Customer Reviews for LG Electronics 7.4 cu ft. Large Smart Stackable Front Load Electric Dryer with Sensor Dry, Pedestal Compatible & Wi-Fi Enabled in White

Internet #304171746

Model #DLE3500W

Store SKU #1003418902

Store SO SKU #1003401531

  • Dryer has 7.4 cu. ft. of capacity & handles large loads with ease
  • Sensor Dry measures moisture level & auto adjusts to ensure dry
  • Smart Home enabled to operate and troubleshoot remotely with app

Customer Reviews

  • 835 Customer Reviews
  • 4.5 out of 5 stars overall
89% of customers recommended.
Overall Ratings
5star-icon(572)
4star-icon(162)
3star-icon(48)
2star-icon(16)
1star-icon(37)
Attribute Ratings
EnergyEfficiency
2.5
Features
2.3
Quality
1.7
Value
1.7
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Work Great, efficiencent! Delivered and installed!
Work Great, efficiencent! Delivered and installed!
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Terrible Dryer
Features :
1
Energy efficiency :
1
Quality :
1
Value :
1
This dryer is an absolute nightmare! It takes about twice as long to dry the laundry as my previous dryer (3+ hours) but it only has a setting for 100minutes so I keep having to wait around to start the time over and hope that it’s finished after the second 100min round. I feel like I’m spending all day waiting for this darn dryer to dry my clothes. Also it keeps giving me a flow error. It’s been saying it’s 80-95% blocked since the very first time I used it. But I’ve vaccumed out all the hoses and cleaned out the lint trap. Nothing works!! My last dryer had no issues with flow. This one is defective. It cuts off constantly to give me a flow error. It also does not dry towels. If I ever put towels in it gives me an error and cuts off. Then, I have to take them out and hang them instead. This dryer is close to useless.
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3
0
Response from LGAnswersOctober 1, 2020
We are sorry to hear that your dryer is not working properly.There is a possibility that there is a problem within the installation since it is giving you that error message since day 1.The other way around the Energy saver is activated.Please check it especially when you are using normal cycle.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG
Great dryer....it replaced a refurbished unstackable model we purchased previously. I really like...
Great dryer....it replaced a refurbished unstackable model we purchased previously. I really like the a ability to know when it's done and control the functions from an app on my phone. Dryer arrived on schedule and undamaged. It keeps up with a large household!
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1
0
Looks terrific and works great.
Customer review from logo
The size and features of these machines were optimum for my needs
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Loved this unit. Perfect for my space. Excellent quality. Delivery...
Loved this unit. Perfect for my space. Excellent quality. Delivery was great!!!
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3
0
Roanoke, Va.
Stackable and great features
Customer review from logo
I purcased my LG washer and dryer about a month ago, love the many wash cycles, and the fact that it is a stackable full size pair. They run very quietly and look great
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Westbrook, CT
21st Century Product!
Customer review from logo
I purchased this dryer just about a month ago after having the washer for two years. This dryer is the ultimate in "Energy Saver" and design. The drying sensor feature alone saves on the electric bill and the overall consumer ratings are very high on this machine. LG also has one of the best repair history records of all brands. Do not hesitate if you are in the market for a new machine. The price is also very competitive.
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Bowling Green Ky
Excellent product & price to match
Customer review from logo
We bought this washer & dryer pair to replace the current pair we have & were very pleased with these performance of these machines.
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Chico calif
Great features and ease of operation
Customer review from logo
We bought our LG dryer a month ago this isnt our First its our 2nd LG dryer the first lasted over 12 years and was so dependable when it quit we Bought another. Looking forward to another 12 Trouble free years
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Absecon NJ
Disappointed in quality
Features :
3
Energy efficiency :
4
Quality :
1
Value :
2
Clothes are never fully dry, waistbands and jean seams are still wet. The seal is not correct and near the lint trap is always covered with lint. I have to clean it after every use. The design is very poor. It should not do that. The dial to choose settings is hard to determine what setting. It is much quieter than my old top loading dryer.
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Response from LGAnswersDecember 17, 2019
That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG
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