failed to get back with me regarding the issues.
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                                          Response from VXI Austin Apr 20, 2023
                                          Hey Jon! Thank you for leaving us your feedback in regards to your LG Dryer. Your experience matters to us here at LG to gather perspective on our retailer partners that assisted in the delivery on your dryer. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you ~Anthony
                                            Great product!
                                            I purchased this for my new home and it’s a great product
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                                            Response from LG Social MediaApr 17, 2023
                                            Hi, thanks for your review for your 7.4 cu. ft. Ultra Large Capacity Enabled Front Load Electric Dryer. Positive reviews such as yours are invaluable to us as it provides reassurance of our product's quality and value to potential customers reading this! Should you need support, we're available via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris
                                              Best dryer
                                              This is my Second lg dryer I decided to go with the LG brand again because my last dryer last me for over 20 years but this new one is the best one. My electricity bill has gone down since having this new dryer.
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                                              Response from LG Social MediaApr 11, 2023
                                              Hello there. Thanks for reaching out. We keep ourselves a goal of keeping smiles on our customers face. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
                                                Awesome features
                                                [This review was collected as part of a promotion.] Purchased 4 months ago specifically to wash quilts, bedspreads, and throw blankets. Three to four blue jeans also wash well. Clothes come out clean with very little pre-stain treatment necessary. Like the Bright Whites setting and other settings to choose from.
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                                                Response from VXI Austin Mar 28, 2023
                                                Hey there, Johnnie. Thank you for taking your time in leaving us a review on this LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam DLEX4200B. We're glad to hear that this washer has exceeded your expectations. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. ~Anthony
                                                  A very nice dryer
                                                  I purchased this dryer, which is matched with a washing machine. The dryer has done a very good job of drying bedding materials, towels and the like. It, like the washer has a ton of features and runs pretty quiet. It’s a winner in my book.
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                                                  Response from LG Social Mar 20, 2023
                                                  Hi, congrats on the dryer/washer combo! #LifesGood when you have confidence that your dryer/washer duo can handle the various clothing materials you have that need to be cleaned! Happy washing and drying! Don't forget to perform the recommended tub clean cycle on your matching washer as often as recommended by your owner's manual. ^Chris
                                                    Don't buy
                                                    The dryer sucks. It is just broken after one year when warranty expires.
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                                                      Super Quiet and Highly Efficient
                                                      We love our new LG Dryer. It has a large capacity and is super quiet yet highly efficient. Drys clothes in record time and with the connected app alerts us when it’s time to remove the clothes. Very happy with the outcome
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                                                      Response from LG Social MediaApr 11, 2023
                                                      Hey there. Thank you for sharing the love with our LG Dryer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
                                                        Dryer
                                                        I bought this a month ago. Lint collects on the bottom of the door. When you open the door it drops to the floor. Noticed moisture on the floor under the floor.
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                                                          TERRIBLE Delivery Service Michigan
                                                          Bought new washer/dryer ordered what was in stock for soonest delivery. 4 Days later delivered & installed BUT dryer code on first use for no airflow. They had crushed new vent hose. AND the back right side base isn't touching floor so it rocks we found when leaning over to check vent issue. Now we have to wait a full week for a return service call to fix a crappy install! DO BETTER HD! Hire reliable 3rd party installers! So unhappy with purchase after this.
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                                                          Response from LGAnswersMar 3, 2023
                                                          We are sorry to hear about your experience with the retailer. Should you have any other concerns about your LG Electric Dryer, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly LG
                                                            Showing 1-30 of 602 reviews